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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 70 reviews

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77%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Smooth-Q2's ease of use and compact size, finding it easy to carry and operate. However, some users experienced issues with battery life and phone compatibility, reporting challenges with charging and fitting various phone models. A few also noted difficulties achieving proper balance. These issues, while present, did not overshadow the positive feedback regarding ease of use and portability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great. I use it to record my sons basket ball games. The follow me feature works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality but much heavier than anticipated

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to like this but it was much heavier than expected for being a smaller gimbal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor Gimbal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gimbal has a great size and a quality build, It would be perfect if it would work all of the time. After downloading updates and calibrating many times this gimbal crashes and and fails when you are trying to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Alabama Realtor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product when I have the patience to set it up , lol !! Im a realtor so its perfect when I'm hosting an open house and go live on Facebook and Instagram I love that the way it glides without rocky movement outcome is very professional !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 axis

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using it for virtual tours. I have to get use to not walking as hard and the functions button, but this is a great addition to my electronics for work. My only issue is that there is not a lot of instruction but you can search very informative videos online.

    I would recommend this to a friend
  • Cons mentioned:
    Balance

    Rated 2 out of 5 stars

    Stabilizer very fragile. Maybe, I got a bad one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine came broken.. Literally, couldn't even hold the camera still, for it to completely fall on me. Like a toddler, when it's barely born. Like his head is very fragile, that is how it felt like when, I bought this stabilizer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great gimbal for iphone 12

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is good product i love it, can handle weight of iPhone 12 pro

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to use maybe because I’m a first time user.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too impress

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not strong enough to hold my iphone X with case. It keeps dropping down and it hards to use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality Gimbal but.........

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design of the gimbal is totally top notch, it surely has the feel of quality in my hand. For the life of my I just couldn't get the object tracking feature to work with my Samsung Note 10+ so back to the store it went.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Smooth Q stabilizer and needed a second one. This stabilizer is more flexible and will better accommodate a cell phone with the earphone jack at the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality handheld gimbal for mobile video filming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid piece of equipment that should be a part of every videographer’s tool kit. Works really well with a wide range of options for different video or photo shoot needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works as expected. Missing a few features from more expensive options but does what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, long lasting battery, and works great. Their native app isn’t amazing but works fine, which you don’t have to use anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gimbal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works with my ultra wide angle phone, and the softer update works perfectly for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gimbal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gimbal, got it as a gif and the person is still amaze by how well it stabilize the image.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor quality battery

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible product because battery will die in less than a year. Bought this product a few times, including gifts for others. All of us have experienced that the battery is completely dead. I would highly recommend avoiding this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for blogging

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for online blogging with your phone...love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GIMBAL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! What a great device to take AWESOME footage without the shakes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! The only problem is the app, the app will not sync with the camera

    I would recommend this to a friend
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