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2-Year Mobile Geek Squad Protection Basic

SKU: 6631981
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319816
    BSIN
    JCQ6HKKSTH
    SKU
    6631981
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Reviews

Rating 5 out of 5 stars with 1 review

5 star rating. 1 review
100% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Very satisfying

    Thank you so much for this program is very important for the system

    Posted by ROSAP

Questions & Answers
  • Will this protection plan help if my phone cannot be traded in?

    Yes, Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

    This question and answer was generated by AI based on customer and product data.
  • Are there options to ask questions about this plan?

    Yes, you can call to ask questions about your plan.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection cover power surges?

    Yes, this protection covers power surges that damage the product.

    This question and answer was generated by AI based on customer and product data.
  • Can this protection be transferred to someone else?

    Yes, this Geek Squad Protection can be transferred to another person.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection plan cover accessories in the original box?

    Yes, this plan covers the accessories that came in the original box.

    This question and answer was generated by AI based on customer and product data.
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