Customer Ratings & Reviews

I love it! Can't leave it alone, my dog is jealous! Maybe it's cuz I got 3 yrs practice with the Samsung Chromebook that broke (after I abused it in frustration), but I think this one was a lot easier to set up and use. It hasn't made me frustrated not even once, I hope it'll last a long time. I just use it for doing simple stuff online, and for sharing files with my camera and phone. If you're online for hours, like me, just keep an eye on your power use. I've not run out of juice but it appears to go down fast at first.

I got 2 of these for my children. I like that it came with a virus protection that was easy to install. It has good parental controls. It was very difficult to get the Gmail account we set up to work & still run into issues with it. The main disappointment with them was that my son wanted a computer to play basic online games but it just doesn’t run off the right system to get any of them on it. Wish I had known that beforehand. Also it didn’t even come with any good kind of good word type thing to write or do homework on.

Octane score 28490. Multi core score 128841. 7 years ago celerons were under 10,000

The material is very bad plastic that absorbs oil stains from hand at the slightest touch. Acer needs to do better. Otherwise it works well for what it is designed for. However i do wish the holes for air circulation were on the top instead of the bottom.

Keeping my children occupied!! I LOVE it, They LOVE it!!

The Acer Chromebook 311 CBOA311-1H-C90F is a compact, fast and useful laptop that offers great performance for everyday tasks for everyone in the family due to its portability, let me further explain. The Chromebook 311 has a nice 11.6 inch screen, and it is perfect for movability. It is also lightweight just less than 3 lbs. so it is easy to carry around, either at home, class or maybe at a favorite spot. I like how it feels, it feels sturdy and durable all around and it can withstand minor bumps and drops. It is powered by an Intel Celeron N4500 processor and it has 4GB of RAM, so it easily handles everyday tasks like web browsing, word processing, and streaming best of all it does it well. It works great wirelessly, using Wi-Fi connection all around the house it has worked flawlessly. It does have an HD Webcam with dual built in speakers so our kids can take an online class or just to communicate with others, and it does come with a webcam cover for privacy. Another thing we like about the Chromebook is its good battery life. It can last up to 8 hours on a single charge and that is plenty for most people including our kids at home as well as us adults. Since the Chromebook runs on Chrome OS, it is like having my Android cell phone with a bigger screen, keyboard and touchpad which they are responsive and comfortable to use by the way. The system is easy to use and I can access my Google Drive, Google Docs as well as other applications from the Google App store. Overall, the Acer Chromebook 311 CBOA311-1H-C90F is a great choice for family like ours, that we can share it since it is very portable and reliable for everyday use. Now that the kids have recently returned to school, they are ready to use the Chromebook too.

I am quite pleased with the newest Acer 311. The build quality is decent despite being all plastic. That makes it lighter and more portable. The screen can lay 180° flat, stays up, and does not wobble. The keys have very good travel and feel very tactile. The trackpad is plastic but has a nice feel and is clicky. The bezels are bigger than I’d prefer, making the 11.6” display seem smaller. The HD (1366 x 768) screen has acceptable brightness but is a bit washed out and has pretty bad viewing angles. Nevertheless, I can see all text, graphics, and vide clearly. Sadly, there is no touchscreen support. The sound is what you’d expect from a small laptop. OK volume, clear, but no bass whatsoever. About connectivity, we have a USB-C 3.2 and a USB-A 3.1 port. The USB-C doubles as a power delivery and display port. The laptop is Wi-Fi 5 and Bluetooth compatible and works well and fast. There’s also a 3.8mm audio headphone jack. The N4500 CPU, Intel UHD Graphics, 4GB LPDDR4X memory combined make for a very smooth Chromebook workflow. I had several internet tabs open, (within reason), watched video, did productivity work, played super-basic games, and yes, streamed games with relatively no issues or slowdown. I did notice the laptop got bit warm but nothing uncomfortable and the fans were not loud at all. The 64GB storage is low but considering that this is designed to be used with cloud support, makes it sufficient. The battery life ranges between 8-10 hours depending on the use -good enough for a full workday. The 720P webcam is nothing to write home about but good enough for those basic video calls. I appreciate the included security cam cover. In the end, I think this Chromebook is quite portable and capable of handling everyday tasks. It’s perfect for student use and for anyone that is looking for simplicity and security. While the price could have been a bit lower, this is a great budget option.

This is a basic Chromebook, without any frills. But if your needs are limited, it does get the job done. == Build Quality == The packaging is minimal and without frills, but that is OK as I would rather the money go towards the computer than something that will be thrown away. Once you open up the machine itself, it seems to be decently built. It is all plastic construction, but you expect that for this price. The bottom features no air vents at all, and this machine has no moving parts; not even a single fan. But given the limited power, this is perfectly acceptable, and means that there is less to break in the future. == Peripherals == Being a budget device, the name of the game is giving you basic functionality for as little money as possible, and this has been done well. Obviously some corners were cut, but nothing was cut back in such a way that caused any problems. Everything here falls squarely in the “usable but not impressive” category. The keyboard is acceptable. It works and feels good, but it is not backlit at all. The trackpad is also well done, despite having a plastic surface. Multi-touch gestures also work well, but it is not especially smooth or gigantic. But it is adequate, and that is enough for this type of machine. There is a camera above the display that is more than good enough for Zoom or Teams meetings, and although it lacks a privacy shutter, Acer thought to include a slim self-adhesive shutter in the package that you can apply if you desire. The display itself is perhaps a little disappointing, being only 1366 by 768, and the contrast and brightness are nothing special. Of note is that the color seems to shift a little bit as you move your head from side to side, but once again, higher quality brings higher prices, and this display is certainly usable. But the largest surprise is that the speakers are surprisingly good given the size and price. There is actually more bass and volume than I expected. As to the included IO, other than the expected BlueTooth and WiFi, it features a single USB-A rated for up to 5Mbps, one 3.5mm audio jack, and a single USB-C port that is used for charging, adding external devices, and can do video out. This computer had no problems driving an external 3440 by 1440 display, if that is the sort of thing that you need. A USB-C power supply is included, but this can use any USB-C charger large enough to drive a laptop. Note that there is nothing inside that is upgradable. Everything is soldered down to the main board. == Performance == They say that it is what is inside that counts, and this does not have much inside, but for many it will be enough. This Chromebook uses a dual-core x86 processor backed up by 4GB of RAM, and 64GB of flash storage. Note that there is no way to expand anything; neither RAM nor SSD. The performance is perfectly OK for light office tasks. Google Docs and Google Sheets both work well, as do the Chrome and Firefox browsers. Sometimes the Firefox browser seemed a little sluggish when starting up or trying to type in a new URL, but they got the job done, even though I had to wait a second or two longer than I was accustomed to. Also inside is a 33 WH battery, which gives around seven hours of life away from a charger with light usage. == Software == The thing about a Chromebook is that it is a Chromebook. You are limited in the apps that you can run. But with that being understood, it can run most Android apps. I had no problems installing Google Docs and Sheets, and Microsoft Teams installed easily, as well as BitWarden password manager. The only issues that I encountered were that I could not install Microsoft Outlook, and the Amazon shopping app (but Amazon Prime Video was not a problem). There is also an option to get a Linux terminal window up, but I am not sure how useful that will be to most people in the market for this type of computer. == Summary == This is a machine with several compromises, but it is built to hit an affordable price point. If you need a Chromebook, and this is a machine that you can afford, then it is worthy of consideration. All of the compromises are acceptable, and none of them are deal-breakers.

Maybe I just got a bad one. Went to turn it on and I get a black screen like in the picture. Not gonna bother troubleshooting a new computer. Taking it back after Christmas.

Nice laptop. Performs well with no lag. Good keyboard and mouse pad. Screen is as expected, but no high resolution so it has to be adjusted to your view. I use this when I'm on the road, and power outages because it draws so little power. I have older versions of this laptop that are expiring in June, so I'm used to their portability. My only really minor grip is the lack of USB ports.This has two, and the older versions had three or more. I do recommend this laptop for anyone with limited space. It's no speed demon, but no slug either.

This was perfect for my 8 and 9 year old. It’s light weight and easy to setup and use. It’s compact and better life is great they don’t use for hardcore work or gaming, but they do play games online games from pbs, Disney etc.

I've had a few low end Chromebooks and this one is the best yet - EXCEPT that it is short on Ports. It has one USB-A, one USB-C, the 3.5 mm audio out port, and that's it. So, if you use a wireless mouse, you have no USB-A port for a thumb drive. If you are charging the system, the sole USB-C port is unavailable. This is NOT a showstopper. It just requires port expanders, which can take away from portability. In my case it isn't a problem because I use it as a desktop with a separate monitor, keyboard and mouse. I have expanders on both USB ports. My USB-C expander also includes an HDML converter. I bought it for the 64GB of memory, which allows running Crostini Linux, which works great. So I am happy with it, but if I used it on the road, I would need more ports.

I love this Chromebook. it is my second one. I even bought one for my brother. It does everything I need. Excellent for travel, super light and useful.

It works well enough most of the time. Battery life is pretty good for most things.

Managed to pick this up when BB was heavily discounting it (~50%)... and at that price it was a true bargain. This is my third Chromebook over the years. I typically keep them until they stop getting updates and then move on. I use them as an "internet appliance", along with light spreadsheet, word processing and photo editing... and in this role the Acer 311 is performing brilliantly. I'm not a power user trying to do 10 tasks at once so I find the Celeron processor and 4GB memory more than adequate... and there are plenty of Chrome and Android apps out there to help almost anyone. This Acer is small, lightweight and very portable. The keyboard has a great feel and the track pad works well. The screen is bright and clear, with a resolution just fine for it's size. The only shortcoming I'll note here (and it's really not that significant for me) is that the battery life is not as long as previous Chromebooks I've owned. I typically get 5 to 6 hours out of this 311 where with my previous CBs I would get around 8 hours even after years of service. Hoping to get many years out of this one...

I wanted a computer that is lightweight and has a larger screen than my phone. The Chromebook 311 is ideal. It even works a lot like an Android phone so it is very familiar plus it communicates with my phone. This makes a terrific travel computer. I made the purchase online and went to BestBuy the next day to pick it up. Easy and efficient! I am completely satisfied with this purchase.

Great computer overall. Holds a charges for hours on end, downloads sufficiently and does not glitch.I have had the computer for about a year and it still runs like new.

Purchased this laptop on a whim as opposed to a MacBook and am so glad I did! It’s portable, easy to navigate, user friendly and works efficiently!

It's a solid device that serves the purpose for which I purchased it - to use as a compact laptop replacement during travels. It worked well and it was light-weight, which was perfect for travel.

Just the right size Chromebook I wanted. Lightweight and easily portable. Quick to boot up and connect to WiFi. No malware. I love it!