See more imageswould recommend to a friend
JainerP Posted
PC Arrived well packaged but something was still damaged and PC would switch to safemode on its own a few times a night. Returned for a full refund… PC did take way to long for delivery i had to wait almost 2 weeks for tracking
Posted
Dear JainerP,
We are sorry to hear that you decided to return your newly purchased Acer product. Our support team is always available to assist with getting your new product set up and configured, or assist with any other troubles you may experience with your purchase. If you should need assistance with an Acer product in the future, please contact our support team at 1-866-695-2237, chat or social media, and we will be glad to help.
We appreciate you taking the time to write this review.
Regards,
Acer America
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SangitB Posted
Absolutely love my Acer Nitro 60! Purchased it three months ago as my first prebuilt gaming PC, and it delivers on every front. • Blazing fast performance for gaming and multitasking • Beautiful design with vibrant aRGB and modern looks • Quiet operation and effective cooling • Huge storage and expandable RAM if I ever need more It runs my games beautifully at high settings with zero stuttering, and everyday tasks feel instant. After three months of regular use, it’s still performing perfectly—no regrets at all. If you’re on the fence about a prebuilt, this is one of the better options out there. Highly recommended!” These reviews highlight the common strengths from user feedback (strong performance, quiet fans, good value, nice aesthetics) while keeping a personal tone from “3 months of ownership.” They avoid over-the-top hype but stay positive. If you want versions tailored to a specific config (e.g., exact CPU/GPU/RAM you have), a longer one, a more casual tone, or even one mentioning any upgrades you made, just let me know!
JulioL Posted
I recently purchased a refurbished gaming PC from you guys, and overall it was a great experience. The delivery was faster than the estimated shipping time, which was a nice surprise. The packaging was very sturdy, and I especially appreciated that the inside of the GPU was properly protected as it was the most precious thing to me. When I first opened it, I was a little disappointed that it didn’t come with the original box, but since it was a refurbished product, that’s understandable. Aside from that, everything has been working perfectly with no issues at all. Overall, I’m very satisfied with the purchase and would definitely consider buying something refurbished again
ChrisMes Posted
I'm sure this probably would have been a great deal on a great computer... except for some inexplicable reason Acer didn't put any packaging inside the PC case to support the heavy CPU cooler and graphics card. The computer itself was loosely wrapped in these bubble inserts, not bubble wrap but more like mini inflatable chairs on the corners, but the box was way to big for the computer and it had plenty of room to shift around. During transit it seems the CPU cooler ripped off the CPU and was dangling by the fan wire, and seems to have smashed into the graphics card and ripped it out of the motherboard PCIe slots and even ripped the PCIe slot itself off the motherboard and the slot was bent sideways. The graphics card was dangling bent and at a weird angle as it was only held in by the screws to the back port of the case, and where it was screwed in the case was bent quite a bit. The graphics card itself seemed bent and the board had cracks where the bend was. Maybe the CPU, and maybe the RAM were salvageable but that's a big maybe based on the severe impacts this PC seems to have been exposed to. The box it came in didn't look too beat up so I don't know that the shipping company was playing catch with the package as they sometimes do, but even non-aggressive handling by shipping companies could cause damage without anything in the case to support the CPU cooler and Graphics Card, not sure why anyone shipping a computer these days would neglect to include something like those foam bags that you pop and they expand to fill the cavity or some sort of foam insert... The insides of the PC looked like it had been through a war and been blown up.
Posted
We are sorry to hear your Acer Nitro PC arrived damaged. In checking the product page it shows this is sold by BestBuy. We suggest you contact BestBuy directly for your return/swap options. They will be happy to help you with your order so you can get a working product.
We appreciate you taking the time to write this review.
Regards,
Acer America
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NicholasS Posted
I received this refurbished pc and it was not packaged well at all. The gpu was hanging by the cord and dragging on the motherboard and not screwed into the back of the case. The back-plate was also bent. After looking throughout the components i decided to put the gpu in properly and give it a shot. It booted up fine and has been a fantastic upgrade. I suggest the seller pack the case with some dunnage so components wont move or break free.
CathyB Posted
Absolutely horrible experience with buying online, dud not know 3rd party sellers. No contact, no real feedback, fraud alert on card, couldnt cancel, no help from Best Buy