Customer Ratings & Reviews

Nice washer. Its so much quieter than the Whirlpool I had. I like how it senses the size of the load so you dont have to choose . Clothes come out clean without taking forever for the load to finsh. I'm happy with it.

I like this washer, cleans and spins nicely. Has a strange start button. But otherwise I’m very happy. The folks as Best Buy have been great.

This is a good washer. If you can find one in good conditions of the year 2015-2020 get it! I purchase one that was the year of 2024, here it is 2025 and it did not last a complete year. Make sure to get the warranty.

Best Buy installed it and it works perfectly, for the price it is solid

I love my washer, but there is a dent in the right back , when noted the delivery person said it's from the clip that held it together.. smh

The machine is wonderful, service is great and delivery and installation perfect!!

Loud, moves across the floor when washing towels which caused a support rod to break, which I might add there are four rods supporting the washer basket and no support at the bottom of the basket. Highly disappointed, so the machine lasted a little over one year.

Its the 2nd one that we buy in 2 differrnt apartments, we are so happy.

I like the fact that the tub area is large and i can easily load clothes, especially a comforter with ease when washing. The machine is very quiet and very simple to use. Whites, colors, and delicate wash knob.

This washer has a serious flaw and someone… especially a small child or toddler is going to get seriously injured. During an unbalanced spin cycle, with a single or double blanket load, the entire washer begins to sound like a garbage truck. If the lid is unbalanced just right, the entire washer will fling itself across the floor! We exchanged the first one because of this, thinking it was faulty, but the second one Best Buy brought was even worse!

I love the Amana washer for it’s top loading and agitator features! My appliance repair man slso recommended these features and Amana in particular as his top choice. The washer has performed well for me since I purchased it. Installation with Best Buy’s guys was awesome! The washer inly once didn’t spin dry completely when i had an imbalanced load. I have been more careful and it has not happened since!

I bought this as a replacement for the same exact unit from about 10 years ago that started to bang very loudly. While this one does not bang (yet), it is pretty loud and moved a bit, especially the hose in the back. I don't feel confident about it. Going to have it looked at while the install work is still covered.

This is a really nice product, especially for those in a budget. As someone who delivers and installs appliances for a living, Amana delivers a solid product that are reliable and gives you a lot of bang for the buck. Of course there will be other products with more features or add ons, but for those lookong for something whithout all the extras, or not trying to spend $1000 or more, these are great. I have a set of these and they do the job without any hassles.

This is a very strange appliance from the moment it was received. Please note the prior washer I had was an Amana and it lasted me 30 years. That is the reason why I bought another Amana. When the delivery was made, I began using the washer a few days later but the central roll where the fabric softener is inserted began making a big hard pounding. It washed the clothes fine. I contacted Geek Squad and they suggested I get a brand new replacement. On the second delivery, the folks from the Logistics company arrived 1 1/2 hours late. They installed the new one but when I asked them to stay and see if the machine worked, they indicated it was not possible as the cycle is lengthy, etc. Apparently, they have delivery goals in that it is more important to deliver an item, irrespective of whether it functions or not. I was hoping they would stay given it was a replacement but they did not. I was very disappointed. I had asked the Geek Squad to send one of their technicians instead of the folks from the third party logistics company, but they did not do that. They sent the delivery team from the logistics company and called him "technician." This is an improper name for the person, since all they are responsible for is deliver and install but not check if there is a problem, mainly because they are not qualified to identify any issues with the functioning of the machine. Once I used the new, second machine, this time there was no noise in the central roll but, during the Wash Cycle, the machine was doing a constant crank noise as if it wanted to start but I was not sure if it was washing. I did not hear the normal noise of the clothes, water and detergent mixing together. Just the constant crank noise. It continued through the various cycles but it was white clothes and I could not see it had cleaned it well. I called Geek Squad again and they sent a third team from the Logistics TO EXCLUSIVELY CHECK ON THE WASHER AND THE NOISE. The person came, again in a hurry, started the machine and heard the noise. He said I need to let the machine run its course. He stayed only about 10 minutes and left. The machine finished the entire cycle and the closed appeared clean. So right now, I am in the middle of crossing a bridge and cannot go forward nor backward. Geek Squad will not send a techinician and the Logistics company only sends their driver and installer. I will try to see if there is a different alternative where a qualified person can come, spend the necessary time in determining why the machine is doing that crank noise during the middle of the Wash Cycle. If they cannot I will consider returning the washer and getting a credit back. Since I am a Best Buy Total Member I have 60 days from the day of delivery which is November 10 (second delivery). I will be going out of town tomorrow until October 16 so I will not communicate with you until after that date.

I have mixed feelings about writing this review because of the negative reviews already posted for this Amana washer. We needed a washer this size and fit in the space used by the 20-year-old plus Frigidaire washer being replaced. It seems that only High Efficiency washers are available nowadays and none of them in the size we need had a five-star rating. We decided on Amana because of the name. The Best Buy installers did a good job of removing our old units and installing the new units. The washer is working Ok so far except for the amount of vibration it has it the spin cycle that is mentioned as a negative in the reviews. I guess time will tell if the Amana choice was good or not.

This machine BROKE after only 1 year. With taxes and delivery and hookup accessories required with purchase, the machine ended up costing $620.00 and it broke just after a year's use, just after I had made the final payment on it. The water would fill and then immediately drain and the agitator did not agitate so the clothes were left unwashed and the machine would not turn off, it just kept trying to drain after the water had already drained out, however, the clothes were still left sopping wet because the machine also stopped spinning. Best Buy was useless and did nothing to make it right. They suggested I call their Geek Squad repairmen and that I would have to pay another $124.99 JUST FOR THE DIAGNOSIS and then MORE $$$ FOR THE ACTUAL REPAIR!! NOT AT ALL WORTH IT- A TOTAL RIP-OFF!! I never write reviews, but this one was necessary if only to save someone else the aggravation and expense. I would give 0 stars if possible

washing machine works great a lot bigger then i thought

We had to replace our kenmore washer and were recommended this washer. It’s different as it has sensor. As of now when it spins it makes noise as we’re not used too

Product didn't come with all the required parts on an open box quality that it said should for its rating open box. A washer is supposed to come with a DRAIN hose to function, it's not something you buy with a new washer. The hot/cold lines don't come with it and THAT is normal. I didn't get the drain hose. Then the universal one I bought didn't fit even trimmed correctly. Had to buy factory one since universal still leaked super tight. Tried calling store but they don't let you anymore and had to call the online number and have them reach out to manager who only called me to say, "sorry for that, let me get back to you tomorrow since it's end of the day here and I'll see what I can do for you" , that never happened. He literally called me to show he did to appease his callback it feels like. I couldn't check it when I got there, I had asked before they wrapped it . When I arrived it was wrapped up already, nice but I didn't have a glass lid to see what was inside

So far so good. The top piece is a little unstable when I push start button the whole piece moves. Something probably just needs to be tightened or snapped into place.