Customer Ratings & Reviews

Got one in mint condition. Brand new charger cable and a loop. 100% battery life. The only difference comparing to brand new is a paper cover on the watch and a never opened box.

The watch arrived in good condition, however unlike some of the other reviewers, this one arrived in generic packaging and had the wrong watch band (silicone instead of the fabric loop) - the online chat representative told me I could exchange just the band at a physical store, but at South Bay they said they couldn't do that unless I returned and re-purchased. Otherwise, excellent price for what's still a very capable smartwatch with good battery health.

The watch came in as I expected, in excellent physical and functional condition. I had this for several weeks now, and no issues or concerns from it so far. It was a good purchase.

Great purchase! The Apple Certified Refurbished Series 9 arrived in great condition and works as expected. The 45mm size is comfortable, and the Midnight aluminum case with sport loop has a clean, simple look. Performance is smooth, and GPS + Cellular functions without issues. Good value for a refurbished device.

The watch has to be charged everyday. Still learning about all the settings. I thought I would get the watch pictured ,the band was different. Customer service would not send the correct band. Had to go to local Best Buy and they took care of it.

purchased apple 9with GPS &Cellular I love this watch I can use my fingers to scroll to see my text,

Great product Happy with the performance and resolution

Purchased this as a certified item. Received it in pristine condition, no scratches, brand new band with different lengths, and a charging cable. Battery health is 100%. I use it in theater mode all the time and getting 40 hours. It has double tap control, hypertension etc. 95% of what series 11 offers at half price.

I’ve been using this for two months now, and it’s been working perfectly.

This was a certified refurbished item by description only. Watch absolutely perfect. Sealed Apple packaging. Get value. I Will look to purchase the refurbished items in the future.

Unfortunately, it didn’t work out. The screen was not always responsive to touch and it would stack 2 pictures to display on the watch face. Seemed glitchy.

The watch was shipped via FedEx. FedEx delivered the box. On checking, the bottom of the box was tampered and the watch was stolen. Two weeks on and still no resolution. FedEx rejected claim saying only shipper can claim. Best Buy asked to ship empty box back to them. Customer support advisors are always escalating but no resolution.

Sent me the wrong watch band and then said the one I wanted was out of stock. Never again will I buy from Best Buy