Customer Ratings & Reviews
See more imagesApple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Space Gray
- Model:
- TI-GSRF MTXQ2LL/A
- SKU:
- 6358582
Customer reviews
Rating 3.3 out of 5 stars with 12 reviews
would recommend to a friend
- Rated 1 out of 5 stars
Don’t Waste Your Money
user471379 Posted
I bought this on 4/10/25 for my four year old autistic son to use for an augmentative and alternative communication device. We were able to get my son’s speech therapist to show us how to move his profile on touchchat from the old iPad to this one on 5/12/25. It stopped charging a day later. I tried to take it to the Geek Squad today and they could not help me but told me to call customer service. Customer service told me since it’s been more than 15 days since my order, I’m out of luck. I’ve found other reviews with similar concerns. Clearly Best Buy has a tendency to sell bad products frequently and ensures that customers cannot return them. This blatant nefarious and fraudulent behavior is incredibly disturbing. I’ve contacted the DOJ’s consumer services to address the bad business practices.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
good that is perfect
NathanY Posted
good，such a great that is prefect I like it. iPad 2018
I would recommend this to a friend - Rated 1 out of 5 stars
ipad rating
BirdsleyB Posted
I have had the absolute worst experience ever with you all with this purchase. You guys gave me a malfunctioning device and will refuse to do anything about it and give me my money back. I will never strip foot or purchase one single item from your store again. The amount of time that i have wasted dealing with this situation is absolutely absurd! I am appalled that no one seems to care or know how to handle this situation. Therefore I have contacted my bank and they will be reaching out to you all to get my money back.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Up and running!
tertel Posted
Fast shipment and delivery. Well packaged. I had it up and running the first night I sat down with it.
I would recommend this to a friend - Rated 5 out of 5 stars
Love it!
Rebecca Posted
I love using procreate on this iPad. I would recommend for any creative out there!
I would recommend this to a friend - Rated 1 out of 5 stars
IPad screen was bad
ZachP Posted
Arrived broken, screen was coming off of the iPad
No, I would not recommend this to a friend - Rated 1 out of 5 stars
jaz
JohnZ Posted
I had to make 4 trips to get it, it was scratch and no instructions
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Fast and sleek!
Cubanism20 Posted
This processor is really fast. Better than any ipad or iphone I've had. Can't beat the refurbished quality and backing too!
I would recommend this to a friendThis review is from Apple - Geek Squad Certified Refurbished 11-Inch iPad Pro with Wi-Fi - 256GB - Silver
- Rated 5 out of 5 stars
iPad exchange
MarcosL Posted
It worked out well. I bought the first iPad than went to the store and exchanged it
I would recommend this to a friend - Rated 5 out of 5 stars
Birthday present
Caspernews Posted
Surprised my husband with this pad for his Birthday, he was really excited.
I would recommend this to a friend - Rated 5 out of 5 stars
Refurbished items
MichelleJ Posted
Great condition, awesome customer service. I always shop at best buy!
I would recommend this to a friend - Rated 1 out of 5 stars
Gave me wrong ipad
VRuiz Posted
I bought this ipad since the discount was so good, but they sent me an ipad pro 9.7 instead of this specific ipad.
No, I would not recommend this to a friend