No complaints! Bought this for my 5 year old for Christmas for learning and drawing apps. So far it has worked perfectly!

If only I was allowed to give 0 or even negative stars. To start I want to answer a lot of questions I had that are not present in the reviews. THIS IS NOT APPLE CERTIFIED REFURBISHED. I ordered the Apple iPad 6th gen 32g in silver. What is received is stupidity. This is an IPad Air 2 and the “customer service” was a abysmal. After reaching out to customer service four times and being hung up on three times even after they verified my phone number and have the capability to call back of course that didn’t happen. I finally spoke with not only customer support but a supervisor. Who offered me a whole $20 for the inconvenience of receiving the wrong item, being given the options to print out a label go to a shipping company to return it or go to Best Buy. Which defeated the purpose of me purchasing this online to not have to do any of those. It’s not even about the item being wrong necessarily, it’s about the false advertising in the title and even in the description to lead one to believe this is Apple certified preowned when it is not. Offering Little to none options for these inconveniences. Also the $20 offered was first for a gift certificate FOR A FUTURE purchase which is very wishful thinking of their part that I would want to buy anything else. Please see the images below.

It’s perfect No need for brand new one. This refurbished is perfect snd my granddaughter needs to use to talk

This ipad is very nice. It has little to zero scrtatches and works like new. The screen has no scratches either. This is the second ipad ive bought on Best Buy and i love both! Recomended!!

I recently purchased the Certified Refurbished Apple iPad 6th Generation, and I am thrilled with my decision. The device looks and functions like new, and the savings compared to buying brand new are significant. The Wi-Fi and cellular capabilities provide me with flexibility in connectivity. The 32GB storage capacity is more than enough for my needs. Overall, I highly recommend this refurbished iPad for its quality, performance, and value for money.