Customer Ratings & Reviews

checked battery health & its in great condition, no damage to keys, no damage to screen. pretty much excellent condition as far as all surfaces/exterior & entire body/casing of the laptop. basically looks brand new. came WITH charger. thought i would need a laptop cover but nope. overall i’d give it an A++ condition. i was worried from reviews but its the best purchase ive made in a long time. as far as operating, ive been streaming & doing minor website edits and its working fine. will buy pre owned again from best buy. tip, when u recieve the laptop, if battery seems to die fast, switch out charger. this came with a crappy charger which was causing laptop to APPEAR it had a battery issue but when i bought a new charger its working perfectly & there is NOT an actual issue with the laptop battery. it was the charger. was shocked to even receive a charger with the laptop but i did. again i checked the laptop battery health in the laptop settings & its great. five stars other than the crappy charger that came with the laptop but thats an easy cheap fix.

The MacBook wouldn’t stay charged unless plugged in and the R button immediately fell out however it’s been almost a year and for the price I’d buy it again. I only use it for work at home and the charging isn’t super inconvenient but is a hassle at times.

This laptop had been a game-changer for me. Has not given me any problems and has been working so well! I've had it for 5 years already and still works well. Taken all my online classes and about to take my bachelor classes with it.

It has been good since I purchased it no problems faced with my laptop

Laptop is in pristine condition! No scratches and was easy to set up and update. This is a great solution for anyone wanting a great Mac at a very reasonable price. Would definitely consider buying other refurbished Best Buy products. Thank you!

had a few scratches but works great! Runs smoothly just what i needed to do for school work, and to run my business!

The macbook air was really in great condition, zero scratches in the body, the battery was not new but can cover me at least 7 hours in school. It came with a charger (not original).

Good product , good price but the problem is when you buy open box or refurbished is always a risk like my charge is not working no more

Can’t seem to update to latest software and came with some major damage

I like my Apple air book so much that I won’t sell it

Its works amazing. Great buy. works practically like a new macbook

Great computer didn't need anyone's help updating and signing in to my own Apple account

Works well, good condition, fantastic price. Shipping was quick and careful.

I bought this MacBook Air and was under the impression that I had 30 days to return it and they told me anyone who bought any electronics between November and December 31st had only 15 days to return or exchange! This laptop doesn’t even download apps because the software is outdated! It’s a useless laptop that I can’t use or return. What a scam

Great laptop but i couldnt download what i wanted !

It’s not charging. The MacBook is not working for some reason it’s not charging. I even bought a new charger

Laptop was in great physical shape. I could only find a tiny dent and one small scratch. After 6 months, it's a bit sluggish when surfing- windows take a while to open, delay in info upload to screen, etc. Otherwise, like new. Took off a star because Best Buy claims refurbished laptops are run thrugh multiple performance tests and claim that battery life should be a minimum of 80% of what a new battery provides, yet mine exhausts after 2 hours. New: 10-12 hours. Another thing to consider is that this older model's OS only updates to Monterrey (2021), so if you download a program or need to take an exam that requires a later version, good luck.

Love this laptop. Sleek, lightweight, sophisticated, and gets the job done. Would definitely recommended for students, professionals, and entertainment purposes.

I was surprised tech this old is still being offered for sale. But I am pleased with my purchase. It fills the need I had fairly well and at a comfortable price. This is my first Apple product and the MacOS was not difficult to get used to. The case shows some signs of wear, but I can live with that. The screen is fine and the keyboard seems like new.

I wanted to try a MacBook compared to windows laptops but was reluctant to spend $1000 to use since it mostly just for routine casual browsing and research. I’ve also got chromebooks and thic Mac works absolutely flawless for my use. Looks brand new also. Definitely recommend.