As expected works and feels like new! Im very satisfied with the purchase and plus it included best buy warranty and with an option to extend.

Great laptop working really well have had it for a couple months now. Def worth the price

The product was sold with a damaged battery, and despite this, Best Buy refused to accept a return. It's unacceptable that they would sell a refurbished item in such poor condition and then deny responsibility. I do not recommend purchasing refurbished products from Best Buy. The customer service experience has been frustrating and unhelpful.