Customer Ratings & Reviews

With just a basic purchase you get 1 year parts and labor and 90 days phone support. With Apple Care you get 3 full years of parts and labor and 3 full years of phone support. If a program goes crazy on you Apple will walk you thru all the steps to fix it over the phone for 3 years. And if a port goes out on the computer it is covered for 3 years. More and more every part is tied to the logic board ( mother board on a PC) and you have to replace the whole board They do not just replace ports. And for $169 for that 3 years of coverage you would be foolish not to purchase it. I used to work on Apple computers and I am a Certified Apple Technician and I have seen the repair costs and I would purchase Apple Care for any Apple product I buy.

I bought the AppleCare+ for iMac when I bought the iMac Desktop. I've had a MacBook Air Laptop since 2014, and although I've never needed the laptop repaired, I didn't want to chance it with the iMac desktop that I plan to use for a business venture. Hopefully I won't have to use the 3 Year Plan I purchased, but it's important to know that the iMac Desktop is covered and will be up and running when needed. Thank You Best Buy!

Apple softwares dont give to much problems but accidents always happens. This is the best product to insurance your purchase

The Apple iMac usually doesn't have a problem, when you do having AppleCare+ is great to have. You can contact them and in most cases it's a software issue and they can help you, the other times your covered when it other you have to physically bring the iMac in. You are covered, I would recommend AppleCare+ to anyone buying an Apple product, I'd rather have and not need it than need it and not have it.

I could never make a purchase of an Apple computer without also purchasing the AppleCare protection plan. This is the best investment. Assures us of peace of mind should a repair ever be needed. If you experience a hardware problem or be in need of an accidental repair, you would be covered at a greatly reduced expense. Apple also has very good 24/7 support.

Whenever I get an Apple product I get the protection for 3 years. Peace of mind

Apple products are extremely reliable and trouble-free. They are also an investment and should be protected with AppleCare, which is very reasonably priced. I have always purchased AppleCare and the peace of mind that comes from knowing my product will be cared for in the unlikely event of a failure. On the few occasions I've had to use it, it's paid for itself many times over in hard dollars!

Long story short. I got an iMac. They offered the apple care. I didn’t want to spend any more money since we went to the store just to buy a cheap little laptop and ended up with a lot more. My husband insisted and I’m glad he did. I had couple glitches that would if costed me money but it was all taken care of with the apple care. Spend the extra money and buy the care plan. I’m sure glad I did.

I’m a firm believer certain products require protection plans these days since they’re not made as well as they used to be it’s nice to know if something can be replaced or even fixed with the amount of money some products are costing these days

I’m glad I purchased AppleCare for my Imac! I was installing MAC OS Big Sur and during install, the WiFi cut out and caused an error... my iMac wasn’t reading Any drives or OS on my system but an AppleCare rep walked me through the process of restoring everything and updating to Big Sur

Always, and I repeat always, buy the extra Apple Care plan. You're already spending over a grand on an electronic device, that you're hoping will last you. Things happen. Spend the extra and get Apple Care.

I purchased with warranty/service package for my wife's Mac I purchased earlier this year. I know the product is good and my wife wanted some assurance her Mac would be taken care of should happen and I could not fix it. We are very pleased with the purchase and hope not to use it.

What can I say except that you buy insurance to avoid nasty budgetary surprises. My wife's previous iMac never needed service up to the time we retired it after 7+ years of service. This one will probably not need service either. Like I said, insurance...

I never buy an apple product without having Applecare. You don’t need it until you don’t have it. It’s better to be safe than sorry. Why spend that type of money but provide no protection for your investment. Get the AppleCare!!

My son uses this for his homeschool, and stem projects. The graphics are beautiful and so sharp. It works flawlessly, and is such a great change from pc. I can see this computer serving him well for a very long time.

AppleCare Warranty is the best, have had them for all my Apple products and their support can not be beat. Would recommend to everyone that it is a must have on items since you never know when you could have a failure or breakage and phone support is top notch and simple.

AppleCare is a must when protecting such an investment- accidents do happen, although knock on wood - I rarely need the services besides on mine or my kids phones and ipad possibly. Was on sale for a good price too!!

I have had to use this service a couple times already. The technicians are extremely knowledgeable and very helpful and pleasant to work with. I would recommend this service when you buy a Mac.

Always get Apple Care when you purchase an Apple Product. You purchase it in hopes you don’t need it. But if you do you are glad you have it.

It now not only covers the problems with the computer internally, it also covers what someone might do to is.. like a dog jumping up knocking it over or a glass of water being split on it. Have not had that happen but was told it will cover it all!!