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Rating 2 out of 5 stars with 1 review
- Rated 2 out of 5 stars
Runs way to hot
DAVET Posted
Temps would reach 107 playing world of warcraft , way to hot , returned
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear DAVET,
Thank you for sharing your experience with the ASUS G814PM Gaming Laptop. We sincerely apologize for the high temperatures you have experienced, reaching up to 107°C while playing World of Warcraft. We regret that this led to your decision to return the device.
Your feedback regarding thermal performance will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2609025772-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support