Customer Ratings & Reviews
See more imagesCustomer reviews
- Rated 3 out of 5 stars
So basically...
DanB Posted
The laptop comes with a RTX 2080 max Q which enhances battery life and allows for cooler GPU temperatures but at the cost of performance. This specific laptop chassis is regarded as a “thin and light” laptop and does not allow for a standard 2080 to be installed under any circumstance since it is not thick enough to house one. The wrong information is displayed on the website. Make sure you know exactly what you’re buying because the process of returning items is long and painful. I’m sure the laptop is great but It was not what I ordered. Note: I have not been able to use the laptop since I have been trying to return it.
No, I would not recommend this to a friendBrand response from Asus_Answers
Posted
Dear DanB,
I'm sorry for any confusion regarding the specifications for this laptop. As you noted, it is a Max-Q design RTX 2080, and the Best Buy specification page does not make that clear. I have flagged this issue to the Product team so we can have the listing adjusted, thank you for bringing this to our attention. If you have any general or technical questions, please email me at cl-lane@asus.com and include a link to this review for reference.
Thank you for choosing ASUS!
Best regards,
Lane
ASUS Customer Loyalty – US Support