Just reached the 120 mile mark on my Aventon Level.2 that I got a few weeks ago. The idea was to add a new hobby to my repertoire that’s more physically demanding than the usual without adding a bunch of gym time away from my ten month old daughter and wife. Also, I don’t particularly enjoy going to the gym lol. I figured I already gotta go to work so let’s try commuting by bicycle for a while and some free weights at the house. Nothin too crazy. 8 miles there, 8 miles back. The e-bike motor and torque sensor doesn’t quite keep me from sweating like crazy (thanks to mom’s genes) but it certainly helps. Who knew there were so many dang hills in my area?! I’ve really enjoyed exploring new routes and little trails that cut through a lot of places cars can’t. It adds just that much more flexibility. Parks, trails, slim spaces between buildings, neighborhoods, sidewalks, parking lots, blocked off roads— there’s really no shortage of options. I’ve been very pleased with the level(.2) this bike has performed at. And let me just say, these integrated lights are unbelievably good. Which is totally in line with the quality of everything else. From shipping, to build, to operation, it’s all been great. Being out of traffic has really just been so good on the soul. It’s certainly provided a desperately needed release, for sure. This is an easy recommend.

This is a great bike. Don’t get me wrong. I enjoy the smoothness of the torque sensor. It rides great. I use it to commute to work and back. 10 miles round trip. The battery will last me just past 3 days. I plug it in every two days. No big deal. I like the throttle. Wish it would go faster. But that is where the bike encourages me to pedal. Pedaling makes it faster. I guess mission accomplished. The main issue I have is the price. It costs more than my carbon fiber road bike. And this bike, being stainless steel is a bit tanky. Without the electric, it becomes a real chore to ride. And without a warranty, I just spent $2,000 on a bike that I’m left alone hoping it will last long. It is built very solid, but if something goes wrong, I’m going to feel jaded. So, 3 stars = average.

Received the bike within a week of ordering. Online video was a helpful resource for assembling the bikes. It took about 45 minutes to assemble the first one and 15 for the second one. It looks like in the last year the packaging materials have been switched to all paper aside from the seat cover. After about an hour charging, battery level was at about 40%. This was enough to go for a 9.8 mile bike ride. A very pleasant riding experience. Can’t wait to put more miles on this thing!

Purchased Level 2 Commuter from Best Buy. Assembled and turned it on. Communication Error 30 right out of the box. Spent 3 days with Aventon tech support, which is located on the west coast. East coast customers must wait until 12 noon Eastern Time for phone support to answer. Bottom line is they offered to start replacing parts and if that will not help to take the bike to authorized dealer for exchange! Again, brand new, out of the box, never used bike. I opted to try and replace controller and display, but parts were shipped regular USPS and again, for east coast customers it is a week wait with no guarantee that it will fix the problem. Courtesy overnight or at least 2nd day was not even an option. Did not want to lose refund grace period with Best Buy and returned bike for a full refund. Bike looked and felt well bult, but customer support for defective out of the box product is not what you'd expect from a company.

I knew I wanted this bike because I got numerous recommendations and test drove my friend’s. Please do not read into the couple bad apples that posted poor reviews because they just do not understand e-bikes. Glad I ignored them. It comes brand new in the box. Outstanding packaging from Aventon and really easy to follow setup instructions. BB got it to my house in a few days, whereas Aventon was going to take two weeks to ship. Buy it!