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luluswarehouse Posted
Make sure you have the Bose Music app before trying to pair it to a device. Once you have the app, it's simple. It'll walk you through it step by step. The instructions with the remote will show you how to get it paired to your app and to your Bose Soundbar (either a 500 or 700 Bose Soundbar). Once that is done, the app takes over. The only con is the back light. Sometimes it turns off before you chose a device to control but once you get the hang of where everything is, you don't necessarily need the back light. Basically, it's a great universal remote.. what you'd expect from Bose.
kuldeuec Posted
I love the fact one can sync their whole system with one remote, my TV which happens to be smart tv also and the Bose speaker system is all managed by this one single remote, I'm loving it so far. The hassle of multiple remotes, losing one or the other every time can be avoided now. Thanks!
dudeskie Posted
This remote is easy to program to operate my tv and my blue ray player. It's easy to use and it makes so much sense to have one remote operate my devices. I must say I like that the remote lights up when you pick it up or give an easy shake.
jacqutti Posted
REMOTE works well. looks great also. easy to use.
YGGG Posted
Very cool accesory. Works well. But seems a bit slower than using your TVs own remote. Quality is awesome
Sample Posted
Quite expensive but it is worth buying than using duplicate remote.
OneMeansaltine Posted
Great remote to control all of my devices!! It also lights up the useable button for whatever device you’re operating. I’d definitely recommend this remote
joro52 Posted
Took a week to figure it out. No real instructions/directions. Didn't even include what each button on the remote stands for - had to figure it out on my own. Could sink it with my soundbar/cable, but not with my TV directly. However, the most disappointing thing is I still can't get any shown volume level projected on my TV screen. So, I still need to guess what the level is. I have the Bose 500 Sound Bar and Sub. I have several Bose products that I am extremely satisfied with, but this has been a disappointment.
Nemrac Posted
Easy to use and love that I can use on tv and dvd player and not have to have several remotes
Rigo Posted
Replacement worked really great with my sound bar!
SWF17 Posted
Good remote haven’t tried it yet see if works fir tv recommend it
Spirit Posted
Very easy to connect to the Bose 500 home theater system
Ppanala3 Posted
This is an amazing item to have especially if you use Alexia iPhone any Apple products along with Bose I highly suggest this is a must-have. It will override any other remote. It comes with batteries even! Excellent value!!!
gtBandit Posted
After having used my phone to control volume, decided to purchase this remote. No regrets. Cheaper than ebay too, with warranty.
Snowman Posted
This is a great addition to my Bose surround sound system. It allows me to control multiple devices from one remote.
local Posted
My other one broke. I purchased a replacement shipping was fast and it was an exact match.
Manny295 Posted
We had one already but dogs broke it This one works perfect
KikTexas Posted
Love this product it works very well. I Recommend it
JoseT Posted
Got this remote control with a Bose 700 sound bar... Very nice sound ... The remote control supposedly allows you to pair 3 other devices. I have DirectTV and AppleTV (well-known and mature devices) so i said this should be easy. The remote control simply does not recognize them, no matter what. Spent 5 hours trying different things and looking up on line... About to give up on the remote control... This is from BOSE!!! A TOP brand on sound. Huge disappointment
Posted
Hi, Jose.
Thank you for taking the time to write a review of your Soundbar 700 and Universal Remote. We're glad to hear you're enjoying the soundbar's audio quality.
We're sorry to learn that you've been experiencing difficulty pairing the remote with your devices. This sounds frustrating and we'd like to help. We would first recommend reading this article on our Bose Community regarding Apple TV - https://bose.life/2Q1tpbb.
Please reach out to our support team at 1-800-367-4008 for further assistance. They are available M-F 9 AM to 9 PM Eastern and will be glad to help. Thank you, and have a great New Year.
Best Regards,
Jesse - Bose Support
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jrgilm Posted
Stay away. Backlight on remote stays on for only 2 seconds making it very difficult to use. Don't purchase until second generation. Bose forum has many complaints going back 3 months with no resolution.
Posted
Hello jrgilm,
Thanks for providing your review of the Soundbar Universal Remote. We appreciate your feedback here. We have passed it to development. Should this change in the future, we will let you know on our Community.
Thank you again, and have a nice day!
Mohsin - Bose Support
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