Delivered 2/16/21 less than 2 months old and used just once a day, the lettering on 2 buttons (brew and set) have started to wear off the unit making it illegible. Very disappointed. Makes a great cup of coffee and looks nice on the counter. Since I was passed the return date, had to call the manufacturer who will replace my unit and hopefully this won’t reoccur. Waiting for my new coffeemaker to arrive.

The Braun Brew Sense was unboxed and set up today, and we made a test pot of coffee. Some of the best coffee we have had in a long time. Setting the machine up is easy if you follow the very good directions in the manual that comes with it. It produces no steam so can sit under cabinets to save space. It comes with all the whistles and bells anyone would need in a coffee maker, and we'll see how it lasts. We also bought a two year Geek Squad replacement warranty, and recommend it for everyone.

Features mentioned on the Braun website ie. brew strength selector, what the 1-4 cup selector actually does. The clock is mostly useless...dark on a dark background. The item pictured here does not match the item I purchased. Could the model # be specific to large (BestBuy) retailers?

We are very happy with our new Braun. It is the best coffee maker yet.

This coffee maker is absolutely fantastic. This coffee provides crisp, clean, strong tasting coffee. The filter provides a very clean tasting drink. I've tested it using water from a filter and then water from the sink. The water here in Florida has chlorine in it which provides a horrible taste usually. This machine made my drink taste incredible. I would have to say that it has a better taste than when I use bottled water. This product is very, very simple to set-up and use and the instructions are very straightforward and easy to comprehend. Like any product though, this has both Pros and Cons: Pros: Easy to Set Up -- This machine didn't need any complex setting up or putting together. The instruction booklet showed how to set up the filter and run it through the initial cleaning process. After that, the coffee maker was ready to go. Under $100 -- It maker provides terrific quality without breaking the bank. I've used many coffee makers that have cost well over $100 and I would have to say that this coffee maker out-performed them. Easy to Make Drinks -- This maker does not require any complex processes to make your drink. You put the water in the reservoir that is located on the side of the maker and measure one scoop (with the scoop) per cup of water. You measure out how bold and how hot you want your drink to be. That's it! You press the button to brew it and it will brew. Nothing complicated about it. Attractive Design -- It is very ergonomically designed. It does not take up much space at all. Overall, it takes up a little more space than a Pickle Jar. The square design makes it easy to slide onto the counter and it does not have a funky shape or have pieces that hang over. The black and white make it meld into the rest of my kitchen appliances and it flows with my kitchen. Cons: The Karaffe -- It feels cheap. The glass feels very thin and I am afraid that I will break it when I use it. I know that it is sturdy glass and it will not, but I feel like they could have made the glass feel more secure and not as thin. The Filter -- I love the filter on this product but I feel like rebuying the filter multiple times a year makes this a hassle. It also bothers me that there are no extra filers included. So when my product expires I'm automatically going to be out of pocket because I will have to buy more. It's also a bigger problem because the filters do not have a long lifetime. It's one thing to have to continuously keep on buying an aspect for this product, but 6 times a year is absolutely ridiculous. More Features -- I feel like this product puts too much on the filter aspect. There are other products that have more features that sell for the same price. For example, the Ninja Coffee Bar sells for the same price and has a plethora of features. I feel like this coffee maker depended too much on the filter. I feel like it should have a mug feature. Now, this product does have one to four cup brewing, but you HAVE to use the Karaffe. I am spoiled to other brands, they have the feature to where I can set my mug down and it can fill up my mug directly. I do not have to dirty two dishes. Overall, I am a fan of this product, I like that I can get hard-filtered water and experience the full taste of my coffee. I do loathe the fact that I will have to continue to buy filters. I would like my products to be a "One and Done" type of thing. I feel like if you value the taste of your coffee and really want to let the full flavors come to life this is for you. This is not a bad product whatsoever, I just feel like in this day and age that there is some real competition in the coffee maker market. The fact that this does not have more features does low a blow. Excluding those two things, this is an amazing maker that I have put away my other products for. I love that this has made me taste the full flavors of my coffee and it is a delight drinking from it each morning.