
Rating 4.3 out of 5 stars with 7 reviews
4.3- Ease of use (5)
Customer Images
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- Rated 1 out of 5 stars
Glass too Delicate, bad customer service solutions
We received this cooktop in September, and in under 40 days of normal use the edge of this cracked with a small knock from a pot of water being brought over to boil. The black cooktop is difficult to get fully clean without obvious streaks, even with following the instructions. So many limitations as to what you can/can't cook or spill due to voiding warranty (no cooking sugar because if you spill any it voids warranty?!) I got with Customer service to help with a repair or an exchange to a model that has the metal edges to protect from this kind of thing but they wanted to charge almost as much (2/3) as the original part cost. They also tried to offer an upgrade to that other model for an additional +$400 when the price difference is less than $100. My wife cut her hand on this crack too, but they still called this a cosmetic issue (so it isn't under warranty), since you can still cook on it. I don't think I will ever buy another glass cooktop from GE/Haier (and probably any other manufacturer) due to these limitations. A cooktop is the workhorse of the kitchen, and you shouldn't have to tiptoe around it so much.
This review is from Café - 36" Electric Cooktop, Customizable - Matte Black
Posted by Jcintx
- Rated 5 out of 5 stars
36" Cafe' stovetop
Works quietly and efficiently. no moving parts. I would enjoy a setting to adjust the feedback chime but otherwise is is excellent.It holds the desired temperature with no fluctuation. The 'Rapid Boil' setting is great. My family learned to use the sitting features quickly and intuitively.
Posted by DennisB
- Rated 5 out of 5 stars
Cafe Cook Too
Great cook top heats up super fast very easy to use and looks great in any kitchen cleans up easy
Posted by Vane
- Rated 4 out of 5 stars
Much needed new stove
Still getting used to new piece but overall it’s working well
- Rated 5 out of 5 stars
looks great
We love our Stove. It's so classy and modern. It's easy to use and clean as well
Posted by Judith
Customer reviews from cafeappliances.com
See all cafeappliances.com reviewsSyndicated rating, 4.65625 out of 5 stars with 32 reviews on cafeappliances.com.
4.7(32 reviews)