Customer Ratings & Reviews
See more imagesCafé - 36" Electric Cooktop, Customizable - Stainless Steel on Black
- Model:
- CEP90362NSS
- SKU:
- 6337389
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 1 out of 5 stars
Glass too Delicate, bad customer service solutions
Jcintx Posted
We received this cooktop in September, and in under 40 days of normal use the edge of this cracked with a small knock from a pot of water being brought over to boil. The black cooktop is difficult to get fully clean without obvious streaks, even with following the instructions. So many limitations as to what you can/can't cook or spill due to voiding warranty (no cooking sugar because if you spill any it voids warranty?!) I got with Customer service to help with a repair or an exchange to a model that has the metal edges to protect from this kind of thing but they wanted to charge almost as much (2/3) as the original part cost. They also tried to offer an upgrade to that other model for an additional +$400 when the price difference is less than $100. My wife cut her hand on this crack too, but they still called this a cosmetic issue (so it isn't under warranty), since you can still cook on it. I don't think I will ever buy another glass cooktop from GE/Haier (and probably any other manufacturer) due to these limitations. A cooktop is the workhorse of the kitchen, and you shouldn't have to tiptoe around it so much.
No, I would not recommend this to a friendThis review is from Café - 36" Electric Cooktop, Customizable - Matte Black
- Rated 5 out of 5 stars
36" Cafe' stovetop
DennisB Posted
Works quietly and efficiently. no moving parts. I would enjoy a setting to adjust the feedback chime but otherwise is is excellent.It holds the desired temperature with no fluctuation. The 'Rapid Boil' setting is great. My family learned to use the sitting features quickly and intuitively.
I would recommend this to a friendBrand response from Cafe Appliances
Posted
Good day,
We're so happy to hear that everyone was able to quickly learn how to use this awesome cooktop! It's great to hear that it works well at holding temperatures. We do hear your feedback about the chime and will share it with our development team. If you have any questions, please let us know. Have a great one! Mike@Cafe
- Rated 5 out of 5 stars
Cafe Cook Too
Vane Posted
Great cook top heats up super fast very easy to use and looks great in any kitchen cleans up easy
I would recommend this to a friend - Rated 4 out of 5 stars
Much needed new stove
Still getting used to new piece but overall it’s working well
I would recommend this to a friendBrand response from Cafe Appliances
Posted
Hello. We appreciate you taking the time to review your cooktop. It's great that it was able to meet your needs, and is working well. As you get use to the new piece, let us know if you ever need help or have any questions. All the best!- Kianna@Café
- Rated 5 out of 5 stars
looks great
Judith Posted
We love our Stove. It's so classy and modern. It's easy to use and clean as well
I would recommend this to a friend - Rated 5 out of 5 stars
Cafe Cooktop
Golfman Posted
Very nice looking cooktop, cooks well, love all the features that it had.
No, I would not recommend this to a friendThis review is from Café - 36" Electric Cooktop, Customizable - Matte Black
- Rated 5 out of 5 stars
Cafe 36
cooking Posted
our Cafe 36" electric cooktop has been a pleasure to use. it has performed as we had hoped it would and met our needs to a tee.
I would recommend this to a friendBrand response from Cafe Appliances
Posted
Hi, it's a pleasure having you all in the Café family and we're glad you like the 36" Electric Cooktop. We're happy it could exceed your expectations and meet all your cooking needs. Thanks for the feedback and have a wonderful day. -Sylvia@Haier