Celestron StarSense Explorer 102mm Refractor Telescope – Excellent upgrade thanks to outstanding Best Buy service I originally ordered a different Celestron StarSense Explorer model, but it arrived damaged in shipping—the front optical element had broken loose. I don’t believe this was Best Buy’s or Celestron’s fault; the telescope otherwise looked well-made. What happened next completely made up for it. At the Best Buy in Mankato (where I live), an associate met me at the door, took real initiative, and worked with me to find a better option. Instead of simply replacing the damaged unit, he located the Celestron StarSense Explorer 102mm Refractor Telescope (Silver/Black), applied discounts, waived certain fees, and got me into this much better telescope. I couldn’t have asked for better customer service—Best Buy Mankato went above and beyond and deserves major credit. The 102mm refractor arrived well packaged. It’s heavier than I expected (in a reassuring, stable way) and comes with an excellent tripod. The lenses and optics were clean, properly adjusted, and tight from the manufacturer. Extra eyepieces came in a separate package. Setup was straightforward, and the StarSense technology made finding objects easy. My family put it to use right away and was able to watch the recent Perseid meteor shower with it. We love this telescope. It’s a clear upgrade, a good purchase, and one I recommend—especially when you have the kind of helpful, proactive service we received at Best Buy Mankato. Eric

My wife got me this telescope for my birthday and she did her research on what would be a good beginner telescope for an adult. I think this one checks all the boxes. The app is easy to use and the features are very convenient and user-friendly. The image quality when looking through the telescope is excellent.

Grandson loves it he’s been wanting it for a long time. It was an excellent gift for him.

this is normal and all the quality is incredible.good

Excellent scope getting good use out of it . Very enjoyable