Customer Ratings & Reviews
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Rating 2.5 out of 5 stars with 2 reviews
would recommend to a friend
- Rated 4 out of 5 stars
Good product, though not right for my situation.
WilliamO Posted
These would be good for someone with overall hearing loss as they amplify volume very well. The fit was good, though take some getting used to having something in your ear. Unfortunately, in my case my hearing loss is only in a certain range and making everything louder did not help me hear the range I that is week. While the tinnitus masking is a good feature, when using that the volume amplification is turned off making. The ear taps to change modes is nice though it would be great to have a way to adjust volume while it's in your ear.
I would recommend this to a friendBrand response from Ceretone Team
Posted
Hello William, We appreciate your thoughtful review! We’re pleased the hearing aids offer good amplification and features, and we’ll consider your ideas for more flexible volume adjustments. If you ever need anything or have questions, please don't hesitate to reach out to our customer service team: Monday - Friday 8:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262 We’re always here to help!
- Rated 1 out of 5 stars
Unable to wear
PAMA Posted
Unable to get hearing aid to fit in either ear. Not easy to use.
No, I would not recommend this to a friendBrand response from Ceretone Team
Posted
Hello Pama, We're sorry to hear that you had difficulty getting the hearing aids to fit comfortably and that you found them challenging to use. We understand that finding the right fit can take some adjustment, and we're always happy to help with ear tip selection, insertion, and setup. If you haven't already, please reach out to our customer service team: Monday–Friday 8:00am - 5:00pm Pacific Standard Time support@ceretone.com (866) 283-4262 We’re always here to help!