See more imagesRating 3.8 out of 5 stars with 4 reviews
would recommend to a friend
CHRISTOPHERC Posted
Works good and let's you know when people are outside your house.
Steady1 Posted
This is capable of being much louder than the simple "chime" device. It still isn't loud enough for a production or busy environment, but perfect for an office or large home.
DAVIDK Posted
Easy set up. Exactly what I wanted. My old chime broke after many years in service Great product
BARBARA Posted
Sometimes the product rings and Sometimes it does not ring.
Posted
Hi BARBARA.
Thank you for taking the time to share your experience with us. At Ring, we understand it is essential to have your Ring Chime Plus online and working properly so you can keep your home secure. Being able to rely on the alerts to know when activity is detected is an essential feature of the Ring Chime Plus. We are eager to address the issue you raised in your review and provide you with a resolution today.
It sounds like the device is not performing as expected. Missing alerts on the Chime are often related to the Wi-Fi connection between the Chime Plus and the router. In the Ring App, open the Chime Plus device, tap Device Health, and check the signal strength. The recommended range for optimal performance is 0 to -60 for the RSSI. If the signal is weak or poor, moving the Chime Plus closer to the router or adding a Wi-Fi extender may resolve the issue.
If the signal strength shows as good, the next step would be to check that the linked devices are properly connected to the Chime Plus. In the Ring App, tap the Chime Plus, then tap Linked Devices, and confirm the doorbell or camera is toggled on.
We invite you to reach out to our community if any additional information is needed regarding your Ring Chime Plus. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other.
Thank you,
Miyuki from Ring.