I have been an Apple customer for quite some time. We were in need of a laptop for my wife school assignments. We decided that $1k+ is a ridiculous amount to spend on a laptop, again. So looking at Best Buy's laptops, we started with a budget of $300 and saw the quality and quickly decided to up our budget. We then ran into this bad boy of a laptop on the open box/used cage area. It was looking rough when we saw it and the Rep told us that the laptop was retailed for $849. It was selling for $467.99. We got it for $503 with tax. He even removed all the stickers and cleaned it up... looks practically brand new. Never been happier. Apple version with identical specs values at $1,999. It's a no brainer.

This is a great computer does everything that I need it to do.

I have a history of back problems, and so I needed to purchase a laptop and/or laptop/tablet that was light and easy to carry. I went to the local Best Buy and found this model on sale. I was really pleased with the price and purchased it. After having used it for about 6 months now, I'm pleased with my purchase and NORMALLY would give a 5 star rating. HOWEVER, I have to knock the rating down by one star for the pitiful wireless adapter. I'm not really sure if it is the adapter itself or if the drivers are poorly written, but it behaves erratically and has difficulty finding wireless access ports. My house is two story, and unfortunately, the wireless home portal (AT&T u-verse) is located at the far end of the house. I resolved this problem by adding a wireless signal extender. All of my devices are able to pick up a 100% signal from the extender and about 80% from the Home Portal itself. When this laptop wakes from sleeping, it won't automatically connect and get Internet access from the Portal. I have to manually click on the wireless icon (in Windows 10) which is something none of my previous laptops would have a problem with. There are times that it will completely lose the signal and, on rare occasions, I have to reboot the laptop in order to find a useable signal again. I've tried downloading drivers directly from Intel, but they were useless and I ended up having to revert back to the Dell branded drivers. The other disappointment was that I assumed that it would have a CD/DVD drive. I realize now that many laptop/tablets are scaled down without these drives to minimize weight and size. I can't fault Dell for this, but I wanted to mention it in this review for those who may also assume. I DO want to warn customers that, without a CD/DVD drive, it is CRITICAL that you create a USB recovery. It requires at USB drive of at least 16GB in size and takes about 30 minutes to create the recovery. This is critical, because if Windows 10 every crashes and refuses to boot, you'll have a very expensive doorstop without this USB recovery tool. It creates a complete image of the C:/ drive so that Windows, apps, and files can be reinstalled. Because I frequently create and/or save new files, I use cloud AND redundant local backup so that I'm not constantly re-creating the USB recovery. Other than that, the SSD drive is lightning fast - Windows 10 boots up in less than a minute. With 8GB of RAM, it handles all of the tasks that I hand it with ease. The display is bright and clear. Text is easy to read, and color saturation makes for deep, rich colors. Sound is what would be expected on a device this small. It's adequate, but I wouldn't expect high quality audio that you would get on a computer with external speakers. The keyboard is a little heavy for the touch. I type 100WPM, but find if I don't strike the keys with a "heavy hand", there are missed characters. I DO like the fact that the keys are lighted which comes in very handy at night or in a dark room. It would have been nice to have a separate numeric keypad, but I understand this is another feature to scale down the size. The touch screen is very responsive. With a complete flip backwards, this device is turned into a touch tablet. Windows 10 automatically asks if you want to be in tablet or laptop mode and asks again if you switch back to a regular laptop. There are 2 USB 2.0 ports and one USB 3.0 port which is more than plenty for external devices. Bluetooth is quick and reliable - I'm able to connect to my smartphone and move files or pictures back and forth with ease. The processer is quick and stays cool. I rarely feel the cooling fan kick in. When it does, it's whisper quiet. In conclusion, this is a great laptop/tablet and gives a lot of bang for the buck. The only thing that I fault in this review is the wireless adapter. I'm hoping that a BIOS or driver update will eventually fix the problem. I will be attempting to contact Dell and complain about this issue. Other than that, I would recommend this device for someone who needs something light, portable and with a great battery life.

Works great and moves real fast like a super computer

This dell offers plenty of pep and a comfortable keyboard in a premium design, and its speakers are surprisingly good, too. However, below-average battery life and a relatively dull display hold this 2-in-1 back from a higher rating.