
Rating 4.2 out of 5 stars with 26 reviews
4.2- Screen Quality (6)
- Ease of use (4)
- Speed (4)
- Performance (3)
- Video Card (3)
- Battery Life (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Awesome Dell XPS
Great Dell XPS, Always Fast and Reliable! This is my 5th Dell XPS. Can’t go wrong.
Posted by keithmcse
- Rated 1 out of 5 stars
The worst laptop ever, and terrible support
This laptop displays an error if anything is connected to it externally, stating that there is not enough power to charge. Contacted Dell's support, and after 45 days playing around, delaying, and one onsite repair, it is still not working correctly. They repeatedly modified the BIOS software, and each time, the condition worsened. Dell, or should I say Delay support, is one of the worst in the industry. Buy it at your own risk.
Posted by Bobby
- Rated 2 out of 5 stars
Screen bugs make a great computer unreliable
Great computer overall, but my computer experiences screen bugs that significantly impair workflow and make this computer unreliable. It started as pixelations, then led to screen freezing and flickering. Some things I wish I knew- you can only return within the first 30 days, and Basic Support only covers hardware. Dell Support has not been able to resolve the issue, and after 3 months of back and forth, it's too time consuming for me to continue. After similar experiences with other XPS models, my experiences with this computer have pushed me to switch brands.
Posted by CSLI
- Rated 4 out of 5 stars
Solid college laptop
Solid laptop. Excellent display. Light and easy to travel with. Decent battery life but could be better. I mostly use it to run recording software and it handles really well. I have played a couple games so far and it has a great graphics card but there is still some lag when processing higher graphics. The keyboard mouse pad set up can be a little annoying. While you are typing your wrist can accidentally to all sorts of stuff with mouse pad, and its also a but uncomfortable. I really like this laptop though. The display is beautiful, and great for watching movies.
Posted by AdamS
- Rated 5 out of 5 stars
Great performance
Very happy. Great speed, graphics are incredible. I was skeptical of the keyboard configuration but it’s been fine. The invisible touchpad has been no issue either. Very nice having the vents blow out the back/slides is super convenient.
Posted by RobertD