Customer Ratings & Reviews

I have mine upgraded on day 1 to 64GB RAM and additional 1 TB of storage. It'a monster of performance and it never failed me to run my daily applications as a software engineer. Looks and feels afe very premium - compares to my previous Lenovo Thinkpad X1 Carbon Gen 10, this Dell XPS 15 is much heavier and feels very sturdy. I had mine covered in dbrand stickers to protect from scratches. One thing though, and I expected this also based on some review by others - the audio has quirks. My audio devices randomly disconnects ans worst in the middle of my Teams calls. I hope this gets fixed by a driver update soon.

[Employee of bestbuy] A solid laptop that feels premium similar to a MacBook, but also holds all the advantages of Windows. It gets pretty hot under a load, but that's expected from a device as slim as this considering it packs a strong processor and 3050ti. If you're looking for gaming I would look elsewhere, but if you're like me and you desire a premium portable computer that can play most/all games when you're traveling but also be used professionally then this is it. At home I'm pairing it with an eGPU and it performs very well. The fans do get noisy with some cpu intensive tasks though.

So far, I'm loving this laptop. It is a beast. And it is very well built. Im looking forward to putting a few games on it, it can run AAA games. I'm primarialy using it in the home office for now, and on the road for weddings and other gigs. As a sound engineer and DJ, this eaaily handles these types of software. Ive paired it with the Pioneer DJ-FLX6, with the Presonus StudioLive32S. It easily runs Rekordbox and StudioOne 5 Pro. Windows 11 is great but takes a little getting used to. I did a lot of research before picking an XPS and am very happy with it. Super-clean, pro feel, lots of power. 3 usb-c, one is powered. It comes with an adapter for a single HDMI monitor, but will be getting a docking station next.

Like a thunderbolt ! It's amazingly fast, it's have a good space for your hands, it's works at first try with Ubuntu Linux 22.10, no issues no gaps or lacks. Nvidia works smooth, definitly is best computer by price.

I purchased this under the open box program and I could not be happier! The one that I bought in particular was marked as satisfactory, meaning that some minor cosmetic blemishes were to be expected. However when I picked up the computer, it was flawless! So I essentially got a brand new XPS 15 which is over $2k brand new for less than $800! I cannot guarantee you will have the same experience, but the money saved alone makes it worth a try!

I love this laptop. Based on price it is pretty good for official work. It also have good battery life.

Works great, feels great, i love it! Beautiful screen and minimal, sleek, thin, but powerful

Initially looking at the specs and features, one can assume this is a high-end laptop. It has 16GB RAM, but everything else screams advanced gaming, power, efficient and great for doing multiple things at once. This is will exceed expectations for the everyday user, not an advanced gamer. I love pushing my devices to the edge. I usually get to 10 new tabs open before I start noticing some lag, but I’m happy to say this exceeded that in terms of performance. I’m still giving this a 5/5 in terms of performance, but the storage capacity can be a little bigger. I personally don’t need more than the 512GB, but some gamers or people using this for web development might need more space. I think the price is fair based on that. In terms of features, I’d say it’s on par with other 15in laptops. Based on the size, I’m surprised they didn’t include an additional USB or try for something other than a C port. I’m a bit bummed there’s no HDMI plug, but you can’t get win them all. Battery efficiency. Like previous Dell models, you can really tailor the laptop to fit your power/battery needs. If you don’t require a ton of processing power, you can adjust that to favor battery performance. If you’re doing something needing processing power, you can adjust the setting and it takes from the battery. I found a nice median that favors a slightly dimmer screen so I can keep processing power high. Pros: Fast! Screen quality Modern design and feel Great feeling in hands Comfy keyboard Quick charge Great battery 15.6" FHD+ Display Core i7 16GB system NVIDIA RTX 3050 Ti Graphics WIFI 6 capable Good sound for a laptop! USB-C to USB-A v3.0 & HDMI v2.0 adapter HD Cons: No DVD drive, but who needs that in the age of streaming No 4k Storage can be a little higher Only 3 USB Ports No HDMI Overall: I’ll be taking this device on all my vacations. It’s a large screen, comfy to use keyboard and extremely reliable. I’m really enjoying this laptop and highly recommend it.

The Dell - XPS 15 has great packaging. The box holds everything securely for shipping. Setup is a breeze with your Microsoft login. I had to reboot 3 times installing updates (allow about an hour) and then it was off and running. The case is ultra-thin and a little hard to open; it helps to have fingernails. Facial recognition works well or the power button can also read fingerprints. The LED screen is beautiful with 1920x1200 resolution (Full HD) and 15.6”. There are only 2 complaints about this laptop. The first is a big one for me. Dell includes a Dongle with a USB-A port and HDMI instead of building them into the laptop. I use multiple USB-A devices so I have to use a multi-port adapter with this laptop. More stuff to carry when traveling. The included Dongle is small and could easily be lost. Ports 1 USB 3.2 Gen 2 Type-C™ (with DisplayPort and PowerDelivery) 2 Thunderbolt™ 4 (USB Type-C™) with DisplayPort and PowerDelivery 1 3.5mm headphone/microphone combo jack Slots 1 SD-card slot Dongle USB-A HDMI My other issue is with the 720p webcom. Resolution is very low and needs to be improved as it lags. This is not as big an issue for me as I have a webcam that is much better. The processor is an Intel 12th Gen i7 with 14 cores and is very fast. With 16GB of RAM this laptop multi-tasks nicely. The 512GB SSD can be upgraded if needed. I like the Nvidia GeForce RTX 3035 Ti graphics card with 4000 MB dedicated memory. It handled casual gaming okay. If you are playing graphics intense games (like Call to Duty series) you will need a gaming system. The speakers are nice and have good range. It would be nice if they would go louder. Dell installed a big touchpad in this model which would have been better served by making the backlit keyboard bigger. Battery life is an impressive 9+ hours. Disconnected from wi-fi, it almost lasted 12 hours. It does run hot when running for hours. Amazon Alexa is built in and allows voice assist. All in all this is an impressive computer. Built for speed and multi-tasking it won’t be obsolete for years. Very impressed and I rate it a 4.5 stars.

Wow what a laptop... it has great power. I do run many programs and it goes and goes

This Dell XPS laptop with 3050Ti is a good configuration. I added the addtional 16GB of memory and upgrated the SSD to 2TB. It worked well. No issues.

The open box laptop is working great. Its a good deal. I would recommend everyone to go with good deals from bestbuy.

This is a great workhorse for whatever office work you might need to be done! Laptop features an amazing HDR 1920x1200 screen with only about 1/4" bezels driven by a mighty RTX 3050Ti graphics card, sleek aluminum body, huge touch pad to allow for precision tracking. Powered by a 12th gen Intel i7 6+8 core (20 thread) processor and featuring 16Gb DDR 5 2400MHz memory on board (2 DIMMs located under the bottom cover and accessible for a field replacement) - this machine crunches thru any task you might throw at it. Storage is provided by a KIOXIA 512Gb NVMe drive (there are 2 PCIe slots under the bottom cover, one is taken by NVMe and second slot is available for an upgrade). External connections - 3 USB-C ports, Kensington lock slot, 3.5mm audio jack and SD card reader. Additionally Dell includes a small external USB-C to HDMI and USB-A dongle which is real handly for connecting this laptop to external monitor or a projector. Power supply can be connected to any USB-C port, it provides 130W of power for the laptop and any peripherals. On-board 86Wh battery is capable of running this machine for about 10 hours doing office work or just watching youtube videos, which is quite impressive. Overall - it's an amazing work machine, great screen real estate, trackpad, storage and connectivity options would make it a perfect choice. Very well made machine!

One of better laptops in the Market now! Nothing wrong to tell!!! Perfect complement: Dell WD15 Docking Station.

The Dell - XPS 15 15.6" FHD+ Laptop - 12th Gen Intel Core I7-16GB Memory-NVIDIA GeForce RTX 3050 Ti-512GB SSD in silver is mostly a dream come true. The unit is wrapped within white tissue paper and housed in its own black box with a slight magnetized closure-very impressive, especially if this would be a gift for the new grad entering college or their real life after college. First impressions, a sleek, low profile notebook that is light-weight and even a weakling should be able to carry it around without too much trouble. I am a mom so I also think that the outside finish in matte silver while not only attractive to all ages and genders, acts as a deterrent to messy fingerprints that could drive someone crazy considering how much this will be manhandled during use. The inside trim is more like a dark charcoal gray that surrounds the mouse or touch pad with black around the keyboard. So, as I have stated with other devices, I am a 63 year old female CPA that has experience eye fatigue and this machine has many attributes that helps to alleviate that condition. First, these keys are normal-sized and easy to stroke while typing. Second, the keyboard is back lit, yeah!! That makes it so easy to see in dark light situations or to use it in with the room's lights off, for whatever reasons-power outage? One of the cons is that there is not a dedicated 10 key, although this has plenty of room to install one if the designers had wished to. The keyboard literally takes up about 50 % of the surface and I think that there is so much packed in the bottom half that maybe there is no room for the separate 10 key. However, as a previously mentioned CPA, I really like my 10 keys in all applications. This is a SSD and I am happy to report that this machine is so silent while running, if you misplaced it for any reason you certainly could not hear it, even up close. Just to make sure, this is not a touch screen, you must use the touch pad, or a tablet that you can rotate the screen to view like a book. It does come loaded with Window 11 and before receiving this unit, I have never worked with Windows 11. Therefore, I not only have a learning curve with the machine, but also the operating system. I want to say that the set up was easy peasy with the Dell app and there is also a Get Started app loaded on the unit that can take you through a tutorial of items and apps that come loaded. One of the thing that I love the most is the screen-there is virtually no bezel, lovely to view movies, work, and whatever you wish to use this for. I love, love, love how easy on my eyes the viewing is-I cannot state this enough. The display's picture has vision support that appears effortless for bright and sharp colors that pop, the dark's even have much depth and are easily appreciated. The unit has several USB ports, the charging unit is plugged into one, there is a full sized SD card reader, but I do not believe that there is a port for HDMI, Ethernet, or USB A. It is fast and dependable while opening up numerous tabs to do multiple things at a time, it is silent for very long periods at a time, there is good battery life, the display is supremely crystal clear, and it is made of high quality materials that will add to your viewing and usage pleasure, but it is quite pricey and not what I would consider in the tech throw away culture. I am not deducting a star because of the missing 10 key and I usually do that, but the display, in my mind, makes up for that

Excellent value for money, saved 50% and looks brand new, would definitely recommend.

This computer is exactly what I was looking for. I needed a computer for business & for photo editing. I was really impressed with the packaging. Very nice presentation. But it seems to be fast & the screen is super sharp.

I purchased this expensive Dell XPS laptop about a year ago (11/20/22) and started getting the same Blue Screen Error in May of 2023. I’ve had it in to the TotalTech “experts” three separate times to fix the same issue. Each time the same blue screen error starts again. It causes my laptop to crash and sometimes I get a “System Restore” window as well. The only software on my laptop was installed by either Dell or Best Buy. The last time I had it in to TotalTech they said it was fixed and within 24 hours the blue screen error was back. When I called TotalTech they told me to call Dell which I have done. First they had me reinstall the Windows 11 operating system. That didn’t fix the problem. Then we ran a bunch of diagnostics using Dell Support Assist. That didn’t fix the problem. I’m currently waiting for a call back from a Dell Service technician so we can HOPEFULLY arrange for a technician to come out and replace the hard drive and whatever else is necessary to fix this problem. DON’T BUY THIS DELL LAPTOP!

I bought this laptop primarily for the screen and power. Its anti-reflective, 500-nit, 15.6" screen is exactly what I sought. The CPU and GPU power, and high RAM and HDD are all bonuses, and the battery is over 80 kWh. Basically, it is great for outdoor use - or simply use in Hawaii, where I live (as it is bright even indoors here). There are three reasons it gets 4 stars instead of five: (1) price, (2) no flashdrive ports (a rude surprise to have not even one), and (3) overheating, which is expected for the power and bright-area usage, but even faster than I expected.

Dell has released a great laptop option for general PC usage. This laptop should be great for both work users and students at college, including engineering. This brushed-silver laptop comes with the power block/cable, USB/HDMI adapter, and paperwork. The manufacturer's warranty is for 1 year. PROS: --------- * Clean, crisp, and bright picture. * Backlit keyboard * SSD, fast bootup * Large mouse pad * 3 USB-C inputs with multimedia card reader is adequate but... see CON CONS: --------- * The absence of HDMI and USB 3.0 ports on the laptop itself. The adapter is included, but no one wants to have to keep up with that. IN addition, it takes up 1 of the remaining 2 USB-C ports since the 3rd one is used for power. OTHER OBSERVATIONS: ------------------------------------ * Battery life is average, but can be adjusted based on screen brightness, processor power settings, and general eco mode settings. CONCLUSION: ============ Overall, this is a great laptop for everyday use. I wouldn't put it at the gamer's level, but for most any other person, this is a great laptop. I do wish it had more ports, and that would make it complete. I don't like hanging on to an adapter if I ever want to use a regular USB or HDMI port. The only way that would be ok is if there is a slot to hold it when it's not in use. Normally, there would be more on a review, but all of the Specs are available on the Best Buy website, and there's nothing extra special about this laptop other than it works great, the SSD & i7 creates better performance, and it has a great look. This one is definitely a keeper if you're ok with 3 USB-C ports and a media card reader.