
Rating 4.4 out of 5 stars with 98 reviews
4.4- Performance (22)
- Battery Life (19)
- Processor Speed (15)
- Screen Size (11)
- Build Quality (7)
- Weight (5)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Almost Perfect: Just Add Ports and a Better Keyboa
This is truly a premium laptop—I love it! It’s super lightweight, has a sleek design, and the screen is beautiful. It uses an IPS LED display, which looks amazing, though I would’ve preferred a touchscreen. The one thing I don’t like is the keyboard. It doesn’t follow the typical standard layout, and it’s missing the number pad on the right side—something I really appreciated on the Lenovo Yoga 9i. If it had that, I’d recommend this model even more. One of the biggest drawbacks is that it only supports USB Type-C. So if you need regular USB ports or HDMI—for presentations or connecting accessories—you’re out of luck unless you carry an adapter. That could be a dealbreaker for some. That said, I still love the inclusion of USB-C—it’s fast and modern. The battery life is solid, the performance is smooth, and my absolute favorite thing about this laptop is the hinge. It feels super premium—way better than the one on the Yoga 9i. Got it? Boom boom!
Posted by Jamal
- Rated 5 out of 5 stars
Love it!
Great laptop! Does everything I need it to plus much more! My last laptop was a Lenovo Yoga and unfortunately Microsoft quit supporting Windows 10 updates and my hardware wasn't capable of running Windows 11. Initially I was nervous when I decided to go with a Dell this time because I was already so familiar pretty much exclusively using my Lenovo for work and general daily use. But making the change was a piece of cake and I've been extremely happy with my new Dell XPS 16 9640 since the day I brought it home almost 6 months ago!
Posted by Schuey
- Rated 2 out of 5 stars
What a Poor Design Choice
The keyboard is easily among the worst I have ever used. It is phenomenal how a company as big as Dell can think to prioritize aesthetic design over actually usable workspace. The short-sightedness that led to the placement of vents on either side, and the choice to reduce space between the keys, makes for an experience that detracts from the otherwise impressive capabilites of this machine. This device was only available online, so I was not afforded the opportunity to use it before buying. Having been busy, I have passed the return period, so I will have to resort to selling it myself.
Posted by Justin
- Rated 5 out of 5 stars
Great to work!
The Dell XPS 16 is a great computer for individuals who need a good computer to have several programs that need a lot of memory and good graphics open at the same time. I work with Autocad, photoshop, InDesign and Sketchup open at the same time most of the time and it doesn't crash. Great value at a great price
Posted by AlBr
- Rated 3 out of 5 stars
Dell XPS 16 - 16GB
Worked well for a few months on browsers and apps. Started glitching and significantly slowed down with anything more than one tab open. Aesthetically pleasing with the flat trackpad and large keys. Screen is large and nice. Does not run SolidWorks or other CAD software well at all. Even small files always glitch.
Posted by Sogk