
Rating 4 out of 5 stars with 83 reviews
4.0- Camera Quality (19)
- Condition (11)
- Overall Performance (11)
- Battery Life (10)
- Ease of use (4)
- Propellers (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
Amazing drone
I bought this refurbished and there is nothing wrong with it. Works perfect
Posted by Josh
- Rated 5 out of 5 stars
DJI Air 3
Had to buy another one . Great Dji Air 3 drone , great price !!!! I love shopping at Best Buy!!!! They definitely in my opinion has the best deals!!!!
Posted by Frank
- Rated 5 out of 5 stars
Perfect!!
I love this drone …. I was reluctant to do refurbished but it was in perfect condition
Posted by JefferyS
- Rated 5 out of 5 stars
The best
The best drone amateur, Excellent for all the use that we may need, I recommend it 100%
Posted by MarioS
- Rated 1 out of 5 stars
Do not buy refurbished from best buy
I’ve recently purchased a refurbished drone from you guys. I was a little concerned at first about buying a refurbished drone but was assured by the details below So I purchased it anyway. I have plans on doing work with this drone, helping with services including helping state parks search for missing people and pets out of the gratitude of my heart. I received the drone on July 3rd. Excited it came in the mail but to my surprise just as I opened the box it was clearly broken. A very critical part. And very visible. I have pictures to prove that the gimbal camera and Eternals were smashed in rendering the drone useless. Now how can that get past your painstaking loving refurbishing department? I had to drive to my local Best Buy and return it. But they could not help me there. I had no other choice but to return my other drone I bought brand new new from Best Buy just to purchase a new drone from another store 30 minutes from this location. It’s false advertisement promising a refurbished drone that is supposedly tested painstakingly. Here are the photos of the drone. I don’t know whether to get a lawyer involved to resolve my problem but I need to go down that route because I have no other choice. Clearly this should have never been sold. And it says no where you guys subcontracted other companies to refurbish theses products instead of the geek squad team. I’ve contacted a coiple folks up in corporate but yet they have not gotten back to me. No where do they say buy at your own risk. this may happen to the wrong consumer one day
Posted by Donottrustthem