Such a huge disappointment with this machine. I had a non mapping evovacs years ago and that did better than this machine. Mapping is useless. Device is so sporatic and randon with its routes causing a simple 30 mins whole house clean to take well over an hour. Extremely ineffective and inefficient mapping and navigation. Map edditing might as well not be a feature at all. Splitting rooms is a chore. Have to do work arounds like splitting large chunks at weird locations and then merge others to get rooms setup. After 3 attempts of quick mapping the devuce still counts our whole home as one giant room. Will be returning this week and holding out for another Roborock when the S8 MaxV Ultra is released. My S7 Max V ultra blows this out of the water and its a 2 year old system. Only gets 2 starts because the wide vacuum pickup and mopping (for the area it decides to clean when it gets there) is decent.

I bought this in November of 2023 after being super happy with my N8+ model with also self clean and with the mopping pads. This robot, constantly loses itself and is not able to find the charging station. The main brush is constantly getting tangled with hair and can never finish a job. When sending the robot to clean a specific are it can never find it unless i draw an area of about the same size and then send it. In regards to the vaccum and the mopping job, it is doing a good job but it comes with the price of someone constantly having to be babysitting it. The dirty water tank must be cleaned immediately aftet the jobbis done because otherwise it smells sooooo bad, even after putting in the cleaning liquid from Ecovacs.

It is very poor at mapping, navigating, and figuring out where it and the charge is. The brush is very easily tangled with hair on the ends. It doesn’t avoid obstructions and will ram right into a dog bowl even though it is supposed to avoid them. It stops cleaning a room and says it’s done when it has 95% left to go.

I did extensive research before purchasing and had high hopes for this product. The pressure of the mop left fantastic results on my laminate floors compared to any other cleaning efforts. However, areas are missed due to the erratic path it sometime takes. I have three large dogs and two cats. The so called tangle free brush is an epic fail. The vac cannot do a single room (let alone a whole floor) without a brush tangle on the ends which stops machine and requires me to remove the entire brush and unwrap hair from each end. Furthermore, the unit blows hair and debris across the floor as it operates . Because of the non-sensical path it often takes, the hair and debris does not always get sucked back up. This could possibly be remedied by having a side brush on each side - like other robotic vacs on market. While the mop pads do lift on carpets, the edges on all of my low profile carpets curl up and twist. Mapping function and operating the unit is easy, but at this price point there are two many cons to justify keeping it.

Mapping is useless. You have to spend time every three weeks just to get a new map. There’s no lock feature to keep the map as it is, so the AI keeps adding rooms after each session. This turns into a total mess because it eventually gets lost and becomes nothing more than a $1.5k paperweight until you reset it again.