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Ember - Temperature Control Smart Mug² - 10 oz - White

Model:
CM191002US
SKU:
6367425

Highly rated by customers for:

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$71.99
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The comparable value is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1563 reviews

1,563 reviews

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89% would recommend to a friend

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Customers are saying
Customers regard the temperature control as the standout feature of this product, with many users expressing high satisfaction with its performance. While the sleek design and ease of use are frequently praised, some users have noted concerns regarding the limited battery life and smaller capacity. Additionally, while the build quality is well-regarded, some customers feel the product is somewhat pricey for what it offers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1563 reviews
Page 1 1-20 of 1563 reviews
  • Rated 1 out of 5 stars

    Fails to charge in less than 3 months

    In just over 3 months the base unit failed and no longer recharges the mug, rendering it useless. I loved my Ember mug for the 1st 3 months. . . the problem is that it was only 4 months. I have not been able to contact Ember or get any customer support on a nearly brand new mug which I can no longer use.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Chandler0088

  • Rated 5 out of 5 stars

    Red Ember

    Love that it keeps my chai tea warm until it is all gone!

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Sm

  • Rated 5 out of 5 stars

    Best Coffee Invention

    Probably one of the best inventions for coffee since coffee pods. I really enjoy taking my time with my coffee and not feeling rushed to get it down before it cools off

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by TonyL.

  • Rated 5 out of 5 stars

    Graduation gift

    My son loves his new mug!!! His drink stays the perfect temperature!!

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Heidi

  • Rated 5 out of 5 stars

    Best cup ever!

    This is the best invention ever. I love my cup. My coffee is always hot.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Beth

  • Rated 5 out of 5 stars

    Beautiful mug, hot coffee!

    I love my Ember mug! I’ve often spent mornings reheating coffee in the microwave to enjoy it until it’s gone. It’s such a pleasure to have it hot right to the bottom of the cup. Thanks Ember!

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by P.

  • Rated 5 out of 5 stars

    Best gift

    I don’t ever want to be with out my Ember mug again. After serious hints to the hubby for a birthday gift I received it 10 months ago. I’ve used it everyday since. Best gift ever, no more cold coffee, always at the Perfect temperature. I want to get the sip lid, and Red mug, and travel tumbler next. My family loves theirs as well.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Franceska

  • Rated 5 out of 5 stars

    Christmas 3 years!

    My son bought me my first 1 for Christmas about 3 years ago. I am just replacing it now. The cup finally gave up. The base still works fine. My experience with this product has been nothing but awesome!

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Char

  • Rated 1 out of 5 stars

    Was great at first

    I liked the mug but it stopped working after 2 months. Also ember support has not responded to my requests for help.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Kris

  • Rated 2 out of 5 stars

    Was Great While It Lasted

    It was great while it lasted but stopped charging after about a year. I tried all the suggestions posted to fix it, but it simply died.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by CoffeeLover

  • Rated 2 out of 5 stars

    Battery life could be problematic for some. . .

    A lot of thought was put into the design of the mug, and I give them props for that. It's a delight to drink out of. The texture of the mug is smooth and the handle is comfortable. It's not very heavy. . . but I think this is where the problem comes up. With every minute of extra time available, I'm sure the mug would get heavier and heavier. If it was any heavier, I think it would be uncomfortable to use. Therein lies the rub. It might be possible that there is a lighter battery with longer life, but I'm going to assume that would make the cost go up as well (I could be wrong). The sweet spot for me on this mug doesn't exist because of the way I move around while I'm drinking coffee in the morning. If I were stationary, and drank coffee all day at my desk, I would likely have a different experience because the battery would last all day (which is what they advertise is true). If you want to buy this mug, think about how you drink coffee: if you are stationary, and can have the charging plate where you are drinking, then it would probably work great. If you're a bit more on the go around your space, then it's likely going to disappoint.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Ken

  • Rated 5 out of 5 stars

    Cannot live without it!

    I absolutely love this mug. I had to buy 1 for work too and now one for my Truck. Only issue is how much I miss it when I don't have it.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by BR

  • Rated 5 out of 5 stars

    I love it

    I love my Ember it is beautifully designed and functional. I use it everyday! It brings me joy when I am working at home

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Basak

  • Rated 5 out of 5 stars

    Love this cup. . . and so does my Mom!

    My husband got me one for Mother's day 2022 and I love it. This year I decided to get my Mom one for Mother's day. We both love our tea and coffee hot at all times while drinking, but for us with so much going on that doesn't always happen. We ended up having to rewarm it all the time, or for me as a Mom of 3 younger kids, I just drunk it cold. This cup is awesome! I wish it wasn't so expensive so I can get more, but I understand why it has to be for the technology.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by StephCherie

  • Rated 5 out of 5 stars

    Best mug ever

    Makes the morning routine even better. Keeps the coffee at tha perfect temp.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by Dahlio

  • Rated 5 out of 5 stars

    great

    I love my new ember mug and it is the 10 oz but it will not do the update

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by ADS1955

  • Rated 4 out of 5 stars

    My 4th Ember Mug

    Beautiful red finish and temperature control is amazing. Not a 5-star only because over time the app and mug communicate intermittently (Android user).

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by PapiChulo28

  • Rated 5 out of 5 stars

    Mother's Day Surprise

    This turned out to be a great Mother's Day gift! Works very well.

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by BZ

  • Rated 5 out of 5 stars

    Happy with my purchase

    Upgraded from the smaller one. I enjoy the extra size

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by DPix

  • Rated 1 out of 5 stars

    No app

    The app won't even open! Can not control the temperature without an app. Mug is useless now. The app has a 1. 2 rating on Google Play Store. Developers do not care!!!

    This review is from Ember - Temperature Control Smart Mug² - 10 oz - White

    Originally posted on Ember

    Posted by No

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