Customer Ratings & Reviews

So I have had the Fitbit sense for a little over a week now. I switched to Fitbit from an Apple Watch due to my Apple Watch dying on me and not wanting to spend a boatload of money on another watch. I love it!! I love being able to see all the different stats, track my sleep easier see my activity level, and being in a masters program….. track my stress level!! This really in itself sold me. I used to have Fitbit’s before and comparing the stats from then and now they have improved tremendously!! Also being able to personalize your screen more is a huge plus. The battery life lasts very long (I charge maybe every 3-4 days) compared to my Apple Watch which I charged every night due to the battery. Like every smart device I have, I wanted a screen protector because I did see that the screen is “fragile”. I contemplated getting the plastic screen protector the the store offered and the liquid screen protector but didn’t feel that either would protect my screen well enough. I did some research and found some tempered glass screen protectors that include a bumper for the outside of the watch on Amazon!! A pack of 2 for 9.51 after taxes!! 10/10 recommend those because I did drop my watch on hard tile and neither the screen protector or screen broke! The only downside (which isn’t a downside really) is if you want to use the EDA function you have to remove the protector which is super easy to take off and put back on. All in all I would rate this produce a 10/10. I was hesitant to buy this due to some of the reviews and seeing that the screen was very fragile. Buy a good screen protector (recommendation below on amazon) and it should be just fine. Name of screen protector: KIMILAR 2-Pack Hard Case with Built in 9H Tempered Glass Screen Protector

I’ve had a Fitbit since the very first one. The Fitbit Sense has quite a few notable fitness trackers built-in. I find I’m using it more than any other I’ve owned. The display is clear, fairly easy to navigate, and with the Fitbit app I’m able to track my progress fairly easily. I have yet to use the built-in coach feature on the Fitbit Sense, but will be doing that soon. I tested the GPS against a friends Garman and they only differed by a couple 100th of a mile. Where I live, the GPS connects quickly and I haven’t had a drop when I am outside. The biggest area for improvement that I see, is an effective API with Apple. The Fitbit Sense well apparently allow you some smart watch features with an android device, but Fitbit and Apple’s long-term lack of communication causes problems for those of us with iPhones. I’m not fond of large watches on my wrist, and was apprehensive about this one. However, even though it is larger than I would like, it’s light and comfortable. It doesn’t bother me when I sleep, which the Apple Watch used to. The battery life lasts about two days when I use the GPS for my 5 mile walks. I might be able to get about three out of it, but I charge it while I’m sitting down and working. Overall, I’m happy with the features and will continue to use this watch.

It does have some nice bells and whistles ... and if you keep it on blue tooth AND have a premium membership, it is pretty slick. But when I have blue tooth on, my skin turns very red under the watch. Also, the charging ports (the magnetic connection is awesome!) but they fill up with sweat, dirt, and skin and are difficult to keep clean. I find myself charging it every 3 days, and I'm barely running the blue tooth I didn't like the watch band, so I got a stretchy cloth one that breathes. But if I accidently hit the lever when I put it on or off - the watchband pops loose. I've dropped it so many times. I wanted this one to help monitor my heart, breathing, oxygen, and sleep .... but it isn't any more impressive than my Versa 2 was. It is also difficult to push the side button. It does have a cool down / settle down feature. It's an interesting feature, because you have to set your whole palm over the face of the watch. Be sure to touch all 4 sides and wait the required amount of time.

The Fitbit Sense is not only cute, but functional. It has great battery life, lasting up to a week with just one charge. I wear it everyday and it tracks not only my steps and workouts, but my sleep as well. Love seeing all the insights of my health through the Fitbit app. Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may have received nominal compensation.

I originally received a Fitbit Versa for Christmas 2019 and was quite satisfied with it until the screen died summer 2021. After that I purchased this Fitbit Sense since it had more features. I was initially satisfied until I noticed the user interface was laggy and prone to freezing, an issue I didn't have previously with the Versa. Often it would have sync issues with my phone as well. Also unlike the Versa, the battery life was significantly less. I go on long hikes, and anytime I used the activity tracking with the Sense the battery would be nearly dead after 10-12 hours, even when starting from a full charge. Fast forward to May 2022 and the glue holding the face of the Sense failed, causing the face to fall off and expose the internals. Luckily Fitbit processed a replacement at no cost to me, but 6 months later the strap broke where it meets with the watch itself. Even though it was outside warranty Fitbit processed a replacement strap at no cost to me. But now it’s June 2023 and the replacement watch they sent me last summer has had the glue holding the face fail, just like the first one I purchased. I’ll give Fitbit kudos for their customer service but I no longer want to deal with any of their products because they’ve failed in 4 times in the last 4 years, and all failures that rendered the product unusable. The products just aren’t reliable enough to be worth the hassle of dealing with customer service, no matter how accommodating that customer service might be.

I have been with Fitbit since day one because of their heart rate and steps accuracy and their app interface. And because I’m also an IPhone user I have had an Apple Watch for my texts and calls notifications while at work. Months ago I got the iwatch and got a older model Flex 2 so that I can wear both. You can’t compare Iwatches to Fitbit devices. You just can’t. Iwatch steps aren’t the same or accurate and their heart rates are off...sometimes way off. If you are really into reaching goals, needing the help of motivation (with their app interface) where you can add friends, make challenges, earn badges and be in groups according to activities and post the answer is get a Fitbit. If what’s important to You is making calls and receiving texts get an iwatch (only if u have an android) and you want minimal tracking get an Apple Watch. Apple still doesn’t allow to text back after receiving texts and that’s how it will always be. Don’t wait around for that because it just isn’t happening. Your just going to have to choose what’s more important and with Fitbit it’s all targeted on health rather an all around Smartwatch. I love the Fitbit Sense!! It’s what I need for what I’m looking for in a Smartwatch. Im getting rid of my Apple Watch and sticking to Fitbit! The clock faces through Fitbit should look a lot better but You can buy some for less than $2 on the app. Pros: o2 readings heart rate readings Fitbit’s app interface EDA technology Accuracy on steps Ability to buy clock faces from users Ability to change bands Battery life Cons: Whack clock faces that Fitbit provides for free If your an Apple user you can’t text back I am content with this Watch. Will come back to update.

the Fitbit Sense is a solid choice for individuals who prioritize health and wellness tracking. Its comprehensive sensor suite, ECG capability, and sleep tracking features set it apart in the fitness tracking market. Price is affordable and However, its less extensive app ecosystem may be drawbacks for those looking for a more versatile smartwatch experience.

I purchased this on my birthday as a gift to myself for my 52nd Bornday. I am still figuring out all the features but so far I absolutely Love this watch! I got the soft gold. The ability to change the clock face and add apps is great. I’ve been watching the Fitbit sense for a while and soon as I saw the price had dropped -$100 I jumped on it. I wanted it because it has the skin temperature and the EDA scan feature. I have fibromyalgia, sleep apnea, and a leaky heart valve so I wanted something to help me keep track of my flare ups for Dr visits. Oh and the stress tracking is great as well..So far so good :)

I really like the watch! I bought it for the stress management technology that is built in because i am a full-time student. It helps me stay on top of my health and stress. The watch face is a little larger than I expected, but I have really small wrists so it's hard to find watches that appear small. Great color too! I got the soft gold band and it makes every outfit look a little more classy. Best Buy College Crew members receive products to write honest, unbiased reviews. Reviewers have been provided products free of charge and may receive nominal compensation.

I only have to charge it every five days and it recharges really fast. The app is very easy to use and helps you watch your health. The watch glass face doesn’t scratch up like other watches. I swim a lot and do other activities and it keep track of how much you do. I had two other fit bits prior to this and they were all great too. I love this watch and highly recommend it.

Just got it last week. I use it for tracking sleep. It's very accurate and the charge last for six days.

The watch is absolutely great! I love the apps and the connectivity is erstwhile. It has a very good speaker to answer phone calls when connected to your phone. I feel like Captain Kirk in Star Trek answering from my wrist! So cool! My only gripe is that the bands are really hard to get disconnected to change bands. One side is invariably harder to release the band than the other. Minor flaw but still annoying. I ordered new bands from the company and I’d advise you wait for a sale; Uber expensive. However the watch itself is worth it. Works with iPhone and Android phones unlike the Apple Watch. Battery life is awesome and fires last for a few days but I’m under active so I may not get 5 days out of it.

This watch is excellent ! Long battery life for recharging about six days for me . It has so many features . I can even find my iPhone on it . Beautiful display with several display choices . It can do analysis of ECG , sleep , EDA scans . Has voice assistant , agenda, wallet , Starbucks , weather , relax , exercise , Steps and so Many more .

Good watch, it lacks all the bells and whistles of Samsung Galaxy 5 watch or Google pixel watch, but it's fine for me: 6 day battery life! -- can answer calls on watch! -- gives my daily step count! -- comfortable and nice bright display -- loads of health apps. It works perfectly with my Android phone.

One of the best fitness trackers out there to say the least. Has many features to make life easier and to track your progress. The watch is durable. Easy to take care of and keep clean. Battery life has room for improvement.

I bought the original Versa when it came out and loved it. The battery went dead and causes the need for a replacement. I bought the Sense with the expectation that it would be an improvement to the original. It's not. The battery doesn't stay charged but 3 days not the five. It constantly won't sync. I have to turn it off and back on before it will sync to my phone. Most of the time you cannot use the talk to text feature as it keeps having errors and cancelling out.I use it for medical reasons and you have to pay to use the EKG part of the device. And it's $9.99 a month. Really? We spend $329 to purchase the watch only to pay again? Nope not me. If I had it to do again. I would try a different one.

I received this watch for Mother’s Day, I love the way it tells me to move and also tracks my sleep. This watch has been really helpful towards getting me up and moving!

I purchased the FitBit Sense instead of an Apple watch, and I absolutely love it! It's a great alternative for a fraction of the price. This replaced my Charge 4, which I read couldn’t what was on the screen when I was outdoors in daylight. I am thrilled with having the larger screen, and the ability to see what’s on the screen in daylight. Also, battery life is up to six days. However, I top it off in the mornings while I shower, so it rarely gets lowers than 95%. Again, this is a great watch / tracker for its price.

Lots of nice features and you get 6 months of premium service but honestly that’s about it. Started using watch and worked great about the first month. Now having issues with syncing and this past weekend the charger fried when I was trying to charge it which is now causing battery issues. Now it won’t sync when I try to and I had weather set up and was working fine until the battery charging issue. Now weather app won’t work on watch and keeps asking for my to sync with the app and can’t sync it. It’s not alerting me now with calls or texts and I have already had to re-pair it with my phone a number of times and it’s ridiculous. Fitbit has offered to replace the device but with a refurbished watch which is ridiculous since I haven’t even had this one in use less than 2 months. Since the charger fried the battery drains faster and even more so At night which makes no sense. I have owned Fitbit products before and was hoping the Sense was better but no luck there. Their support is almost pointless and you get questioned on everything and then when you send them pictures and have already documented what they ask for and then they send another email asking the same information again -it makes you wonder if they even bother reading your emails or looking at what you sent. I love their app but products are worthless.

I'm enjoying my new Sense. I'm still learning all the functionality of the watch but i like band and the face of the watch. My favorite part is the voice response to text messages. I would suggest this Fitbit to family and friends.