
Rating 3.9 out of 5 stars with 53 reviews
3.9- Overall Performance (8)
- Space (7)
- Size (6)
- Capacity (3)
- Ice Maker (3)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 1 out of 5 stars
Do not buy! 3 weeks old and I’m not keeping it
We bought the Frigidaire Professional Single Door Refrigerator and Freezer (19 cu. ft. each) to match our custom cabinetry, after owning the previous Frigidaire Professional model for over six years. That older model had constant issues and eventually became unrepairable, but since it was discontinued, we bought the new set — a $7,000+ purchase. Big mistake. Within days of delivery, both units began having temperature failures, constant high-temperature beeping alarms, ice buildup in the freezer, ice forming in the refrigerator, and all of our food spoiled. Customer service is overseas (Philippines) with no U.S.-based support. Multiple technician visits were scheduled and then cancelled or marked no-show. Now they want us to wait two more weeks for repair on brand-new appliances. Frigidaire refuses a refund and insists on repairing new, non-working units first. Completely unacceptable at this price point. We are now disputing the charge and pursuing legal action. Do not recommend.
Posted by ShanyN
- Rated 4 out of 5 stars
Ref
We are enjoying our Refrigerator they came and setup with no problem
Posted by FelixM
- Rated 5 out of 5 stars
Great refrigerator and freezer for price
Great product for an even better price just make sure you get the trim ring for it.
Posted by PS5upgrade
- Rated 2 out of 5 stars
Inspect carefully damage as you unpack...
Seems like we got a repackaged item(s Freezer being replaced due to significant damage to front door UNDER the packaging). Damage on the back UNDER the packing styrofoam (not a delivery handling issue), not a problem since it's sliding into a slot. Some damage on the lower hinge that I was able to work out, but still a crack in the inner liner, not wort worrying about. The fridge is significantly shallower than our old one (Kenmore-made by frigidaire) but just takes some getting used to. AND most important, these fridge/freezers are NOT 71-1/2" they are 72" with the feet all the way in. This may sound insignificant overall, but can be huge if you have custom cabinetry around the old 71" Kenmores. I would not recommend but only one company makes them...
Posted by Kevlar68
- Rated 1 out of 5 stars
DO NOT BY THIS PRODUCT OR YOU WILL REGRTET IT.
i purchased both the fridge and freezer and have had nothing but problems. freezer wouldn't make ice so after 3 phone calls and 3 repair trips the decided to replace the freezer. the fridge was even worse. the compressor was change out twice because of horrible noises, clucking and popping of the compressor constantly. it still currently does is because Frigidaire refused to try and fix it anymore because they say it is out of warranty even though they have been trying to fix it for a year! on top of that we just pulled one of the drawers out and realized the back panel of the interior of the fridge is rusting where the vents are. their stance when i called about this was its cosmetic and you are out of warranty so you can pay to have it fixed yourself. I can honesty this company has gone down hill and i will never buy their products again, ever. how can you sell a $7000+ luxury fridge freezer and not stand by your products after hundreds and thousands of people are reporting the same issues. that's why they gave it a one year warranty because they know their product is garbage. DO NOT BY THIS PRODUCT OR YOU WILL REGRTET IT. ITS A MONEY PIT YOU WILL LOSE ALL OF YOUR FOOD AND HAVE TO DEAL WITH CONSTANT NOISE. YOUR BETER OFF USING A MINI FRIDGE THEN THIS PIECE OF GARBAGE. If it would let me give 0 Stars i would.
Posted by JoeJ