Customer Ratings & Reviews
See more imagesGeeni - Aware Indoor Wi-Fi Wireless Network Surveillance Camera (2-Pack) - Black/White
- Model:
- GN-CW219-199
- SKU:
- 6388586
Highly rated by customers for:
Customer reviews
Top Mentions
would recommend to a friend
- Rated 1 out of 5 stars
Worthless - Can't Record or Save Files!
Katie Posted
Actually caught a crime that happened on camera, went to play it back and the geeni program crashes and freezes every time I try to play it back and record. Because the files are saved in a .media format, can't even just grab them off the sd card. Police were not even able to retrieve the footage because of the file format. What good is a surveillance camera if you can't playback and record the footage that you need. Had to buy a different surveillance camera system as this one was worthless.
No, I would not recommend this to a friendBrand response from Geeni official response
Posted
We appreciate you letting us know about your issue and we understand how this can be frustrating on your end and we greatly apologize for the experience. Were you able to contact our Support Team already? Our Team is determined to resolve issues like this. For the meantime, please reinstall the app and use different mobile phone to check if the playback will work. For more details, please give us a call at +1 (888) 232-3143 for immediate assistance or send us an email at [email protected] or support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>
- Rated 5 out of 5 stars
Great cam
KelseyD Posted
Very nicely camera very nicely package. Use the camera to keep an eye on my dogs when I’m not home and the other one I am using to watch my site entry of my house again very nice cameras, easily to set up and very helpful customer service
I would recommend this to a friend - Rated 4 out of 5 stars
It provides a cleaner than average camera quality
00FR4NKL1N00 Posted
720p is not too impressive but considering the price it is acceptable, there was some problems connecting and I dont have a 2.4g wifi so setting it up was tricky but once set up it is a pretty good low budget cam
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
- Rated 3 out of 5 stars
Genni Cam
Monkt01 Posted
It's ok will work for what I use it for. But very laggy maybe in some future updates it will improve the latency.
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
Brand response from Geeni official response
Posted
We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further and hope to resolve this to your benefit For assistance, please contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun,7:00 AM to 12:00 Midnight EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Surveillance cameras
Lynne Posted
I brought this as a Christmas present for someone great price.
I would recommend this to a friend - Rated 3 out of 5 stars
Great value
SRAJ Posted
The product is pretty good , i would have loved a better stability on the wall mount though All in all not to bad for the price
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
Brand response from Geeni official response
Posted
Hello SRAJ! We thank you for sharing this experience with one of our products, rest assured that we keep on innovating our products and services. For your concern, we suggest to use a double sided tape to make sure that the camera stays on your wall. For more information, call us at +1 (888) 232-3143 or send us an email at [email protected]. You may also visit our support website support.mygeeni.com for live chat support. We are available from Mon-Sun 9:00 AM to 6:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Rewards
Yg87 Posted
Just for the rewards Just for the rewards Just for the rewards
I would recommend this to a friend - Rated 5 out of 5 stars
Geeni
EXCELLENT Posted
I love my Geeni to allow me to check on my puppy anytime of the day! It has the best quality, the view is great!
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
- Rated 3 out of 5 stars
Expensive cámara .
Carmen Posted
It was ok the cámara but the price for it was expensive .
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
- Rated 5 out of 5 stars
Security cam
Jaayeyeone Posted
Great shows every angel of the room and signals anything walking by
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
- Rated 5 out of 5 stars
Great
Suzanne Posted
Well priced, easy set up, convenient and the Quality picture.
I would recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
Brand response from Geeni official response
Posted
Hi Suzanne, thank you for your feedback. We love hearing from our customer's experience. We have a variety of smart home products available in the market. If you have time and looking into having a total smart home experience please don't hesitate to contact us via email at [email protected], phone +1 (888) 232-3143, support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Low quality
TADWOLF Posted
Not impressed. Camera is not worth the money or the frustration due to low quality. I returned it.
No, I would not recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
- Rated 1 out of 5 stars
NA
ElTutumpote2020 Posted
I am having problems with installing this camera. It doesn't reado the Wi fi properly at a close range.
No, I would not recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
- Rated 1 out of 5 stars
Unable to connect to WiFi/internet.
JoEllen Posted
When attempting a connection it only says searching or unable to connect...very frustrating. You
No, I would not recommend this to a friendThis review is from Geeni - Aware Indoor Wi-Fi 720p Network Security Camera - Black
Brand response from Geeni official response
Posted
We highly encourage you to double check how strong your internet connection is because any intermittent or weak signal can impact the device's ability to perform at its best and It will also depend on how far was your devices from the router. We suggest to place your devices approximately 15 feet away to secure the connection between your devices and your WiFi network then try setting this up using the QR Mode. We can guide you how to do it, you can reach us via email at [email protected] or call us at +1 (888) 232-3143. You can also visit our website support.mygeeni.com for online chat support. We are available from Mon-Sun, 9:00 AM to 6:00 PM EST. <img src="https://s3.amazonaws.com/stratos-logos/logos/MerkuryInnovations.png" alt="MerkuryInnovations" title="MerkuryInnovations" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;"/>