Customer Ratings & Reviews
See more imagesCustomer reviews
Top Mentions
would recommend to a friend
- Rated 3 out of 5 stars
Required but annoying to connect to Nest Thermosta
Lesly Posted
Getting this to work required multiple tries, but no real reason why it wasn't detectable by the Nest thermostat. However, the physical installation was a lot easier.
I would recommend this to a friendBrand response from Google Team
Posted
Hello Lesly, thank you for posting your feedback on your Nest Power Connector. We're glad to hear that you had an easy time with the physical installation. Your feedback regarding detecting the Nest Thermostat is appreciated and rest assured that we'll relay this to the right team for potential improvements we may provide in future updates. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/madebygoogle.jpg" alt="madebygoogle" title="madebygoogle" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Nest power supply
MarioA Posted
It works wonderful. Never trouble after it got instay!
I would recommend this to a friend - Rated 5 out of 5 stars
Works like intended
BillyB Posted
I watched the video on YouTube and read the directions thoroughly prior to installing. Installation was straight forward and easy. My Nest Learning thermostat was showing low battery every other day. The wi-fi would also disconnect. I wound have to pull it off the wall and charge it. I installed the Nest Power connector and the low battery issues have completely stopped.
I would recommend this to a friend - Rated 3 out of 5 stars
Does this actually work?
Andrew Posted
Not sure how this was supposed to work. It didn't fix my issue of my nest thermostat not charging properly. I had to install a new thermostat wire for my nest thermostat to work.
No, I would not recommend this to a friendBrand response from Google Team
Posted
Hi Andrew, thanks for sharing your experience with us. Nest Power Connector is a substitute for a C wire to provide constant power to your Nest Thermostat. We’re sorry to learn that it didn’t work with your thermostat. We’ve taken note of your feedback as we are always looking for ways to improve our products and services. If you have any questions or concerns, you’re more than welcome to contact us here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/madebygoogle.jpg" alt="madebygoogle" title="madebygoogle" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
Does not work.
WellImTheGM Posted
Don’t waste your money. This product does not work as intended. I hooked it up as instructed and still had issues with the battery on a new Google nest thermostat. I called Google and they were unable to assist — they haven’t been trained on this product. Additionally, if you own a 3rd generation learning thermostat, there’s no functionality to check to see if the power connector is actually installed. So, today I just used the extra blue wire that was not connected to my furnace board and wired it as a c wire. There’s plenty of YouTube videos showing how this is done.
No, I would not recommend this to a friendBrand response from Nest Support
Posted
Hi WellImTheGM, thanks for reaching out to us. We're sorry for the poor experience you had with our support services. This is not the kind of experience we had hoped to provide you with. We're hoping you will give us another opportunity to provide you with a better experience. You're more than welcome to contact us with your support needs. Feel free to reach out to us again here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Make sure you can use
winstonwolf Posted
thought this would solve my problem but my boiler control panel didn't have the necessary terminals to even instal & use this
I would recommend this to a friendBrand response from Nest Support
Posted
Hi there winstonwolf, thanks for reaching out. We´re sorry to hear that you´re having some compatibility issues with your heating and cooling system. To verify compatibility of your system, we recommend checking your wiring with the Compatibility Checker tool on our support page: https://store.google.com/us/widget/compatibility/thermostat
We'd be happy to answer any questions you may have by reaching out to our support team here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 3 out of 5 stars
Did not work for us.
washerman Posted
Did not work for us since we had no place to connect it on our electrical panel on the boiler
No, I would not recommend this to a friendBrand response from Nest Support
Posted
Hi washerman, thanks for bringing this issue to our attention. We´re sorry to hear that the Nest Power Connector didn't work for you.
If you´re willing to try, we'd like to check on the issue you are experiencing. You´re more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 4 out of 5 stars
Need Installed C wire
Kyle Posted
Only works on some zoned boiler systems that already have a C Wire installed
I would recommend this to a friend - Rated 4 out of 5 stars
Does what it needs to do
Mike Posted
Does what it's supposed to. It was a bit of a pain trying to find 24v on my zone valve control but it's done and does the job! There other ways to get 24v power to the thermostat. Do your research if you need this and you only have a 2 wire heating system
I would recommend this to a friend - Rated 4 out of 5 stars
If you need it, you need it.
TheDude Posted
If you have an old 3-wire thermostat, your NEST will tell you with a series of error e-mails. This will solve it easily. My teenager followed the directions and installed it to gain some basic DIY experience.
I would recommend this to a friend - Rated 1 out of 5 stars
Doesn't work as advertised. Waste of time & money
Matthew Posted
Why is Nest even selling this product when it doesn't work under certain systems if claims it does? Installation is very easy but didn't work for me. After installing, there was zero change. Thermostat still did not receive enough power to charge itself. Wasted time and money... I understand this may work for some people's configurations, but not for all. The advertising and descriptions lead you to believe it will work pretty much without fail.
No, I would not recommend this to a friendBrand response from Nest Support
Posted
Hi Matthew, thanks for the feedback that you shared with us about the Nest Power Connector. We can imagine how much time and effort you’ve spent on this, and we’re sorry to hear that it didn’t work with your system. We’d like to know more about the reasons behind this issue, and to learn how we can provide a better experience for you. If you haven’t yet, please consider getting in touch with our specialists anytime here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Good product
Ezhil Posted
Good for the old systems if you do not have the C cable which supplies power. Rather laying new cable you can use today
I would recommend this to a friend - Rated 4 out of 5 stars
a good option if needed
johnB Posted
Unfortunately didn't need so returned. Would have saved a lot of $ if needed
I would recommend this to a friend - Rated 5 out of 5 stars
Good for no C wire
Jimjms Posted
Gave my Nest thermostat the C wire needed to maintain a charge.
I would recommend this to a friend - Rated 5 out of 5 stars
Nest power supply
Chili Posted
Works as expected. I would buy again and recommend it.
I would recommend this to a friend - Rated 5 out of 5 stars
Needed more power for the Nest thermostat
Alvin Posted
Needed more power for the Nest thermostat. Works fine.
I would recommend this to a friend - Rated 4 out of 5 stars
Good way around the problem
icecole29 Posted
Great product good buy for the price. I would recommend.
I would recommend this to a friend - Rated 5 out of 5 stars
Happy with the purchase
JonB Posted
Nice to have an adapter made to work specifically with the thermostat but I can’t imagine it’s very different from other similar options.
I would recommend this to a friend - Rated 2 out of 5 stars
Can be a complicated process to install
AliBaba Posted
Couldn't use this because I had to connect it to the circuit board on my boiler which would have been difficult to do because the wiring wasn't anywhere close to what was in the installation manual. Found another way to power my nest thermostat.
No, I would not recommend this to a friendBrand response from Nest Support
Posted
Hi there AliBaba, thanks for taking the time to share your experience with us. We're glad to hear that you were able to find another way to power your Nest Thermostat. However, if you still need help, we recommend contacting our support team where we can help you best, by visiting us here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 1 out of 5 stars
nestconnector
Smarttv Posted
This is suppose to help connect smart thermostat-WRONG served no purpose whatsoever, their own tech was not able to connect at all after trying for over an hour.
No, I would not recommend this to a friendBrand response from Nest Support
Posted
Hi there, thanks for sharing your feedback on your Nest Power Connector. We're sorry to learn that you had a negative experience with the Nest Power Connector and our support team. We appreciate your feedback and know that we'll relay this to the right team for a proper investigation. In the meantime, if you're willing to give it another go, we'd like to help find a resolution for you and assist you with your Nest Power Connector. Please contact us on our Google Help page and let us redeem ourselves by providing you the support you need. You can reach our help page here: https://support.google.com/googlenest/gethelp <img src="https://s3.amazonaws.com/stratos-logos/logos/Nest.jpeg" alt="Nest" title="Nest" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />