See more imagesRating 3.5 out of 5 stars with 8 reviews
would recommend to a friend
DIYerGD Posted
First impression of the product... I purchased this during the Memorial Day 2021 holiday. The packaging was dismal. The battery and the charger were not secured within the box. These critical two components were free to shift and bumped around in the box. I had this polesaw, battery, and charger bundle shipped to me. This bundle should never be shipped so haphazardly. This is shameful packaging. If any component of my bundle is damaged due to the careless packaging i will be going to my closest Best Buy for a refund.
Posted
Hello DIYerGD - Thank you for your review. We are sorry to hear about this experience! If there are any concerns about the unit’s condition, be sure to address this with the place of purchase or contact us directly at 1-888-909-6757 (1-888-90WORKS).
John Posted
Love this polesaw! Super easy to use and I was able to clean up our tress and shrubs in record time. I was surprised at how nicely it can cut through hefty branches (6-8 inches) so I was able to use it on more of our tree than I thought I would. Another perk is that its pretty lightweight and can easily be broken down and stored, which I appreciate as we do not have much extra garage space. Overall, very satisfied with this purchase.
JonDoe Posted
This tool was easy to assemble and worked pretty good for the three times I used it. I didn't have problems with the chain coming loose because I read the user manual that discussed the need to monitor for tightness. Note that there is an online user manual that's more complete than the paper version included in the package. There won't be a 4th use as the pole segment closest to the battery got very slightly bent during the last use. My guess is that the bend was enough to disrupt the electrical circuit inside the pole. So it's a good tool but could be a bit more rugged given its intended use.
TimD Posted
The pole saw had great reach and felt sturdy. It was lightweight and easy to use. My only issue is the lower Ah on the battery. I am worried the battery will lose power overtime. Overall, very happy with this purchase!
GRHockey Posted
I have a lot of trees on my property and had always trimmed them with a manual polesaw. After using this electric polesaw I can't believe I didn't make the switch sooner. I've trimmed about 20 trees so far and the Greenworks saw has been a life saver! Quality seems excellent and has made cleaning up my property a breeze. Would buy this again in a heartbeat.
chain Posted
decent but chain keeps popping off ,,had to adjust twice during very first use
Posted
Hello chain - New chains tend to stretch; so be sure to check the chain tension frequently and tension as required. However, be sure to never tension a warm chain before storing as chains shrink when cooling and this can damage the chain, bar and saw. Please ensure that when you remove the side cover that all parts are there and in order. The parts are imperative when it comes to keeping the chain on. Hope this suggestion helps! Should you have any further questions or warranty needs, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
AAF19 Posted
This pole saw is a great tool for anyone who has low / medium height branches they need clearing. Our yard has a lot of woods and ever since we got this tool my husband has been obsessed with clearing dead branches, or nuisance branches that we were ducking under while mowing. While he has primarily used this for small branches, it has been able to handle larger branches of about 6" in thickness as well.
Mymom Posted
It did not come with a battery or charger. Had to return it
Posted
Hello Mymom - We are sorry to hear that some parts seem to be missing. We would never want out customers to have this experience. It is unfortunate to hear that we did not get the chance to assist you with this matter and further investigate the issue. In the future or for other readers, if you ever experience an issue or have any concerns when using one of our products, please contact us at your earliest convenience to see how we can help. We can be reached at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com