Customer Ratings & Reviews

The guys did a great job and made sure the new tv was installed perfectly.

The agents were very careful in mounting my new tv because it was larger than the previous one. They did some measurements and determined the best way to hang the new tv without damage to my ceiling or w all ll. These were true professionals and very courteous to me and careful in my home.

The Agent was very friendly and knowledgeable about installing our TV. He was very patient with all my questions and showed me the things about this TV that I didn’t know. I highly recommend.

the geek squad set up my tv and explained everything to me I'm very satisfied and happy with my service.

The person who installed the TV was very friendly and polite it was very helpful and he answered all my questions thank you very much for your service.

Excellent service, I was very pleased. My tv was delivered to my home in 2 days after purchase. No long wait for this purchase. They had my tv mounted just where I wanted in approx. 15 mins. Or Less. They made excellent recommendations which I found very practical, .they went beyond excellent , their work was outstanding! They even removed the empty tv box for me with No fuss. This is my best gift (to myself) so far, I’m thoroughly enjoying it! Thank you very much Best Buy, my Best Buy so far!!!

The agent was very careful to make sure everything was working before mounting everything. Then mounted the TV keeping all of the cables tucked behind the TV and out of sight. Everything was then tested and cleaned up. Went over the new TV to make sure we understood all of the new settings.

The original installation was not what I expected but the re-install was great. It was done to my expectations and they understood what I wanted. The sound bar is now where it belongs and wires are not visible. Only wish the original installer had been a little more on the ball. Sorry I don’t have a before picture but previously the sound bar was on a lower shelf and was not aesthetically pleasing

The service was excellent. Very professional and informative by answering questions asked. They get 100 % rating from me. They also cleaned the area worked in my room. Left nothing for me to pick up as a customer. Thank you❤ for your service.

Installer spent the time to make sure all products work & what additional equipment is needed

This TV was a replacement for my ladt TV that got damaged during my move but had warranty. This model is 10 times better than the last one. It adjust through anylighting and the image is crispy. My folks are jealous they complimented my new installation.

2/16/24. Bryan & Tamen did an exceptional job installing this 55" TV. Remote service did a good job providing added remote service when needed. Thank you!

The installers took their time to do the job right making sure that I didn’t have any concerns whatsoever, they showed me how to work my new TV and installed it with precise measurements

The agents were on time an very professional. I would use them again.

Prompt and Professional both the technician and his aid. They even wore booties to protect my new carpet.

A new TV was delivered and set up in 1 week from the time I called them. It was under warranty and all went well. Thank you.

Geek SQUAD came through rehung my tv, set it up, and guided me through the features on the tv.

My Geek Squad agents installed a new TV, removed the old one and cleaned up the area in less than 30 minutes. They were professional and very willing to explain things.

I have my TV on the stand but they did connect everything and make sure it was working properly. Very professional and considerate.

The Geek Squad was fantastic. I cannot speak highly enough. Very satisfied.