Customer Ratings & Reviews
See more imagesGTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Blue
- Model:
- BBY-SC-GTP-450R-BLUE
- SKU:
- 10205439
Customer reviews
would recommend to a friend
- Rated 1 out of 5 stars
Save your money and buy something else
Militarymom Posted
Ordered this for my 9 year old grandson. It arrived in a small flat box with the part of the chair (wooden slats for rocking, 3 thin metal rods, and a faux leather cover) for me to fit together. After much cconsideration, I decided that I would need to retirn it in fear that it would not hold up or that my grandson would out grow it quickly. The return policy link on the product page is misleading. Seller hassles you to keep item. Offers $5 refund. When declined, seller states that they will cover the majority of the shipping and I would ONLY need to bear $15 if the cost.
No, I would not recommend this to a friendThis review is from GTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Red
Brand response from GTRACING
Posted
We apologize for not being able to provide you with a pleasant shopping experience.
In fact, our products have a one-year warranty, and the quality is guaranteed.
Therefore, it is worth keeping it.
We also hope to discuss and reach a mutually satisfactory solution.
We will also report your feedback on the return policy to our relevant department.
If your problem is still not resolved, you can continue to contact our after-sales customer service for assistance.
We would be very grateful if you could understand. <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
perfect gaming chair
Aries Posted
This gaming chair has a stylish design with vibrant colors, offering soft comfort and great support. It stays comfortable even after long sitting sessions. Easy to set up, sturdy in quality, and excellent value for money. I’m very satisfied and highly recommend it to gaming and leisure users!
I would recommend this to a friendThis review is from GTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Pink
Brand response from GTRACING
Posted
The color of this chair is very bold, and it is also a new product of ours.
Receiving such high praise from you, we are more confident that we can design more and better products in the future!
Thank you again for your recommendation! <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Do not buy
WesG Posted
Do not buy these chairs. Best Buy should drop this reseller. The chair comes in about twenty different pieces and the cover is super tight. Takes about a hour to build. Just a bad experience. We bought one extra just in case. When we went to return you can’t return at the store. You need to go through the reseller which cost about $10 whereas Best Buy returns are free. Took two weeks to get them to acknowledge return.
No, I would not recommend this to a friendThis review is from GTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Purple
Brand response from GTRACING
Posted
Thank you for your feedback. We sincerely apologize for your negative experience. As a third-party seller on the Best Buy platform, our return process does differ from that of products sold directly by the platform. We apologize for any inconvenience this may have caused. If you require further assistance with your product, please do not hesitate to contact us at [email protected], or call 877-236-5969.
Our after-sales customer service will help you.
Regards. <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Not what you think you are getting
JenniferG Posted
This chair comes in a box smaller than a pizza box. Anything that folds up that small cannot be considered a chair. Also, you cannot return it to the store and the 3rd party seller will try to haggle you to keep the item if you are seeking a return.
No, I would not recommend this to a friendThis review is from GTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Pink
Brand response from GTRACING
Posted
We apologize for the inconvenience.
Due to privacy terms, we cannot contact you through this message. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969. Our after-sales customer service will help you. Regards. <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 2 out of 5 stars
Cheap. Poor quality
Arthur Posted
Chair cover barely fits. No flexibility to zip the bottom. Glad I got on discount
No, I would not recommend this to a friendThis review is from GTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Pink
Brand response from GTRACING
Posted
Thank you for your feedback and we are sorry to hear that. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969.
We are sure to help you out.
Regards. <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 1 out of 5 stars
Don’t buy
Unfortunately Posted
Not what I ordered and they will not let me return it. Best Buy has third party sellers don’t buy from them because Best Buy doesn’t allow you to return the items that you bought even though they are unopened.
No, I would not recommend this to a friendThis review is from GTPlayer - Rocker Floor Gaming Chair Ergonomic Comfortable Floor Rocker - Purple
Brand response from GTRACING
Posted
We are extremely sorry for what happened.
Due to privacy terms, we cannot contact you through this message. As for your issues, please don't hesitate to contact us at [email protected], or call 877-236-5969. Our after-sales customer service will help you. Regards. <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" /> - Rated 5 out of 5 stars
Gaming Chair
KeannaA Posted
My grandson loves its sturdy and fashionable plus endless comfort
I would recommend this to a friendBrand response from GTRACING
Posted
We are sincerely happy to know that you and your family are very satisfied with the chair. Your recognition is not only an affirmation of our products, but also a motivation for us to continuously optimize our services. We will continue to work hard!⭐️ <img src="https://s3.amazonaws.com/stratos-logos/logos/GTRACING.jpeg" alt="GTRACING" title="GTRACING" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />