Printer is quick & quiet and easy to set up. Surprisingly, there are very few steps to place it in operation. This is the best printer I've purchased for our home to date.

I installed printer, but couldn't quite see how to make it duplex print. I called the HP service line, I got expert help and a person that spoke English as his primary language!! Not only did he fix my problem, but noticed that I didn't have the scan to e-mail set up yet and did that for me. Then he called me back a day later to make sure everything was working okay. Left me a number to call back if I needed extra service. I feel like I hit the lottery. I have never had such good service on a product. Not only the above, but the printer works great, starts fast, and is quite when printing and when it is in the waiting to print mode.

Fast, accurate colors, great printer. Great for scanning docs and printing color presentations. Only had this printer for a couple of months, so we shall see. Upgraded from an inkjet. Only thing is that it keeps coming out of sleep mode on its own. Sort of annoying.

On line sale and rewards coupons gave me a great purchase price and the unit shipped quickly without damage. Print quality is excellent and print speed is fast. Scan and fax functions also work very well. My only complaint is a significant one, and that is the short life of the 410A toner cartridges. Within 3 months, I had to replace all the cartridges. I am not too surprised about the black toner cartridge, but I print very modestly in color and I was very disappointed that the color cartridges ran out so quickly. Hopefully, I will get more bang for the buck with the 410x cartridges, which are supposed to give you more than twice as much printing for less than twice as much cost. Just buying the 410A cartridges costs more than the price of this all in one unit. So, if you do a lot of black/white printing and even just a modest amount of color printing, you will be re-buying this unit 4X/year.

Does everything is says it does, however when printing a document that contains both letter and legal size pages, it pauses to "clean" in between printing the new size. I print documents that may be 200 pages where the first 9 pages are letter, the next 6 pages are legal and repeat. This makes printing a document take a ton of time. Previous HP's that we have had were seamless in this transition and wouldn't take the extra time.