Insta360 - X4 Invisible Dive Case - Clear

The Insta360 invisible case is a must have accessory. It protects the camera without getting in the way, and it keeps that clean invisible look that makes Insta360 footage so good. Fit is snug, it feels well made, and it’s easy to put on and take off without feeling like you’re going to scratch anything. It’s also been great for peace of mind when I’m traveling or filming in tighter environments. The camera stays protected, footage still looks clean, and I don’t have to baby it as much. If you use an Insta360 regularly, this is an easy buy.

Bought this case to accompany my new x4 camera, use it for ski, bike, foil, etc.. Spent a week down in FL keys, attempted to assemble this item morning of our scuba day, was extremely surprised to find out it had defective hardware included, and was unable to use. The specific issue was the mounting thumb screw and cap nut that affix the mounting adapter to the case itself. Wouldn't thread, I inspected it closer and found the threads were perfectly fine on the screw, and if threading directly onto the nut it was smooth and threaded fully. Established that the distance to start threads just a bit too short for the application, I could get it started on just the adapter piece, but it clearly pinched the fingers, and there was absolutely no way to start it once the case fingers were already inserted. Contacted insta360, provided video and photos, to which they replied with something along the lines of looks fine, tried to explain to me how to thread machine hardware. . The video I sent was very detailed, even showing how loosening the threads with just the adapter caused a visual snap of the plastic fingers once unthreaded . . I was disappointed about the whole experience, I'm sure they just ordered these from a vendor, and sending me correct screw in slightly longer length might've solved the problem, but since all I got is mansplained. . I just promptly returned the case to best buy, stating it was defective. I guess I'll buy again next season before scuba trip.. hopefully this gets sorted out.

I am very disappointed with this dive case. Huge problems with stitching the footage. I bought it to shoot my jet ski rides and unfortunately, the entire 30-minute footage was completely useless due to stitching issues. Also once the water touches the lens it does not get off easily until you really wipe it. In comparison, water gets off very easily from Gopro screens due to hydrophobic coating. Additionally, footage looks really odd even when it is dry. It has very thick glass lenses which make the footage look bad.

Very Good! Easy to scratch But really good case. Resistance

The worst Best Buy experience gets lumped into my experience with this dive case. I received a fraudulent case. The logo on the case is incorrect (it’s supposed to have the insta360 logo) and the buttons are incorrect which resulted in issues using the buttons while diving and rusting after the first use. I called Best Buy the moment I got back from my dive holiday to report this. I was disconnected from the first rep I spoke to. The second rep was combative; felt he needed to take the time to explain to me that I did not in fact receive a fraudulent product and didn’t offer the options the first gave. The manager I spoke to when I asked for escalation called me a liar — telling I didn’t speak to a rep prior the the phone call. Between my experience with ordering an insta360 product and receiving some generic noninsta 360 version of it, which in effect puts my 500 dollar camera investment at risk, and my experience with the reps, I’m absolutely disappointed.