
Rating 4.5 out of 5 stars with 2010 reviews
4.5- Noise Level (986)
- Cleaning Performance (728)
- Third Rack (491)
- Capacity (203)
- Ease of use (67)
- Reliability (54)
- Cycle Time (19)
- Installation (16)
- Price (8)
- Heating Element (6)
Customer Images
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- Rated 5 out of 5 stars
Great quality, cleans well, very quiet
First of all, I need to give a warning. If you purchase this online AND schedule installation at the same time, be sure to CALL BEST BUY AND CONFIRM that your installation is actually scheduled. My account said I had a scheduled installation (gave me a date and time) but it apparently didn't register with BB. I called the day before to be sure they were coming and BB customer service said they hadn't received my schedule request and that the machine was still in a warehouse in another state. It took another full week to get in installed. Save yourself the grief and be sure to confirm, no matter what your account with BB may say. Now that I've said that, I'm very happy with the dishwasher. I've run 2 loads so far and everything comes out clean and it's super quiet. Apparently quiet dishwashers don't have a grinder, as is the case with this one, and in the place of that there's a filter that needs to be cleaned. I've read complaints about that and I don't understand what there is to complain about. You just lift it out and rinse it. I've shown a picture of it and it couldn't be easier. To expand on the quiet - our bedroom is off of the kitchen. I scheduled a 4 hour delay last night so it must have started around 2:00am. I am a light sleeper and I didn't hear anything at all. It looks good and feels high quality. The feel and sound of the door when I shut it reminds me of the solid thunk of an airplane door being closed. The handle has a sleek industrial look and it feels good in the hand. If you're very detail oriented, I should mention that the caps on the end of the handle are red. The buttons are sensitive so if I brush them I can hear them beep. I can tell that I'm going to have to be careful about that. I like the third rack, though it's taking some time to get used to because I go back and forth on what to put where. It does seem like it holds more than my old Whirlpool. I recommend this. I'm giving 4 stars for value because I judge value by longevity as well and I can't attest to that. I hope we get many years out of it.
Posted by indianame
- Rated 5 out of 5 stars
Happy Customer - Works, sounds and looks great
After a couple of months and daily use I can say this is a great dishwasher, I feel it's worth the price. Best points: 1) It's quiet. For all intents and purposes it's unnoticeable. The loudest noise (and it's not loud at all) is the sound of the water jets hitting a large bowl if you happen to have one in there. 2) It holds a lot of stuff. The 3rd (top) rack is useable - great for glasses, cups and long flat utensils. 3) It cleans and dries really well. The only times I've had anything wet after a cycle is glassware lids with a gasket and/or an errant bowl/cup not facing down. (Can't really fault those.) 4) I have to comment on the door closing feel; it feels/sounds awesome, like a bank vault. Could be better (not really problems): 1) With the top mount controls you often accidentally press a button when closing the unit. It doesn't start, just you feel the need to press "cancel" 2) The ProWash (best) cycle takes a long time. (Couple hours? I never measured it.). Because it fits so much, and it's quiet, we run it later in the evening. 3) I was initially a little disappointed it is not flush the surrounding cabinetry, it sticks out about an inch. I'm over that now. (See pic) We'll see how it holds up in the long run but so far I have zero regrets even with the higher price.
Posted by DrTorque
- Rated 5 out of 5 stars
Would recommend dishwasher
So far I am very happy with this purchase. It feels so much bigger than my last dishwasher. I LOVE the third row and how it has it’s own water sprayer. Everything gets really clean and it is quiet, not Bosch quiet but close enough. The only thing that loses points is the install, the guys were nice but b/c of covoid they were quick to leave before I could inspect it fully. It wasn’t lined up straight and they pushed my trim in with the dishwasher. I called Best Buy back, no return call which was disappointing. We ended up fixing it ourselves. So 5 stars for dishwasher and 4 stars for install.
Posted by PGreviews
- Rated 5 out of 5 stars
Kitchenaid d/w is Better than Hoity Toity Brands!
This d/w is great. Only compliments from us. People mentioning noise problems need to pony up another $800 for the quietest d/w's on the planet. At 44db, I can tell you it's quieter than the Whirlpool (same parent company). We had a new Whirlpool in another home, rated at 47db. And we could barely hear THAT Whirlpool d/w! No pump noises from either brand. The d/w pumping water into the sink drain may cause a little noise & bother some very sensitive people. BUT that would be the case regardless of any brand/model you bought. Just plug the drains while it's running! I ABSOLUTELY love this redesigned 3rd tier, Free Flex rack. It allows for largest glasses UNDERNEATH it + ability to lay cooking utensils AND small bowls in the 3rd rack; plus shelves are adjustable. IF you wash a lot of wine glasses and want stem guides, this model only has two. That's not an issue for us. AND the utensil handle holders -- you drop utensil handles into guides on the utensil caddy -- are great AND of different widths. One person here complained BECAUSE the handle guides were different sizes. No problem by us! The varied guide sizes accommodate different size handles!!! If you have THAT many utensils to wash, just unlatch the guides and use the holder the conventional way. That OR install a SECOND dishwasher -- you need it. This model offers enough settings to handle quick washes all the way up to really dirty crap! It has an enhanced dry cycle, if needed. And it gives 2-4-8 hour delay options. Some people want to set by an hourly basis. It might be nice, but I see it as overkill and probably a much more expensive "add-on" in the highest level hoity toity washers. LOL. I think you be happy BUT we always buy the extended warranties from someone (this time, Best Buy). Frying a circuit board is pretty easy today, considering the power being sent to your house is not always conditioned well. The extended warranty and a $29 appliance circuit breaker -- it turns itself back on when power is restored, but only after the power is steadied out -- are probably worth it today! Happy washing!
Posted by TnTLodiCA
- Rated 5 out of 5 stars
Finally, a Dishwasher That Gets It Right
I’ve owned several dishwashers over the years, but the KitchenAid 24" Top Control Built-In has completely changed the game. From the moment I unpacked it, I could tell this wasn’t just another stainless steel appliance—it’s a precision instrument wrapped in elegance. The PrintShield finish is no joke either; it shrugs off fingerprints like a magician with a deck of cards. My kitchen's never looked more polished. The FreeFlex 3rd Rack is a revelation. Finally—a place where oddly shaped utensils and small bowls actually fit and get clean. It’s deep, sturdy, and brilliantly designed. No more cramming or awkward reshuffling. Every inch of space is optimized. What blew me away most? The near-silent operation. At 44 dBA, you barely notice it's on. I’ve genuinely checked it mid-cycle just to be sure it’s running. It’s stealthy, efficient, and leaves dishes spotless without pre-rinsing—even with dried-on messes. Glassware sparkles. Silverware gleams. No drama, just results. Installation was a breeze, and the top controls make for a sleek, seamless look. It’s functional beauty, engineered to deliver. If you want peace of mind—and a peaceful kitchen—this is the one.
Posted by JeffG