We needed a new refrigerator in a hurry and with a family of five (including three teenagers), it has to be a big one. It replaced a slightly larger LG, which has caused most of my issues with it. Pros: - I really like the door within door for drinks more than I thought I would. - This one feels like it is higher quality than the previous fridge. - In particular, the ice machine and water dispenser on the door are a significant improvement. - Craft ice - did I mention this also makes ice balls that are particularly delightful for bourbon? See pic below. Cons: - The deli drawer is too small and doesn't come out far enough to get to the cheese or lunchmeat way in the back. - I wish it had three produce drawers like the previous LG. - With the door within door, we can store far fewer condiments in the doors than before, so we now have a shelf that is almost all condiments. Overall it works for us and I would recommend it if you need a big honking refrigerator.

So we've had this for a few months now. Purchased to replace essentially the same model, but in Kenmore Elite branding. This new LG version has most of the features we came to love in out old fridge, but not everything. Wasn't sure if the door in door was going to be a useful feature or not, but it turns out we use it quite a bit. It really is nice for grabbing milk or peanut butter/jelly or ketchup or mustard. The other feature I wasn't sure about was the craft ice maker in the freezer drawer. So far we have not had any issues with this as others have mentioned. The ice is pretty nice and last a lot longer than the cubes do. Space and shelf functionality are great. Overall quality of fit and finish are top notch. So really the only gripes are 1.) that because of the door in door, we lost the ability to put a carton of eggs in the door like we used to 2.) There is only one retractable shelf, where is our old one had two 3) the controls for water and ice have to be pushed twice to make a selection. It's more of an annoyance, but about the only "child lock" to prevent accidental touches without actually activating the lock function. All in all it's a great fridge, we just got spoiled by some of the features our old one had that are no longer available.

We have had this fridge for a few weeks and we are very pleased. Our favorite feature is the door-in-door. We keep all of our most used items there for quick access. Our next favorite feature is the large water/ice dispenser. We could not fit many of our water bottles into the water dispenser on our old fridge and it always caused a mess. This fridge can accommodate tall water bottles and pitchers and there is no mess. The ice maker on the door is so compact and it frees up space in the fridge. We are able to keep our fridge neat and organized with ease. The craft ice maker is very cool and my kids love the big ice balls. Overall this is a well designed and spacious fridge.

This LG French door in door refrigerator is huge! The new refrigerator is great and with the door in door it makes getting milk, butter and salad dressing easier to get. It takes about 24 hours to start getting ice but both ice makers work well. The craft ice is slick and it makes the drinks look special. The water has 4, 8, 16 & 32 oz automatic pours that are spot on from my tests. All in all the LG seems to be a good purchase for us.

Purchased this unit from the Best Buy Outlet on January 16, 2022. We are thrilled and beyond satisfied with our purchase. First, we totally appreciate the design. LG really makes in-door water and ice accessible without compromising much needed storage space. I thought I'd miss the gallon depth door shelves from our Samsung but we don't. The convenience and energy cost savings of not having to open the doors to get dispensed water and ice has been a far more rewarding feature. Second: The door in door quick access has proven much more useful than we thought. This is where we keep our milks, juices, butter and condiments including hummus. Takes a minute to get used to, but totally a time saver. Third: The freezer capacity. At first glance I thought the pizza tray was going to be too thin to be useful. On the contrary, this is where I freeze breakfast "meats" and thinks like tortillas and peppers. The top drawer is great for ice creams and breads while the deeper drawer holds vegetables and fruits. The size of this unit is incredible and serves our 6-adult household very well. A minor irritation is that this unit does not have a dip tray for the dispenser. We bought a fabric one from a 3rd party vendor online. Also, the deli drawer does not extend far enough for you to easily see the contents in the rear. This may be due to the fact that the drawer provides a little shelf that can be used while loading, searching or cleaning. The craft ice is cute but we don't get the appeal. I had thought the system would allow you to choose between craft and cubed for the additional bin. We would have opted for the more cubed capacity, especially when entertaining. But alas, these are really minor critiques. Lastly, let me tell you this refrigerator is QUIET. For the first few hours we were concerned that it wasn't even on! I've never been as satisfied with an appliance purchase. This is clearly my most favorite refrigerator!