Customer Ratings & Reviews

Here’s a short, positive review for the LG front-loader washer: “The LG front-loader washer has been fantastic—quiet, efficient, and incredibly thorough with every load. I love the modern features, fast wash cycles, and how fresh and clean my clothes come out. It’s reliable, easy to use, and definitely worth the investment.”

Excellent machine. Super quiet and efficient. You can definitely notice the difference from your older model. The spin cycle is much faster, reducing dry time. The most handy feature is the Ai option that helps older folks to simplify operating. It also has many customization options like multiple rinse feature which I love since I hate soap being left in my clothes. I had it for about 4 months now, So far so good. Very happy with the purchase.

My new graphic Steele LG washer is Awesome. I love all the upgraded turn dial features, and it looks very nice on the pedestal with extra storage at the bottom. Now I can wash bigger loads of clothes in about 30 minutes.

Great service Great price Washer and Dryer set is very large. Capable of washing king size comforter set.

Love the capacity and the AI setting with Steam wash

I chose the LG WM5800HVA after an agonizing amount of research comparing reliability data, features, looking at build quality, and real-world user experiences. LG consistently had the lowest service rates among major brands (3-4% vs. 9%+ average), and this model offered the capacity and features I needed without the problems of auto-dispensers that can develop mold issues. Pros so far: Cleans well for normal loads; plenty of cycle options TurboWash 360 is genuinely fast (30-minute cycles) Phone app is actually convenient for cycle monitoring, + fun bonus, you can add custom sounds and animations to washer interface 5.0 cu ft handles big loads easily Quiet operation Steam option Cons: Occasionally find debris (hair, leaves) stuck to the front gasket or inside the tub after wash—requires regular wiping Heavily soiled items sometimes need a second wash (typical for HE washers) Before installing the washer, I looked inside from the bottom, nearly every internal component is plastic—they definitely don't make them to last like they used to, unfortunately this seems to be industry-wide now. Bottom line: It's a solid, efficient machine if you're willing to do regular maintenance (wipe the gasket, leave the door open after using it, and the monthly tub clean). Modern appliances are what they are—plastic internals and planned obsolescence—but the failure rates suggest this is one of the better bets available today. Note; I bought an open-box unit so was able to save several hundred off the sale price

I switched to this LG washer after having a Samsung model, and so far I've been much happier with it. The washer is quiet, easy to use, and does a great job cleaning clothes. I also feel like the cycles are more efficient and the machine handles larger loads better. The TurboWash feature has been especially useful when I need to get laundry done quickly. I haven't had any issues so far, and the overall experience has been smoother than what I had with my previous washer. The Graphite Steel finish looks great too. Overall, this has been a great upgrade and I would definitely recommend it.

Excellent product had it for about 3 weeks already and wanted to make sure I used every function before posting a review. So far everything works amazing on it cleans clothes as it should and leaves it smelling super clean. Highly recommend this product dont think you will be disappointed.

I wasn't sure that the wash tup would be large enough and it is... No problems, is quiet and easy to operate

The washer is sleek looking, quiet yet powerful, and can handle a lot. Easy to set up and use and has nice mobile smart features.

Washer was reasonably priced, and features are good for the price. Washer covers all the bases. Haven't tried the "AI" mode yet, but all the standard settings are there. The machine functions as expected, I just hope it ends up being a reliable machine.

Very modern looking. Great ai capabilities, so far so good. Shakes a bit but it could be my fault as i installed aftermarket wheels since i am stacking the dryer in a tight space, might have to remove the wheels to avoid shaking.

We had our Kenmores Washer for 12 years when it started having issuesand when it did it went downhill fast, so we reached out to Consumer Reports and investigated our options between several models of washers, but I have to say that if the LG washer is anything like the LG refrigerator and dishwasher we purchased in the spring, then we can't go wrong with our new washer and dryer by the same company. I have been running our loads for the past several days, and we are thrilled with the unit's size, the drum's capacity, and the slick front display dashboard.

Great washing machine! Works perfectly, very quiet, and cleans clothes really well. Easy to use and in good condition. Highly recommended.

It is a great washer. It operates quietly, and the LG ThinQ smart connectivity offers many useful features and options.

I could be happier. Excellent quality, size, and performance. Also, design is pretty simple and nothing too complicated.

Satisfied. Large capacity and works well. I wish there is more setting

Best washer I have ever used. I had the 5.2CUft version for a few years at my old house and it was perfect! I moved and purchased this newer version and it is even better! Definitely, buy LG for a washer or dryer. This model is great for it's large capacity, speed, washing and reliability.

Very nice and sleek. Lots of settings to mess around with. So far we've used the normal, heavy and bedding settings. I've noticed cleaner cloths with a frsher scent since using thia washer. I also notice less of a 'wet' smell in our cloths. This is probably in part to being new washer versus using an older 5 year old washer.

I really like my New washer and dryer!!! Really quite and irks Great!!