Customer Ratings & Reviews

We've been very happy with this washer. The laundry room floor is concrete, so no issues with vibration. Cycle times are reasonable for a front-loader. We have a bulky queen size comforter, no issues washing that. No issues getting clothes clean, even when we overload it. I use the fastest spin speed on towels, and it sqeezes most of the water out, so less time for the dryer. This is our second one, I had some small nails and stuff in my pocket, and something managed to get stuck between the drum and tub, and the tub cracked. Lesson learned, check your pockets, but that's any washer. We liked it enough to get the exact same model, so that's still five stars in my opinion. I have the app setup to send a notification when the cycle finishes.

I love this washing machine!!! Very happy with my purchase. I reviewed so many front load washers and really did my homework before buying. Excellent product quality and I love the light so you can see. Just push the start button on wait a few seconds and then turn it off and the light will stay on for about 1 minute. It really helps seeing the laundry when taking it out to make sure you do miss a sock or something. I washed queen size comforter with any problem. Also towels and it seems to wash the clothes so much better than the Samsung I use to have which was crapola!! So happy I bought this LG washer!!!!

The LG dryer is amazing its quiet and also has awesome features and cute images you can download. Over all its been amazing! Ive had it for about a month and a half and so far its been Great!

I love my new LG washer. I love the features and ease of use. I didn’t give it a 5 because the rubber seal started to disintegrate after using it the new washer. Best Buy is replacing the washer so no worries there. If u r wondering if the washer will fit a California king- it won’t. But I washed a regular king sized comforter without any issues. I would recommend this washer

We've been very happy with our slightly older version of this washer (so much so that visiting family bought the same), and when we recently moved, we decided to get the newer model. This washer and it's paired dryer are solid. We never have "front loader funk" which is so common with other models. The washer informs the dryer of the last load settings, so the dryer automatically suggests the proper cycle. They're connected to the internet via ThinQ so I get notifications on my phone when the load is complete. I love this feature as without it, I tend to forget I have laundry in progress until hours later.

We like our washer, it can be operated from the phone app, has multiple wash cycles and even steam options for deep clean and allergies. Totally recommend.

Operates quietly. Functions are fairly easy to learn. Comes with a quick start tutorial to attach to the front door.

Amazing washer! Beautiful design, extensive feature/functionality, and cleans great.

I love my washer, it clean very good, I love the AI wash feature. Only down side it it can't wash heavy blankets

Best washer I have ever had! Was a great deal ! Was open box deal and was very little damage to it, only one dent but price was awesome and employees were amazing helping me find one!

So far this has been great! Love all of the features and it was a huge upgrade from my old washing machine

Best Buy makes it easy to do business. Seamless pickup at store. Levelled during install. No vibration or noise issues. This washer does an excellent job with delicates and bulk alike.

Great washer & dryer combo. They’re both very easy to use and quiet. Doesn’t shake at all

In terms of performance, the Washer delivers outstanding results every time. My clothes come out clean, fresh, and effectively rinsed, leaving no traces of detergent residue. Additionally, the spin cycle is powerful enough to significantly reduce drying time—a lifesaver for busy individuals like myself.

Best washing machine ever. I just hit the AI wash and it takes care of everything for me. I love how it will also remind me if anybody left clothes in after the cycle is done to prevent that old wet clothes smell

Excellent product. Meets all expectations. Machine is very easy to use.

Love this washer! Very quiet and the clothes come out clean!

Beautiful machine and working well brand new. Will see in 6 years which is all my maytags lasted! Appliance repair recommended this model so trying to be hopeful!

I am very satisfied with my first LG electric washer, It only takes for you to spin to select which cycle you want to use. It is very fast, very spacious and looks very nice in my garage! It literally gives you an cycle options to wash: blankets, towels, delicates, all wash: all fabrics. Overall, it is very user friendly!

Todays technology and man power. It does all the thinking for you. Very efficient and quiet. Lets you know what's going on. Has a mobile app for more accessibility.