TL/DR: Gave me fully integrated RF and IR control of Amazon Fire TV, Roku, Xfinity X1, Windows Media Center, AV receiver, HDTV, standalone HDMI switcher, and Wink/IFTTT controlled lighting, with one of the nicest feeling remotes I've ever held in hand, plus seamless Google Assistant voice control. I sure hope Companion has won both technical and design awards, because it addressed everything I needed to solve in my family room, and then some. Wish I'd discovered this years ago. If you're using multiple remotes to watch TV, or still needing to point remotes at their devices, you should move up to this, if only to gain the convenience of RF-based control (no more arm lifting!). First off, Companion is one of the nicest feeling remotes I've held in hand, ideal size, weight, and matte feel, well balanced and contoured. Much better than bulkier universal remotes, incl. larger Harmony models. Another physical advantage is that it doesn't use a charging cradle (instead, lithium battery), so can always stay right by your favorite seat. BUT: A tradeoff is no backlighting, so this isn't an ideal remote for dark home theater usage. I was pleasantly surprised the Harmony hub directly supports all of my RF and IR controlled devices, including Amazon Fire TV and Roku streaming sticks (RF), Xfinity X1 set top box (IR), and even a $10 IR controlled HDMI switcher, which was surprisingly listed by exact make and model # in the Harmony database. Lastly, even though Harmony doesn't directly interface to my Wink smart hub service, Companion's home control buttons can trigger my Wink lighting routines via IFTTT using SmartThings virtual buttons (no separate SmartThings hub is needed). The Harmony mobile app was all I needed to set up all of above, with the basics working in under an hour. I'm a past user of the legacy Harmony desktop app, and this mobile app is a welcome improvement, though takes some time to figure out its menus. Even though every media control button is customizable for short and long presses, I've only made one minor adjustment to Harmony's defaults, i.e. swapping skip fwd/back to short press, and FF/RW long press. Otherwise, all button mappings have been logical and usable. "Hey Google, turn on Roku" (or Fire TV, or Media Center) through my phone or smart display is handy for having everything powered on and ready to watch by the time I reach the sofa. :) Well done, Logitech!

You can control all of your components include smart lights and plugs with this remote control! The software is very smart mostly compatible with %99.99 of devices. You don’t need to worry about your components which is placed inside the cabinet! The smart hub will help to transfer all commands to the devices smoothly! Be patient at the first time when you’re programming the remote.

I bought this remote to complement my 75 inch tv and my Klipsch stereo system, however, I can only utilize 50% of the remote. Two, I cannot recommend spending $100 plus for this remote because I still have to use my 3 other remotes in addition to this Logitech Finally, it is not user friendly with the Amazon Fire stick.

This remote is pure trash. It’s not intuitive to use. It has driven me to tears and I have tried like heck to have this thing returned but my husband won’t listen, and the Geek guys keep telling me it’s fine. Do not waste your money on this piece of trash. I wish we had never bought it. The app is a joke and I’m a very technical minded person! It has been the absolute worst thing programmed ever! I wish I had done my own homework rather than listen to some high school kid tell us this was the “best” for our TV & surround sound system.

This is the third time I purchase a Harmony remote in the last year. I returned the previous two purchases because I was frustrated. The Harmony product line is initially confusing to setup. How the process works for customizing the remote is not intuitive. I read a review that had a good explanation of the top tier model on Anandtech. It helped me understand this product, so I decided to give this thing another try. Unfortunately it doesn't have much competition, but ultimately I think Logitech did a good job. It takes a little while to setup with the custom macros I need. I have a small theater in my house with a projector, surround sound, and many different input devices. I also have a Philips Hue lighting system in the room. My setup is complicated, which is why I suspect I was so frustrated the first two times with this product line. Once it is all configured though, it works flawlessly. My wife was considering going back to school to learn how to use our theater, but actually she was able to control our gear with this remote after one explanation. The product is far too dependent on a smart phone. And it's not the most stable app. You can do things on a computer, but then it expects you to connect the hub directly to your PC to synchronize, or start the phone app and synchronize changes from your account to the hub even though you used a PC to make the changes. Honestly this makes little sense given the hub connects to the same wifi network as my PC and phone. I would recommend this device to anybody, but some may need help with custom setup (I'm talking about the people who need to do more than add devices and create activities). I was pretty harsh in my product rating even though I am insanely happy with this remote, but such a great product really needs better customization features. Like a central pool of macros that I can assign to any activity that uses all of the devices in the macro. Also, its price is reasonable, but no back light in a MSRP $150 remote is unforgivable. Pros +Reduces need for so many remotes +Easy to use; it actually works! And it's fast +Controls practically everything; the supported products are truly endless (even controls my Emotiva DAC) +Price (it's reasonable) +Uses a standard replaceable button-style battery +Feels really nice in hand; even better than top tier model +Nice textured finish on remote; won't slip out of your hands; No glossy finishes that attracts finger prints and scratches Cons -No back light in a $150 remote [-1 star] (this is where competition would help...) -Setup and customization changes -No unified customization; requires creating the same macro once per activity [-1 star] -High dependency on smart phone or tablet -All Off button is way too close to activity buttons, which are too close to lighting buttons -Setup power cycles every component; refuses to complete setup without power cycle (Epson says not to power cycle my projector; Logitech should know better; at least it only happens once) -No network jack on hub to bypass wifi Wishlist ~I would love to be able to use this thing as a pointing device for my HTPC ~Microphone for converting voice to text ~A small base to highlight this product in my theater would be nice