It's a mixed bag for this purchase. I jumped on this purchase for the unbelievable deal it was. A 14" MacBook Pro with 16GB RAM, 10 core CPU, and 1TB SSD! When it arrived, it was in perfect condition. No scratches or other signs of use. The charger was not the 67 Watt charger that came with the 14" but a 61 Watt charger (the kind that comes with the 13" MBP). No big deal. But when I started and set up the MacBook, it was clear it was not the 1TB MKGQ3LL/A of the description or box, but a 512GB 8 core MKGP3LL/A. I was disappointed, because I had a use in mind for the larger SSD. When I called customer service, they said they couldn't give a price adjustment nor replace it as there were none available. I am still in the return period, it is an excellent machine, and it was a good deal (not quite as good as if it were the faster one with bigger storage, but still good nonetheless). But I am still disappointed that it was not the described device I wanted to purchase. So full stars for the quality of the device, and 2 deducted for the error in listing and inability to give any sort of adjustment for the error.

I was a bit skeptical buying this MacBook considering a large number of reviews weren't very found with the product they received, either because they got the wrong specs, had significant wear, or other issues. But considering the deal this was, I trusted my gut and purchased in, and so far this seems to have been a great deal! I got the specifications that was listed, there is very minor wear and tear with only a small scratch on the top, some scuffs around the rim, and a bit of wear on the bottom, but it is so minor that they really can only be seen when the lighting is right. The computer is very fast and responsive, and the display is absolutely stunning! The battery capacity is at 84% with about 350 Charge Cycles which isn't too bad and lasts long regardless. The only thing that really bothers me is a dead pixel on the display which really hurts to see. Although I'm glad to know that it's only apparent in bright backgrounds it sucks to see that it's there regardless. And also, the space bar came out kinda scuffed too, with it feeling really squishy and odd to click on. Other than those two issues though, this product has been great functionality wise and if you're looking to buy a new MacBook, you won't be disappointed!

I had my eyes on this item for a long time & jumped on it the very moment it was available & it went to “sold out” shortly after my purchase so I’d assumed it was just this one that I got. I was a little worried since there was a lot of customers that started either incorrect spec (lower core) OR heavy wear (scratches & dents). When it arrived I was pleasantly surprised when I examined & only found 1 scratch & 1 small dent on top cover next to each other which could have happened at the same time; everything else on th body was flawless! Had a bit of a difficulty setting up since the native setting was in Sweden so I had to do translator app to push me through & eventually switched to English later. Overall everything works like new with 336 battery cycles so I’m very happy!

Condition: Absolutely incredible. It arrived in basically perfect condition and a day early. The only blemish I could find was the smallest ding on the top surface, hardly noticeable. The computer looks brand new on the inside too. Any smudges on the keyboard in the pictures are from me using it. The battery had only been cycled 66 times and battery health was at 97%. And yes, all the right specs. That is just a steal for this price! I’m so happy with this purchase. This thing was $2500 when it released with these specs. It also came with the original Apple charger. My Usage: I use it primary for music production. It runs Ableton flawlessly. I ran my normal sessions with 6 songs, 20+ tracks each, averaging 6% CPU usage. Wow. Even trying a heavy plug-in based session it ran around 18%. I haven’t tried ProTools yet, but I have no doubt this will handle my needs. This machine is exactly what I needed. Even better than I expected. Thank you Geek Squad!

My main complaint is they sent the wrong color. I was expecting Space Grey and they sent Silver. I called customer service and they said the only thing to do was return it. They also didn’t send it with an original Apple charger or cable. Otherwise, it came in pretty good condition with the exception of a few light scratches on the top cover. Screen looks perfect and battery only had 2 charge cycles on it (probably new).