Customer Ratings & Reviews

I recently purchased this device and overall, I’ve had a great experience with it. The design is sleek, lightweight, and very professional-looking, which makes it perfect for both school and work. It’s easy to carry around, and I love how it quickly switches between tablet and laptop mode. The performance has been smooth for everyday tasks like using Microsoft Excel, Word, browsing the web, and streaming. The touchscreen is very responsive, and the display is bright and clear. I also appreciate how fast it boots up and how long the battery lasts during the day. One of my favorite features is the detachable keyboard. It makes typing comfortable when I need to work on longer assignments, but I can remove it when I just want to use it as a tablet. The Surface Pen compatibility is also a great bonus if you take notes or like to write directly on the screen. The only downside is that accessories like the keyboard and pen are often sold separately, which can make the total cost higher than expected. However, the overall quality and versatility make it worth the investment. Overall, I would recommend the Microsoft Surface Pro to anyone looking for a portable, reliable, and professional device for school, business, or everyday use.

LOVE!!! ⭐️⭐️⭐️⭐️⭐️ I recently purchased the Microsoft Surface Pro Copilot+ PC (12” Touch-Screen, Snapdragon X Plus, 16GB/512GB, Violet) and I’ve been very impressed so far. The performance is smooth and responsive, even when multitasking between multiple apps. The 16GB of memory handles my workflow easily, and the 512GB storage gives me plenty of space without needing external drives. The touch screen is bright and sharp, and it works beautifully for both typing with the detachable keyboard and using touch or pen input. The violet color is unique and stylish, which makes it stand out compared to other laptops/tablets. I also appreciate how lightweight and portable it is—it fits perfectly into my bag and is easy to take on the go. Battery life has been solid so far, lasting through my workday without needing to recharge. I also like that it’s designed as a Copilot+ PC, making it future-ready for AI-powered features in Windows. Overall, this Surface Pro strikes a great balance between performance, portability, and design. If you’re looking for a powerful 2-in-1 device that can handle work, school, and entertainment, I highly recommend it.

I've always been a devoted Apple and Mac enthusiast, never quite drawn to Windows. That said, there was a period—about 15 years ago—when I did explore the Windows ecosystem. If I were ever to choose a PC laptop or tablet, it would undoubtedly be a Surface device. As someone who values thoughtful design, the Surface stands out as the closest thing to an Apple-like experience within the Windows world. Most other Windows laptops, with their often uneven or misaligned trackpads, tend to lack the refined aesthetic I appreciate—one of the main reasons I’ve kept my distance. The 12-inch Surface Pro line is a true exception. It boasts a stunning design, remarkable speed, and a fan-less, completely silent operation with no heat issues. Its excellent battery life is yet another nod to Apple's standards. For those who share my perspective, this Surface is an outstanding choice. Hats off to Microsoft—I hope to see the same level of hardware excellence reflected in Windows itself someday.

This was my first Surface Pro device I purchased following my happiness with the violet Surface Laptop. I bought the Surface Pro to compare it with the laptop and see which device worked better for me for work and personal use. I originally bought the Surface Pro without the keyboard in hopes I would use it as a tablet and occasionally use it with a bluetooth keyboard. BUT after seeing the keyboard, I purchased it and was not disappointed. I actually even purchased a case (I am not noticing many out due to it being so new) and did not like the case so kept it just with the keyboard. Performance: I ended up returning the Surface Pro because as I used it for a day of work (meetings, Microsoft Office suite, data), the battery did not last as much as advertised (only 4 hours for me on a full charge). I also noticed it was EXTREMELY overheating to the point that I could not touch it to put it away. I did compare it to the bigger 13-inch Pro and acknowledge the difference in performance. BUT this is the only model that has this beautiful violet color. I must say the color is more blue-ish than purple. Design: beautiful, elegant, sleek. It is super lightweight and portable. This is it's best perk. Together with the keyboard, its still lightweight enough to fit in a sleeve and take out without feeling its weight in my purse. The keyboard is beautiful with satisfying keys. I am not looking to purchase the arc mouse or the pen as I don't see me using these items. After returning the Pro after a week, I found myself missing it very much. The portability, beautiful color, elegant design made for a perfect companion for travel when I am not using my Surface Laptop. I decided to re-purchase the Pro because I found myself unable to match another tablet like 2-in-1 design to it. This time I will be keeping it and potentially getting a nicer case when one comes out to use as a tablet and maybe a screen protector.

I purchased the Microsoft Surface Pro 12" to replace my Surface Pro 11, 13" (OLED/1TB), seeking a more portable alternative. The 12" model impressed me with its significantly lighter weight, sleek and compact design, and fan-less operation, making it ideal for travel. At roughly half the price of my 13" version, it seemed like a fantastic value. The LCD screen is really nice, very bright and clear, and the battery life is sufficient for a full day’s usage. Unfortunately, the touchscreen was highly unreliable, working only about half the time, which made the device frustrating and nearly unusable for my needs. I couldn’t determine whether this was due to a hardware defect or a software issue. Additionally, as of July 2025, the 12" model’s recent launch meant accessories like screen protectors and cases were hard to find, adding to the inconvenience. Despite my enthusiasm for its potential, the touchscreen problems and lack of accessories led me to return the device and continue using my 13" model. It’s a shame, as the compact design, vibrant display, and decent battery life were truly promising. I’m hopeful for the second-generation 12" Surface Pro next year, assuming Microsoft addresses the quality control and software issues.

⭐️⭐️⭐️⭐️⭐️ Great Performance and Easy to Use I’m really happy with this computer. It’s fast, lightweight, and perfect for everyday use like browsing, work, and streaming. The screen is clear and bright, and the battery lasts a long time without needing constant charging. Setup was simple, and everything runs smoothly with no lag so far. For the price, it’s definitely a great value. I would recommend it to anyone who needs a reliable laptop for home, school, or work.

My husband gifted this as a surprise for my birthday. It is an exceptional piece of technology. Sleek and functional. Easy to operate, holds battery very well, and it is compact. Beautiful screen display with vibrant colors. And I personally love the purple.

Really happy with this purchase so far. The Surface Pro is super lightweight but still powerful enough for everything I need for work and everyday use. The screen quality is amazing, very clear and smooth, and I love how versatile it is being able to use it as both a tablet and a laptop. It’s been easy to carry around and perfect for staying organized and productive. Battery life has been solid for me and it runs smoothly without lag. Definitely a great investment

Love the flexibility of this feeling like a tablet or a laptop. Excellent battery life. Runs quickly and smoothly. Would definitely recommend. Just purchased to use for nursing school.

I recently purchased a Microsoft Surface Pro for my daughter as she heads off to college, and I couldn’t be more pleased with the decision. The device is incredibly versatile, functioning seamlessly as both a laptop and a tablet, which makes it perfect for everything from note-taking in class to creative projects and video calls. It’s lightweight and portable, yet powerful enough to handle demanding applications with ease. The touchscreen and Surface Pen support are added bonuses, especially for someone studying in a digital and fast-paced academic environment. Overall, it’s been a fantastic investment that combines performance, portability, and style, ideal for any college student.

This Surface Pro is exactly what I needed for my on-the-go setup. I bought it in June and it’s been incredibly reliable. It fits right into my small over-the-shoulder bag, making it effortless to take anywhere. When my friend Ed saw how much power it packs for such a slim tablet, he was genuinely surprised. Whether I'm using the touchscreen or pairing it with a portable keyboard, the performance is always smooth. Great value and top-tier build quality!

Microsoft Surface Pro 12" laptop: Great device for most people that need a tablet and a real computer too! I was a bit afraid of getting a snapdragon device, having heard of software compatibility problems with last year's Snapdragon chips, being this is an ARM based chip and not x86 Intel or AMD. I am coming to this device mostly needing a tablet. I have an iPad 11" and have also owned a Microsoft Go 2 Surface 10.5" tablet. I read a lot on my tablets, and while the surface line are better at being PCs they aren't quite as good as standalone tablets due to the Windows 11 operating system not being a tablet first design. If all you need is a tablet, go for an iPad, you can get one for a lot less than any surface. To really make this Microsoft Surface Pro 12" shine, you unfortunately need to purchase at least the Surface keyboard, adding at least another $150 to the asking price. The Surface Pro 12" is also a bit too high in asking price in my opinion, however if you can get it discounted, yes I got mine on sale, it is absolutely worth it, if you need both a tablet and a pretty good windows 11 PC as well. Just keep in mind, I think most people will need at least the keyboard with this 12" tablet for it to be useful as a windows 11 PC. You could always get a secondary bluetooth keyboard, but I do have to say having the Microsoft Surface keyboard here does provide screen protection while on the go. It however does not work via bluetooth, so you cannot separate it via the magnet lock on the bottom of the tablet and keep working. There are two USB-C ports on the side of the tablet (no charger included, but they do include a usb-c cable). So far, I have had no real compatibility problems with this being a non intel / AMD x86 based device. There are now quite a few native apps one year after Microsoft partnered Qualcomm/Snapdragon on these Surface devices. This very device however, I think is a much better experience than the launch of the Surface 13" devices in 2024. This one runs totally silent, no fans, and with just a great 12" screen size. This screen is not OLED, but I think it looks great, including being brighter. I was not a fan of the OLED one in the 13", it just didn't get bright enough for me. While using this 12" as a reading device/tablet, I think the size is great. I mostly read comic books, and there are a few app options to choose from that are even native to ARM chips on the Microsoft Store. I personally use the app called "COVER" and it is great for reading DRM free .cbr comic books. For me, the 256gb entry level size of storage with the device is good enough, I mostly just keep a handful of documents for reading on my tablet locally. When I am on the go travelling or even need more space, I have a portable USB-C drive for saving files to, should I need significantly more space. All in all, this is what I think Microsoft should have launched with in 2024. My only other gripe is that they should have just included the keyboard considering the MSRP of the tablet itself. The other great thing on this device has been the battery life. I feel it is pretty close to the battery life I get on an iPad Air 11”. All in all, very happy with this purchase. It offers a lot of functionality once you get at least the keyboard with it.

I love my new Surface Pro. I like the size and weight and the color is beautiful.

I really love this product. It runs very smoothly and has been super reliable for everything I need. I mainly use it for school work like taking notes, writing papers, and browsing, and it handles everything easily without slowing down. It also has a lot of storage which is really helpful for keeping all my files and assignments organized. When I use it for personal things like watching shows, the quality is very clear and the sound system is great. The performance is consistent and I have not had any issues so far. It feels efficient, simple to use, and makes getting my work done a lot easier. I would definitely recommend it to anyone looking for something dependable for daily use.

I loved it’s so small easy to take it anywhere, also the battery life is really good

I got a great deal on the Microsoft Surface Pro 12” (1st edition; Ocean) at my local Best Buy on July 17th. After a few days of use, I can say I’m very happy with my purchase. The form factor is outstanding—ultraportable and easy to take anywhere. Build quality feels premium, and the ocean color is both professional and visually appealing (a nice change from classic platinum). The keyboard is surprisingly comfortable to use and rest on the lap for its size, and the clever 360-degree hinge makes it convenient to flip to tablet mode while keeping the keyboard attached. That flexibility is perfect for casual browsing, note-taking, or just propping up on a lap. The kickstand is solid, and with the keyboard attached, it’s much more comfortable and functional for lap use than previous Surface Pros (which were also larger at 13" and even less stable on the lap). In terms of performance, the 16GB RAM and 512GB SSD are a practical combination for light to moderate productivity work—email, web browsing, Adobe Acrobat, PowerPoint, Word, and Excel apps all run smoothly. I was pleasantly surprised to have no trouble with some of the third party plug-ins designed for the x86 processor. Setup was quick and painless, and my Surface Slim Pen (from my Surface Laptop Studio 2) paired effortlessly and works with both computers seamlessly. This is a big plus for sketching and note-taking. Battery life is adequate but not as great as advertised. The screen, while not OLED, is sufficiently sharp and more than adequate for office work and watching videos on the go. On the plus side, the fanless design means the device stays quiet and cool—no distracting noise or heat, which I appreciate. For anyone considering an iPad for work, the Surface Pro 12" is a strong alternative. It can handle full Office applications and functions as a traditional laptop. If I had to choose between an iPad and this device for productivity, I’d handily pick the Surface Pro 12". For context, this is my backup laptop to a Surface Laptop Studio 2 (64GB RAM, 2TB SSD), yet I’m impressed by how portable and capable the Surface Pro 12" is. A few things could be improved: a 32GB RAM option would help future-proof the device, slimmer bezels would further optimize screen size, and an extra USB-C port would be helpful. And if I had to pick only thing - even better battery life. Overall, I’m a fan and would recommend the Surface Pro 12" to anyone looking for a portable, well-finished, and functional device for everyday productivity tasks.

I upgraded to this surface after using the Go 3 for a year and the differences are so noticeable. The purple color is beautiful but it doesn’t really look that purple in person, more like a gray. I like how copilot is built into the tablet so I can use it as needed, a feature that wasn’t available on my last surface. I’ve had this one for a month now and I can’t wait to use it for my school. It runs smoothly and I haven’t had any problems with it yet. Battery life lasts days for me which is a big plus. I love that the pen charges on the tablet and you don’t need to buy a separate charger for it- something I had to do for my last surface.

I bought this device for my daughter, and she loves it! She uses it for drawing, doing work, and playing games.

I absolutely love my Microsoft Surface Pro + Copilot! The color is so pretty to look at. I love that I am able to detach my keyboard and use it like a tablet as well. I was able to Bluetooth my IPhone to it as well so any notification, call, or text message will appear in the bottom of my computer screen. I couldn’t have chosen a better computer for college!

This set up is easy to attach, functional, and just cute. No lag, and easy to attach a case.