Customer Ratings & Reviews

I’ve been using this laptop for over a month now, and I’m beyond impressed by its performance, sleek design, and functionality. The display is crystal clear, with vibrant colors that make every image pop—perfect for both professional design work and casual streaming. The battery life is outstanding; I can easily go a full day without needing to recharge, even with intensive multitasking. The build quality feels premium and durable, making it worth the investment. One of the standout features for me is its speed and efficiency. Whether I’m running multiple software applications simultaneously or editing large files, it handles everything seamlessly without lag. The lightweight design also makes it super convenient to carry around. Overall, this laptop is a powerhouse that delivers everything you could ask for—power, portability, and style. I would highly recommend it to anyone looking for a top-tier device for both work and entertainment.

It’s a great product from Microsoft as the Laptop works amazing and it’s a great deal for the price which we are paying to use this product. The Oled display is the best thing which has better performance than any other displays. Also it has a great processor which used for multi tasking and gaming. Mainly the battery is on the money. Really a great and worthwhile option as compared to many other laptops in the market. Finally the most popular thing I like is its convertible into a tablet as well. Easy carry and less weight.

I had some (a lot) of problems with defective units. I purchased the first unit from Microsoft and it ran very hot with about 5 hour battery life, so I returned it. Since all the reviews were so good, I decided that it was a one time thing and purchased my second from Best Buy. Unfortunately, this one failed too. One of the USB Ports failed. Best Buy exchanged it with another without any problem. The Flex Keyboard also failed and I was ready to give up, but Best Buy exchanged it for a new one also without any hassles. --Except for the travel time :( This time though, I got what I expected and it was worth it. I get 10-11 hours battery time, which is twice what my Surface Pro 8 got, and it's about 3 times faster. It runs everything I throw at it with a few minor problems. The screen gorgeous. I purchased this with a 512GB drive and upgraded it to 2TB. In short, I love the machine, I love the Flex keyboard, especially the haptic touch pad. I can't think of anything I don't like about the Surface Pro 11. O yeah, I also upgraded Windows 11 home to pro, -- another good investment.

I recently upgraded to the Surface Pro 13” OLED in the Dune finish with storage 512, and it has genuinely elevated my day-to-day workflow. The OLED display is the first thing that grabbed me - deep blacks, vibrant colors, and such clarity that even simple tasks like reading emails or scrolling the web feel richer. Watching movies or working on design-heavy content almost feels cinematic on this screen. The Dune color adds a warm, elegant touch. It has a soft, premium look that stands out from the usual tech shades without feeling loud. Every time I open it, the finish gives it a very refined presence. Despite its power, the device remains light and portable - perfect for travel, meetings, or working from anywhere. The keyboard feels stable. Overall, the Surface Pro 13” OLED in Dune (512GB) strikes a perfect balance between style, performance, and daily practicality. It’s premium, powerful, and genuinely enjoyable to use. If you want a device that looks stunning and performs without compromise, this combination is a winner. And ofcourse, a Big Thank you Best Buy, for a great deal!

So lightweight, crisp image and easy to use. The battery has also lasted for days. I love how I can carry this with me in my purse and with its keyboard be able to work from literally anywhere . Best purchase ever!!

I recently upgraded from my old surface pro to this one since my old one won't run windows 11. I really like the new feature of putting the pen in the keyboard, it is a better storing place than magnetized to the side like my old one. I also like the new OLED screen. The display is beautiful. I also really like the front camera on the surface, when I'm on video calls I like that it will zoom in or out to focus on me where I am. The battery life is pretty decent, it lasts me about 7 or 8 hours if it's fully charged. I have only played with the new pen slightly but so far I like how it writes and draws.

So far, so good. If you are not on a budget then it’s a nice 2-in-1 to have. You can code, watch, take notes, and draw on it. I don’t think you can really play games on it since it doesn’t have a powerful GPU. The battery life is good, the performance seems average. The display is beautiful but it’s a bit too reflective like a mirror. I’m not sure about durability since I’ve only had it for nearly 2 months. I do think it’s a bit expensive especially if you want to have a keyboard and pen (I mean who wouldn’t want a keyboard for their laptop). That being said, I love the wireless pro keyboard even though it’s expensive. I can have my laptop off to the side or in front of me and type… and vice versa with the laptop and keyboard. Sometimes I use OneNote for note taking with the pen. The stand is good for landscape mode but not portrait (I wish it was somehow for when I want to lay the laptop on its side when I lay in bed haha).

Okay — so this is an overall great laptop but it could be better in my opinion. I bought it because it was the perfect mix of an iPad & MacBook — PC version of course. Even though that’s somewhat true, multi-tasking isn’t the best thing in the world. On my MacBook, I could easily have 4 tabs open & it would look smooth & manageable. On this, it just looks awkward if I have more than two different screens together (two explorer or chrome pages side to side). I also didn’t enjoy the one note writing experience. As someone that came from an iPad, and a visual learner, it’s not as easy to copy & paste images into your notes. However, I do love typing on this thing it’s so smooth and quick & I get a rush from the keys. The touchpad however I’m not the biggest fan. I’m developing carpal tunnel it feels like because it’s just not sustainable (never had this issue with Mac). I also wish this surface pro wasn’t so flimsy with the cover. If you aren’t connecting it to a projector or screen, you will shorten your chest muscles while you’re hunching over all the time. (Happened to me, needed intense stretching as a full time student to relieve the stiffness and pain). Overall, I think it’s a very good idea. I always brag about this laptop to my friends, but behind closed doors I wish I just stayed with my Mac and iPad. Bestbuy if you’re reading this — please consider me for the $400 gift card. I’d easily trade this in or buy a MacBook in place. Just saying, I’d be beyond thankful. Last note, if you aren’t going to use this laptop all the time, then I’d say it’s a good purchase. It’s just something is missing for me. Maybe because I’ve always used Mac throughout college? Or because I’m an indecisive Gemini that likes a variety of technology? Who knows. Hope this helps haha.

Exceptional laptop computer. Microsoft has gotten this right. Ease of use, responsive and light weight. Great for daily use at home or on the road. I would highly recommend this computer for those thinking of purchasing a new laptop system.

- good performance - good battery life (~10 hours normal usage for me) - great screen quality - surprisingly good speakers - comparability with the apps I need has been excellent, and the emulation for non-arm native apps has been mostly reliable with some niche exceptions (like proprietary printer software for university printers doesn’t work). Overall I wouldn’t worry about compatibility that much

Loving my MS Surface Pro! The OLED display is awesome! Performance and battery life is great too. Worth buying!

The Microsoft Surface Pro is the best Tablet line made, the options and additions make it easy to use and it is super compact. The processor is super fast. Love the Surface Pro!

Wonderful machine. Originally I had an Ipad Pro for drawing on but I just never fully took to the device. Traded it in for credit toward this Surface Pro, love it. Great battery life and snappy. I don't use any of the AI functions and I'm glad it doesn't force me to either.

The surface pro is a really great product. Its users can range from students, gamers, and professionals as it has a fast processor and can help with documents and launch apps without having to worry about any type of lags.

The Microsoft Surface Pro 11th Edition, equipped with a 13-inch OLED display, Snapdragon X Elite processor, 16GB of memory, and a 512GB SSD, represents a significant advancement in Microsoft’s 2-in-1 lineup. Design and Display The device maintains the sleek and versatile design characteristic of the Surface Pro series, featuring a robust build and the signature kickstand that facilitates seamless transitions between tablet and laptop modes. The 13-inch OLED touchscreen offers vibrant colors and deep blacks, enhancing visual experiences for both productivity and media consumption.  Performance Powered by the Snapdragon X Elite processor, the Surface Pro delivers impressive performance for everyday tasks, including web browsing, document editing, and multimedia playback. The integration of AI-accelerated Copilot+ features further enhances productivity by providing intelligent assistance across various applications.  Battery Life One of the standout features is its exceptional battery life. Users have reported extended usage times, making it a reliable companion for on-the-go professionals and students.  Software Compatibility While the device excels in many areas, it’s important to note that some users have encountered software compatibility issues, particularly with applications not optimized for the ARM architecture. This may affect the performance of certain legacy programs.  Accessories and Pricing The Surface Pro 11th Edition is sold as a standalone device, with accessories like the Flex Keyboard and Surface Pen available separately. Some users have expressed concerns regarding the additional cost of these essential peripherals, which can significantly increase the overall investment.  Conclusion In summary, the Microsoft Surface Pro 11th Edition offers a compelling blend of performance, portability, and premium display quality. However, potential buyers should consider software compatibility needs and the additional cost of accessories when making a purchasing decision.

I like it I’ve replaced my macbook (only for media and business purposes) with surface and satisfied. Quality screen and long life battery. Recommended

I recently purchased the Microsoft Surface Pro, and I’m genuinely thrilled with it. The first thing that stands out is the gorgeous 13 inches OLED screen, the colors are so vivid, and everything just looks amazing. Watching videos and even just browsing the web feels like a treat. The design is super sleek, and the Sapphire color gives it a really premium look. I always wanted a slim and sexy laptop and this one checked all the boxes Performance-wise, it’s been a breeze to use. I can jump between apps without any hiccups, and it’s handled everything I throw at it, from work tasks to streaming movies. Plus, it’s lightweight, so I can take it anywhere without feeling weighed down. The battery life has also been pretty solid. I can get through most of the day without needing to charge, which is perfect for when I’m out and about. Overall, I couldn’t be happier with this purchase – it feels like a perfect blend of style and performance. Highly recommended!

Excellent display, works just like a PC in tablet form. Perfect for business mobility. I was on the fence before purchase but extremely satisfied I decided to purchase.

I love my Microsoft surface pro so much so easy to use with keyboard with or without it, there is nothing negative to say about this color and everything is so perfect. It's so worth it for any age.

I've had this for about a month and so far i love it! It's portable amd lightweight like a tablet AND has the same finctions of a laptop. I was specifically looking for these characteristics combined with touch screen and a pen. It meets all of my needs. I use it on a daily basis for work.