Customer Ratings & Reviews

Who doesn’t like a great refrigerator? We LOVE our Samsung Flex with touch screen. It’s 30cu ft, HUGE space inside. The top is all fridge, the bottom can be all freezer or half freezer and half fridge if you prefer more fridge space. It can be linked to your SmartThings app. If you’re at the store and don’t remember if you need milk, that’s ok, go to the SmartThings app and open the interior camera on the fridge and see your contents. AWESOME feature. This thing keeps cold stuff very cold and frozen stuff very frozen. We love this beast of a fridge and we highly recommend it.

I love love the refrigerator. It look so pretty in my kitchen. I especially love the screen on it. I love how while I'm cooking i could watch anything on the screen.

The photo is of the panel ready built in fridge we bought from Best Buy. All we do is purchase an item and the coverage gets automatically applied. So much better than buying from appliance store.

Great deal at Best Buy getting about 1600 off the regular price and great refrigerator. Love there is plenty of ice and the LED lighting inside. The door in door is great also. Was initially concerned about the smaller shelving on the left side however it hasn’t been an issue and still fits many condiments. I definitely recommend at this point.

The service is great! Whenever we’ve had an issue with any item we’ve purchased they send a knowledgeable tech out to fix or replace it

It works slow but it works It works slow but it works It works slow but it works

Great refrigerator, spacious and clean. Very nice design with easy access. This refrigerator is a bit taller than some so I had to open up the cabinet clearance slightly, well worth it.

24 MONTHS===NO WORRIES! I prefer to buy my appliances and other electronics and cell phones at Best Buy due to the 2 year protection. The staff is also excellent and helping me with products.

We enjoy our fresh food and nice space for it beautiful interior light

Awesome. All Kitchenaid products in my Home. Love this fridge so far

Love that our appliances are protected and the free install was a breeze!

Select this extra protection and don't worry if you need service! Worth the cost. I purchase this automatically for every appliance I get from Best Buy!

Investing in electronics and major appliances can be a significant expense, and the thought of something going wrong can be daunting. This is where Best Buy's Monthly Protection Plan steps in to offer a sense of security. After subscribing to this service for various products over the past two years, I am here to share my comprehensive review of its benefits, coverage, and overall value. Coverage and Ease of Use: Best Buy's Monthly Protection Plan is a standout for its comprehensive coverage. It extends beyond the typical manufacturer's warranty, covering everything from normal wear and tear, power surges, and screen fractures to more severe issues like mechanical failures and other malfunctions. What makes this plan particularly attractive is its simplicity in terms of claim process. Whenever I encountered an issue with a protected product, the process to file a claim was straightforward via Best Buy's website or through customer service, and the responses were prompt and helpful. Flexibility: One of the key features of this protection plan is its flexibility. Being on a monthly renewal basis, it allows you to opt-out at any time, which is a significant advantage over the more extended, often non-refundable service plans. This flexibility is ideal for consumers who are not looking to commit long-term but want continuous protection for their devices or appliances. Customer Service: Best Buy's customer service under this plan has been exemplary. On occasions where I needed to use the protection, the service representatives were knowledgeable and empathetic. In situations where repairs were necessary, they were handled efficiently, and if the item couldn't be fixed, Best Buy facilitated a replacement or store credit. This hassle-free resolution is a huge plus. Cost-Effectiveness: The monthly fee is reasonable considering the cost of repairs or replacements without the plan. For high-ticket items like laptops, smartphones, and refrigerators, this plan acts as a small investment to protect against potentially high future expenses. Over the past two years, the plan has saved me considerable amounts in potential repair costs, easily justifying the monthly expense. Peace of Mind: The ultimate benefit of subscribing to Best Buy’s Monthly Protection Plan is the peace of mind it offers. Knowing that your devices and appliances are covered against a wide array of issues can ease the stress of potential costs and inconvenience in the future. This assurance, in itself, is worth the investment. Final Thoughts: Best Buy's Monthly Protection Plan (up to 24 months) is a highly recommended option for anyone looking to safeguard their electronics and appliances. Its flexibility, comprehensive coverage, straightforward claim process, and excellent customer service provide real value to consumers. Whether you're investing in a new gadget or a major appliance, considering this protection plan is a wise decision that can save you from unexpected headaches and expenses down the line.

If you want your product protected this is the way to go. Dont buy without.

I looked for a year to find a refrigerator that had the features I wanted. I settled on this one with the secondary ice maker in the freezer. I needed counter depth so it would not stick out in the main walkway. This replaced a traditional Kitchenaid refrigerator with the same cubic footage. I just rearranged items and bins on the right door last week and seem to have more room now. Milk, liqoures and other tall bottles were in the bottom bin. GE shows it in a higher bin. I moved the bins and contents around and got more room and can now use the drop down shelf if needed. I have had no spoiled food in this refrigerator which I think is because the LED lighting has good coverage, no kneeling on the floor to see what's hiding in the back or bottom, and keeps it colder than the old fridge. The 2nd ice maker works when it wants to. This refrigerator is just 6 months old now. Service with GE scheduled for next week.

We’re into our 2nd year of subscribing to the Best Buy Plus program and enjoy the extra year of warranty on all products. The best feature is the ability to go back and receive cash back if our item goes on sale within 60 days of purchase. We have taken advantage of this many times! We have purchased many items from Best Buy and have been pleased with them all.

This is like an insurance policy for all the appliances that I purchase from Best Buy! Free peace of mind for me. I haven't had to use it yet, but with Best Buy I am sure that they will take good care of me.

We LOVE our new refrigerator! The space and drawers are great and easy to keep clean. The middle drawer option refrigerator/freezer is an added bonus! Our very favorite feature is the auto refill pitcher, life changing!

Just unwrapped and installed our appliances in early May 2022 upon completion of our home. No issues. Nice added feature from Best Buy --- a bit surprised again at just another reason to stay with Best Buy (not counting the Best Buy rewards program!) and their great service. Beats by a huge margin (and with a lot less stress) than what we previously received from the big national warehouse store chain that begins with a "C". Just a huge difference in professionalism and quality delivery, install, and ease to get service if needed.

BB Membership added another year of warranty to my large kitchen appliance. Well worth it.