Customer Ratings & Reviews

This not only covers all my products I purchased from Best Buy, they came out and uninstalled all my wall mounted televisions and came to my new home and wall mounted all my televisions throughout the home after I moved. This is a superb extended warranty service as well, although I would like to be able to warranty my TVs for longer than 2 years even if it was a + tier that provided this service over the current program. I’ve never had one of my TVs need repair but the peace of mind would be worth more than the 2 year warranty with TotalTech. Sigh me up for TotalTech+ $399 and 5 year’s coverage on my high end televisions and audio equipment.

It works great and the price was right. My kid loved his gift

The Monthly Best Buy Protection plan is a valuable investment for added peace of mind. With extended coverage for up to 24 months, it offers protection beyond the manufacturer's warranty. The monthly payment option is convenient, allowing for easier budgeting. The customer service provided is responsive and helpful. Overall, I recommend the Monthly Best Buy Protection plan for those seeking additional coverage and reliable support.

Great protection. I would use it again for other products

Wow,simply wow! Its the best VR experience ive had so far compared to oculus, vive, meta quest and psvr.

LG tv’s has been my go to tv since forever..I will always purchase LG products…

Looks,size as advertised sturdy room enough for 27”monitor ,two headphones stands and other miscellaneous accessories ,not too big but big enough.

I compare Geek Squad to Jiffy Lube, anyone with access to Google and a decent set of tools could conceivably do themselves. But most folks don't have the time or patience to fix issues themselves. Whether I think the services cost more than they should be is irrelevant So long story short, the price is worth it if you think you are getting your money's worth.

For the last 10 years everything I purchased from Best Buy. I always add the protection plan nothing beats it.

Best Buy’s monthly protection plan ensures worry-free ownership with swift repairs and excellent customer support.

Love the membership and saves you tones of money on warranty and repairs.

Total protection is the way to go .covers what you buy

Good coverage and plan under my Best Buy total membership

A couple of months after buying my Lenovo Yoga 7i, I accidentally dropped it off the couch and the screen cracked. Normally that kind of repair would’ve cost me several hundred dollars, but since I had the Geek Squad monthly protection, I just brought it into my local Best Buy. The Geek Squad team handled everything — they shipped it out for repair, and within about a week I had it back with a brand-new screen. The only cost to me was the monthly fee I was already paying. That one accident more than paid for the plan. - Saved me hundreds on a cracked screen repair - Quick turnaround and hassle-free service - Monthly payments instead of paying a lump sum - Covers accidents most warranties don’t If you never have an accident, it can feel like wasted money If you’re the type who carries your laptop around a lot (school, coffee shops, travel), I definitely recommend the Geek Squad monthly protection. My cracked screen could have been a nightmare, but they made it painless.

We have purchased the Monthly protection and has come in handy on several products 100% recommend.

The PS5 is an absolute powerhouse. It’s incredibly fast, the graphics are insanely sharp, and the load times are basically nonexistent thanks to the SSD. The DualSense controller is a game-changer with its haptic feedback and adaptive triggers—it makes games feel way more immersive. Whether you’re playing big exclusives like Spider-Man, God of War, or just enjoying smooth performance on third-party games, the PS5 delivers every time. Overall, it’s one of the best and most reliable gaming consoles you can buy right now.

When it comes to safeguarding your valuable purchases, the Monthly Best Buy Protection plan provides a reliable solution. As a loyal customer of Best Buy, I have used this service extensively and found it to be a valuable addition to my shopping experience. Here's my review of the Monthly Best Buy Protection plan and why it's worth considering. One of the standout features of the Monthly Best Buy Protection plan is its convenience. Instead of paying for the protection plan upfront, Best Buy offers the option to pay on a monthly basis. This allows you to manage your expenses more effectively and ensures that you're only paying for the coverage when you need it. The ability to cancel the service at any time without penalty provides flexibility and control over your protection plan. The coverage provided by the Monthly Best Buy Protection plan is comprehensive and offers peace of mind. It extends the warranty coverage on your purchases, protecting against unexpected mechanical or electrical failures beyond the manufacturer's warranty period. This additional coverage is particularly valuable for high-value items such as electronics, ensuring that you're covered against potential repair or replacement costs. Initiating a claim through the Monthly Best Buy Protection plan is a straightforward process. If you encounter an issue with a covered item, simply contact Best Buy's customer support online or visit a store to initiate a claim. The representatives are knowledgeable and helpful, guiding you through the process and ensuring a seamless experience. Best Buy aims to provide quick resolutions, whether it involves repairs, replacements, or store credit for the original purchase amount. While the Monthly Best Buy Protection plan offers valuable coverage, it's important to be aware of its limitations. Pre-existing conditions or cosmetic damages may not be covered, so it's crucial to carefully review the terms and conditions to understand the scope of the protection. Additionally, certain claims may be subject to deductibles or fees, depending on the specific circumstances and product category. Being informed about these details will help manage expectations and avoid surprises. One aspect that could be improved is the transparency of pricing for the Monthly Best Buy Protection plan. While the monthly fee is clearly stated, the overall cost for extended coverage can vary based on the duration and value of the item being protected. Having a more visible breakdown of costs upfront would assist customers in making informed decisions and understanding the total investment required for comprehensive coverage. Overall, the Monthly Best Buy Protection plan offers reliable protection for your purchases. With its convenient monthly payments, comprehensive coverage, and responsive customer support, it provides peace of mind when it comes to safeguarding your investments. While some limitations and pricing transparency could be improved, the benefits outweigh these minor drawbacks. If you value the protection of your purchases and want added peace of mind, the Monthly Best Buy Protection plan is definitely worth considering. Note: Please note that the details of the Monthly Best Buy Protection plan may have changed since my knowledge cutoff in September 2021. It's always advisable to review the current terms and conditions provided by Best Buy for accurate and up-to-date information.

I have always been skeptical of extended warranty’s; thats now a thing if the past. Total Tech has covenred all my purchases from day one, including 60 day return/ price match, tech support, and so much more; its really a no brainer. I had a $300 gaming headset fail, flatout fail, in about 9 months of ownership; COVERED! A mouse that had intermittent connectivity issues, COVERED. But, here is where it made me a long time customer of Total Tech, my laptop. A while back my laptop caught fire/ smoked itself as a result I thought I was out $2k…Guess what, COVERED! A $2000 laptop covered and I was able to be reimbursed and choose a new machine. Now thats a win.

Excellent Quality, highly compatible with other Sony products like video game consoles and audio devices

i was scared about getting it but now that i have it i feel safe knowing that i am covered.