Customer Ratings & Reviews

I recently purchased a PS5 from BestBuy along with their Best Buy Protection plan, and the experience has been fantastic! The ordering process was smooth, delivery was fast, and the PS5 arrived in perfect condition. Setting it up was easy, and it works flawlessly. Having the protection plan gives me extra peace of mind, knowing that BestBuy has me covered. Overall, a seamless and worry-free shopping experience

Worth the money for the peace of mind. No ragrets.

Love the PlayStation 5 Pro it has double the memory of my standard ps5 so I can have all my games downloaded at once ! It’s also a lot faster and doesn’t over heat !

PRODUCT WORKS EXCELLENT GORGEOUS, PICTURE, GORGEOUS DESIGN, AND MORE MODERN LOOKING

Bought for my boyfriend and he loved it I also have one and it’s so fast

This new Xbox is the Best upgrade I could have possibly made, it was only possible because of the amazing staff at Best Buy!

Monthly protection is always nice to have. Its a good piece of mind to be protected in a protection like manner! Feels so good man!

Just bought a brand new OLED TV and you just never know what can happen down the line but having my protection plan just brings a piece of mind for the what if moments we all have

This was a very good system until it stop working. I loved the graphics, the easy step by step setup, the free games, and especially how it kept the kids occupied and mobile. Instead of just sitting playing video games on a rainy day.

It’s like buying “piece of mind.” I don’t know how I would sleep at night otherwise.

Great people and service always done right the first time

This is worth getting in case anything happens to your products.

very good i love this ps5 I play it very good !!!!

If you buy a ton of stuff sure. But everything comes with Manu warranty now

Long time BB customer--many LT's TV's AND NOW AFTER 28 YRS GAMING --> PS 5 PRO WOWZER ! BLAZING SPEED with a gig internet connection. Typically con at 750-820 mb speed. Hooked up with gaming monitor. PS 5 PRO is still only 120 hz but no matter its so fast . Well worth the money. MAKE SURE OF DATE OF MANUFACTURE as mine was made almost 12 months earlier. TOTAL CARE IS A MUST around my house with our devices. Graphics and BLAZING FAST INTERNET CARD does the trick in FORTNITE- BF4-6. MANY adjustments in background so YT check which ones are for you. SPEED IS LIFE so go get the best at BB !

Best Buy Protection has saved me more than once, and it’s genuinely one of the few protection plans that feels worth every penny. What I appreciate most is how straightforward the coverage is. If something breaks, stops working, or has any kind of issue, Geek Squad makes the process simple — no confusing fine print or runaround like other warranties. The claim process is fast, and every time I’ve used it, they’ve either repaired the device on the spot or replaced it with a brand-new one. No hassle, no arguing, no waiting weeks. It’s especially useful for items like controllers, headphones, tablets, and laptops — basically anything you use a lot and can easily wear out. The accidental damage coverage is the biggest win for me. Drops, spills, cracked screens — it’s all covered, and that alone has saved me the cost of replacing entire devices. For the price you pay, the value you get is honestly huge. If you buy electronics regularly or you’re someone who wants peace of mind, the Best Buy Protection plan is absolutely worth adding. It turns a normal purchase into something you can use worry-free, and the customer service has always been excellent. Highly recommended.

Since this 24-month protection is basically "free" with my Best Buy Total membership ($179/year), I’ve stopped overthinking every purchase. I bought a few components recently and didn't even have to look at the protection plan screen—it just links to my account automatically. It's a massive relief not having to decide on a warranty at the register, though you have to keep the membership active the whole time or the coverage disappears.

I ordered this amazing product from Bestbuy last month, and I was amazed at how quickly it arrived. The packaging was secure, ensuring the item was undamaged. The customer service was exceptional, as they kept me updated throughout the entire process. I had a question about the product, and their support team responded promptly and professionally. Overall, my experience with Bestbuy was outstanding, and I can’t wait for my next purchase.

Love the protection plan and the device is easy To use. Kids love being reminded of their tasks and knowing what to expect for the day.

Feel a lot better purchasing certain items, such as video games, accessories, etc knowing that they'll have extra protection. Manufacturer warranties do not go long enough anymore, so having something 3rd party is almost necessary nowadays.