Much noisier than my other portable ACs, which are also NewAir brand. Manual is confusing because it talks about emptying the tank while it is in cooling mode, but the box and the Best Buy description say it is self evaporative. I almost returned it without using it, as I do not want to have to empty a bucket, but I set it up anyway. Have never needed to empty the tank, even when it has run for several days at a time. If using as a dehumidifier would clearly have to empty the tank, but I do not need it for that purpose.

I got this unit thinking about the fact that I could actually move it around the house. Although I knew it wasn't gonna be as easy as it said in the description, I never thought it was going to be such a pain. The coil kept popping out of the window or the back of the unit every time I moved it. The front vent would no stay open so I had to use tape to keep it from closing every 5 seconds. The room never really got as cold as I wanted it to be so I ended up returning the unit. It might work for someone else, but it definitely didn't work for me.

THE EXHAUST HOSE IS NOT LONG ENOUGH AND I MISSED THE RETURN WINDOW FOR BEST BUY. I TRIED CALLING NEWAIR BUT NO ONE PICKS UP. LEFT MESSAGE FOR SOMEONE TO CALL ME BUT NO ONE CALLS BACK. DO NOT LIKE BEST BUYS RETURN POLICY IT'S TOO LITTLE TIME TO RETURN ESPECIALLY SINCE IT TAKES TIME FOR THEM TO DELIVER PRODUCT.

My loft doesn't have windows that can support a traditional window AC unit so this was a great solution to help keep cool this summer. It does a great job.

I underestimated of what an AC means to install and the amount of space. Not a solution apartments