
Watch TV live and on-demand with Philo, with unlimited recording on your devices, so you never miss a minute of your favorite shows. Philo seamlessly blends your saved shows with live, recently aired, and on-demand episodes from a custom library of never-ending entertainment at your leisure. Now the TV can work around your schedule. With more than 60,000 hours of on-demand movies and shows, you'll never run out of something to watch.
Q: How do I cancel the Philo trial services
A: Ha! Good luck. I got the run around. Best Buy said to call Philo, philo said to call bestbuy. Finally had to dispute with credit card company
Q: Are there specific channels? Like, can somebody watch hallmark or lifetime?
A: All the Hallmark and Lifetime you want. Which is the only reason I got it until after Christmas
Q: Do i have to buy something special to have Philo or can i watch on my roku?
A: Philo is supported on many devices and platforms, including the most popular streaming media players and web browsers. This link goes to the official Philo Help Center for more information on compatible devices: https://help.philo.com/using-philo/devices.
A: If a show has aired and you did not record (aka: DVR) it either real time or by setting it up to record ahead of time, you can only watch it if: 1. It airs again live and you catch it the next time around. 2. It's available from the Philo video on-demand library, which has over 60K titles of programming available. Just look for a "VOD" icon on the show profiles. If it's available, you can watch these shows on demand. 60K titles is a lot, but that doesn't mean every show is available every time. Shows cycle in and out over time, so you need to stay on top of it. Also, South Park is awesome.
Q: Do I need to have a Smart TV for Philo?
A: Not a smart tv per say, but you do need a streaming device or your computer
A: We do support that Roku model -- maybe our support team can help? philo.com/contact
A: No
Q: How can I change the credit card number given for the Philo subscription?
A: There is a way to update payment method for PhiloTV after log-in to bestbuy.com. After log-in, click on the down arrow next to "Hi, your name/ID" on top center-right of screen. Then click on "Protection Plans & Subscriptions" and click "Update payment method" in the Manage your subscription block under Philo. I have not tried updating payment method, so I do not know how that works out.